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  • A group of business people chatting over some papers sat at a table in a office
    • Business and employability

    The ultimate guide to language assessment in business

    By ÃÛÌÒapp Languages
    Reading time: 7 minutes

    Effective international communication is crucial in the world of global commerce. In today's borderless marketplace, companies need to be linguistically flexible to be successful. For HR managers and business practitioners, comprehensive language evaluations are not just an add-on but a vital duty that can enhance your organization's success in the international market.

    This guide will take you through the crucial role of language assessment in business. It will discuss why language assessment is important, how to effectively implement it, its benefits for students and business professionals, and the current tools and technologies available. By the end, you will have the knowledge to identify the significance of language assessment in your business and make informed decisions that reflect the essential role of linguistic ability in the modern global economy.

    Why language assessment matters

    Enhancing communication effectiveness

    Effective communication is the lifeblood of any successful business. When diverse teams come together, be it in an office, on a shop floor, or at a virtual meeting, the ability to exchange information clearly and concisely can mean the difference between streamlined operations and costly misunderstandings. Language assessment ensures that employees possess the necessary language skills needed to communicate across teams and with clients worldwide.

    Global market competitiveness

    Accessing international markets hinges largely on the language capabilities of your workforce. Assessing language skills not only amplifies your organization's ability to engage with prospective clients and partners but also ensures that the customer experience is seamlessly delivered, regardless of the customer's primary language.

    Talent acquisition and retention

    Proper language assessments play a pivotal role in the recruitment process. They aid in identifying candidates with the language proficiencies required for specific roles, such as those involving international correspondence or multilingual customer support. By enabling a streamlined and objective measurement of language ability, your business can attract and retain talent, securing a competitive edge in a multilingual talent pool.

    Types of language assessments

    Proficiency tests

    Proficiency tests are the benchmarks for evaluating a person’s overall language capability. This category includes tests that cover all language skills, such as reading, writing, listening and speaking, like the Versant tests offered by ÃÛÌÒapp. These tests provide a comprehensive analysis that helps gauge an individual's ability to function effectively in a language, both in academic settings, the workplace and everyday contexts.

    Interviews

    Conversational skills and the application and comprehension of language in real-world scenarios play a significant role in many job roles. Structured interviews that focus on language are a vital component of the language assessment suite. These interviews typically evaluate oral and sometimes written language skills, providing context-specific insight into how these skills might translate in a professional setting.

    Role-playing scenarios

    Simulations that mimic workplace interactions provide an immersive method of assessing language skills beyond language proficiency tests. Candidates engage in practical scenarios that mirror the challenges and dynamics of a business environment, which is particularly valuable for assessing their ability to manage real-time communication under pressure.

    Implementing language assessment

    Best practices for HR managers

    When starting your language assessment program, begin with a thorough needs analysis. This involves identifying which roles require language proficiency, to what level and in which languages. Then, select or develop an assessment that aligns with these requirements. It's also important to provide clear instructions and support for candidates, ensuring that the assessment process is transparent and equitable.

    Training and development strategies

    Personalized learning plans can be a game-changer for employees who require language improvements. Identify the areas for development, set achievable goals, and incorporate regular assessments to measure progress. This approach ensures that training is targeted and effective, helping employees advance their language skills in a way that's both strategic and supportive.

    Benefits for business professionals

    Career advancement opportunities

    Proficient multilingualism can open doors to international career opportunities and is a key differentiator in many sectors. A dedication to mastering a foreign language can lead to personal and professional growth, including access to leadership positions and broader responsibilities.

    Cross-cultural competence

    Language proficiency is closely tied to cross-cultural understanding and competence. Business professionals who possess these abilities can traverse cultural boundaries with sensitivity and insight, essential for global leadership and successful collaborations in multicultural teams.

    Enhanced collaboration

    Clear and expressive communication fosters an environment of trust and collaboration. By investing in the linguistic abilities and listening skills of your teams, you're not only improving the performance of individual employees but also elevating the collective capacity for innovation and problem-solving within your organization.

  • Teacher speaking to a student with an open book on a desk
    • Language teaching
    • English language testing

    6 tips to enjoy teaching an exam course

    By John Wolf

    Who gets excited about English exam classes?

    You likely love teaching English, it’s fun, dynamic – almost chaotic at times – and provides the kind of autonomy necessary to be creative and driven.

    Some lessons are far less enjoyable than others - case in point: exam courses. Who gets excited about taking, not to mention preparing for, an English exam?

    Nevertheless, it’s all part of the job and requires finding ways to make exam courses effective for students and enjoyable for teachers.Ìý

    Job satisfaction is heavily dependent on our effectiveness as teachers and feeling like we actually accomplish something in the classroom - and is a key factor in avoiding burnout (Maslach & Leiter, 2016).Ìý

    While passing an exam is a concrete, achievable goal - a task we are able to accomplish - it also serves as a stressor, a general source of tension and anxiety. So how can we turn this around and enjoy teaching exam courses?

  • three teachers sat at a table discussing
    • Tips for careers using English
    • Business and employability
    • Language teaching

    4 career moves for enthusiastic teachers

    By Nicole Kyriacou

    Have you been teaching for a number of years and are looking for ways to challenge yourself and share your experience and passion with others?

    Many would love the opportunity to progress in their careers and try new things but have no idea how to get started.

    So, let's look at several potential jobs for English language teachers, find out what they involve and how you can improve your chances of getting a foot in the door.

    1. Materials Writing

    For those with a passion for writing and an eye for detail, ELT materials development could be for you. While writing can be hard to get into, there are several ways to get involved - especially if you are persistent and build a portfolio.

    Here are some of our top tips for aspiring materials writers:

    • Create your own materials in class and think of ways of adapting the current materials you use for different ages or levels.
    • Share the materials you make with other teachers and get them to give you feedback.
    • Review materials for a publisher. Not only will you start to think more critically, but if you do a good job they might commission you to do some writing for them. One way to discover these opportunities is by signing up for their newsletters or following them on Facebook or .
    • Start a blog and share lesson tips, advice and activities with other teachers. If it becomes popular enough someone from a publisher might spot you and invite you along for an interview.
    • Join the , where you can create an account and publishers can contact you directly if they are interested in your profile.
    • Finally, write as much as possible - and get people to read your work. Listen to their feedback and take steps to constantly improve your output. You get better and faster at it at the same time.

    2. Examining

    If you like teaching exam classes, there's a good chance you'll enjoy examining too. Training to be a speaking examiner is a great way to earn some extra money and can also help you better understand test formats and mark schemes. This will certainly also benefit your students in the future too.

    Specific requirements for examiners vary depending on the exam board. However, as a rule of thumb, you need a lot of experience teaching the level you wish to examine at. Here is an from ÃÛÌÒapp outlining the expertise and competencies required to be a PTE General Examiner.

    You can also check out the recruitment sites from , and to get more of an idea if you are eligible.

    Like materials writing, examining can be very competitive, so here is some advice to help you get started:

    • Teach more exam classes. The more variety and levels you do, the more opportunities you'll have.
    • Familiarize yourself with the mark schemes to give you a deeper understanding of how examiners think. Most of this information can be found in teacher handbooks like this one for .
    • Help organize mock exams at your school. This will give you valuable experience examining as well as organizing students and materials.
    • Start as an invigilator for written exams. If you do a good job, it'll show that you are competent and you'll learn more about how exam days are structured.
    • Contact your local exam center and introduce yourself. And who knows? They might even be recruiting.

    3. Academic Management

    Another common career goal for long-term English teachers is to become an Academic Manager or Director of Studies (DoS). A successful DoS assumes many roles; often having to organize teachers' schedules, deal with students' concerns, develop new courses, and find cover (or teach) classes at the last minute. They may also need to help with the school's marketing and business side, too. Ìý

    Many academic managers are employed internally, so get involved with what is going on at your school and apply for smaller coordination positions to see if it's something you enjoy.

    You can also try:

    • Offering to help with placement testing of new students. This will help you get to know the type of students at your school and the objectives they have, and also learn more about the levels and courses on offer.
    • Not limiting yourself to teaching one kind of course. If you work at an academy that offers courses for young learners, teens, adults, exam preparation, business etc., try them all. A good DoS should be able to offer advice to all the teachers.
    • Taking a course - most academic managers will be expected to have an advanced TEFL qualification like a DELTA, an MA TESOL or something similar. Specific leadership and management courses are available for those who want to specialize in this area, such as Leadership in ELT.
    • Offering creative ideas or constructive criticism to the current management team about how the school runs and what you think could be even better.
    • Organizing an event for teachers and students to show you are interested and have the type of skills that are needed.
    • Apply for academic management positions in summer schools to give you a taste of what's to come.

    4. Teacher Training

    If you are interested in teaching methodologies and sharing your knowledge with others but not keen on the admin side, then teacher training might be for you.

    As a teacher trainer, you may be required to run workshops on various topics, observe teachers and offer feedback and help with lesson planning. This means it's vital that you can listen to others carefully and clearly explain things.

    Here are some ideas to give you a better chance of finding work as a teacher trainer:

    • Organize informal workshops at your school. Encourage teachers to share ideas that have worked well for them with the rest of the staff.
    • Try team teaching where you and a colleague teach a class together. It's a great way to learn from each other and give your students a new experience.
    • Practice giving feedback by doing peer observations with other teachers.
    • Submit a proposal for a conference to see if you enjoy presenting.
    • Mentor a new teacher at your school.
    • Take an advanced teaching qualification to boost your knowledge.
    • Find teaching work in a school that also run their own initial teaching qualifications like the CELTA or Trinity CertTESOL. If you impress the DoS with your teaching skills - they may recommend you get involved with the teacher training department.

    Where to apply for jobs

    The best place to look for new opportunities is often at the school where you currently work. Start by trying new things and showing an interest in the day-to-day running of the organization. Once you've got the attention of the management it will be easier to negotiate a new position. However, if you work at a small school with fewer chances to grow professionally, think about moving to a new school.

    Other good places to look for new positions include:

    • Linkedin (don't forget to update your profile and ask for recommendations from colleagues)
    • Local teaching Facebook groups
  • A group of friends sat around a table playing games
    • Just for fun
    • Language hints and tips

    12 games and puzzles to level up language learning

    By

    Enhancing your English skills doesn't have to be limited to studying textbooks and doing grammar exercises. One of the most enjoyable and effective ways to improve your proficiency in the language is by playing games and solving puzzles.

    These interactive activities not only stimulate your mind but also provide a fun way to challenge your cognitive abilities and immerse yourself in the English language.

    In this language learning blog post, we've put together a list of puzzles and games that can help you boost your vocabulary, grammar, comprehension, and communication skills while having a great time.

  • A woman sat in a call centre with a headset smiling
    • English language testing
    • English certification and assessment

    Versant by ÃÛÌÒapp English language test: Assessment tools for business

    By

    You may have heard about Versant by ÃÛÌÒapp, an English test you can take remotely. You may have also heard that companies often use it for interviewing job candidates.Ìý

    But what does the test assess? And is it the right English proficiency test for you - or your company?

    In today's language learning blog post, we’ll cover everything you need to know about Versant by ÃÛÌÒapp. You’ll find out who it’s for, which language skills it tests, and why companies use it to assess candidates.

    What is Versant by ÃÛÌÒapp?

    Versant by ÃÛÌÒapp allows companies to quickly and efficiently evaluate the English language proficiency of their current or future employees. It helps HR managers assess candidates' language skills; as a result, companies can use it for recruitment, training, or promotion purposes.

    The tests use artificial intelligence, machine learning, and auto-marketing technologies to streamline testing. This way, they can score assessments automatically, quickly, reliably, and securely.

  • teenage boy studying with headphones on and  with a laptop
    • Linguistics and culture

    Why should I learn English?

    By

    English is the second most widely spoken language – it is estimated that nearly two billion people worldwide can speak English at a useful level. That means they can hold a conversation with other English-speaking people.

    A report by the attests the importance of the English language to the world, and says thatÌýsecond-language English speakers far outnumber fluent English speakers. It also recognizes how being able to speak English can give individuals a competitive edge over others. If you're asking the question, "Why should I learn English?", read on to find out more...

  • A child sat on a bed reading a book
    • Young learners
    • Language teaching

    Motivating children to read English books with fun activities

    By Nicola Schofield

    Why is reading important?Ìý

    Apart from being aÌýgreat hobbyÌýand funÌýactivity, it can help children improve in many areas of their lives through developingÌýkey transferrable skills. Reading in their native language and English can bring a whole range of benefits. To engage everyone, they mustÌýunderstand the benefits themselves.Ìý Ìý

    Ask your students why it's important and create a mind map of ideas. You may alsoÌýwish to use some of the points below to start the conversation. Having a common idea that everyone agrees on can help build motivation and engagement in the classroom.Ìý

    ImprovesÌýlanguage skillsÌý

    Regular reading develops children’s linguistic skills – it helps them learn goodÌýsentence structure, grammar, vocabulary andÌýimprovesÌýspelling in their own language and in the English language too. Reading aloudÌýalso strengthensÌýknowledge of phonics and improvesÌýpronunciationÌýand articulation.ÌýÌý

    Improves memoryÌý

    It can help to develop knowledge of phonics and vocabularyÌýrecall and improve focus and concentrationÌý– all necessary skills when learning a language.Ìý

    Cultivates curiosityÌý

    Books help kids’ imaginations to growÌýandÌýencourage them to beÌýmore open-minded. TheyÌýhelp us to learn about other cultures and encourage us to think more creatively. Through subtle messages,ÌýreadingÌýbuildsÌýanÌýawareness of the world in which we live andÌýenablesÌýchildren to formÌýtheir ownÌýopinionsÌýand ask questions.Ìý

    Creates empathyÌý

    Stories help to develop children’s emotional intelligenceÌýandÌýempathy towardsÌýothers. ExploringÌýtopics and characters allows them to learn aboutÌýreal-world situationsÌýand think about how they would feelÌýinÌýsomebody else’s shoes. It encouragesÌýrespect for others’ feelingsÌýas well asÌýotherÌýcultures.ÌýÌý

    Reduces stressÌý

    It is a great way toÌýcalm the mind and help us relax and destress. Children can learn to use it as a helpful tool in their day-to-day lives.ÌýÌýÌý

    Develops key life skillsÌý

    Children develop their confidence, communication, resilience, patience, social skills and connectÌýwith the wider world, cultureÌýand communities.Ìý

    So how do we motivate our young learnersÌý(even our most reluctant readers)Ìýto develop a passion for reading?Ìý

    ItÌýmustÌýbe fun,Ìýpurposeful and relevantÌý

    Well-known adaptationsÌýcan remove barriers, support and encourage students’ imagination,ÌýandÌýsparkÌýa genuine interest. TheyÌýgive purpose and relevance to the students as most students have watched a movieÌýat some point in their lives and most students have aÌýfavorite movieÌýor character.ÌýÌý

    Let your young learners chooseÌý

    There are plenty of English Readers to choose fromÌý– if the students can choose their own readers, they will likely be more motivated and focused. Choice gives the students power and makes it more relevant to them. Ask your students to choose theirÌýfavorite movieÌýandÌýhave a vote as a class. Get to know your students, find out what interests them, and base yourÌýbook choice around this.Ìý

    RewardsÌýÌý

    To motivate students, theyÌýmust know that they areÌýmaking progress. Reward students for their achievements – for example,ÌýcreateÌýa vocabulary wall orÌýa class book chart and give rewardsÌýlikeÌýaÌýstickerÌýorÌýa postcardÌýto takeÌýhome.Ìý

  • children holding hands in a line with a parent outside
    • Language learning
    • Language hints and tips

    11 Offline English learning ideas

    By ÃÛÌÒapp Languages

    In today's fast-paced digital era, online resources and language learning apps have become the popular means for mastering English. However, offline language learning has its own unique charm and benefits. Engaging our senses and connecting with the physical world around us can enhance our language skills in ways that no app can match. In today's language learning blog, we discuss offline language learning activities that can help you towards becoming a confident English speaker, even without an internet connection.

    Ìý

  • A teacher helping a student at a table
    • The Global Scale of English

    The Global Scale of English and planning: A perfect partnership

    By

    As a teacher, I realized that planning had become an 'automatic pilot' routine from which I did not learn much. Like many others, I thought scales such as the Global Scale of English (GSE) or the Common European Framework of Reference are just that; references that are beyond the realities of their lessons.

    However, I've seen that the GSE is a very powerful resource to help us at the level of planning.Ìý

    If you're using a coursebook you may have noticed that, after completing one of the books in the series, students move up one level, such as from elementary to pre-intermediate or from intermediate to upper-intermediate.

    We all understand what it means to be an elementary or intermediate student. These levels are usually defined in terms of structures – conditional sentences, passive voice, and tenses – Simple Past, Future Continuous, etc.

    But why do students want to learn English? Using it means being able to listen or read and understand, interact with others, and communicate in writing. Even if it is parents who enroll their children in language institutes, what they want is for them to use the language. We can see a mismatch between how levels are defined and students' aims to study English.

    Here's how the GSE can help English language teachers

    First, you need the right scale for your group – Pre-primary, Young Learners, Adults, Professionals or Academic, which can be downloaded at:

    /languages/why-pearson/the-global-scale-of-english/resources.html

    Focus on your students' level. There you will see all the learning objectives that students need to achieve to complete the level at which they are and move on in their learning journey.

    What are learning objectives?ÌýThey are can-do statements that clearly describe what students are expected to achieve as the result of instruction. In other words, these objectives guide teachers in our planning to help students learn.

    When we plan our lessons, rather than working at lesson level only, we should reflect on how the activities proposed are referenced against the learning objectives of the level. We may see that some activities need some adapting in order to focus on the selected learning outcomes.

    At the level of planning as well, I also use the GSE to analyze the activities proposed in the materials I am using. Let me tell you what I do. Let's take listening, for instance. You may use the downloaded scales or the Teacher Toolkit that the GSE provides. Let's run through how this works.Ìý

    Ìý