From global marketplaces shipping goods between countries to fast-paced remote teams combining talent from all corners of the world, business has never been more international.
This multinational, multicultural nature of today’s companies demands more from business leaders. It’s not enough to build a global team, you need to pre-empt and mitigate the challenges that team will face, from overcoming language barriers to navigating new opportunities, and nurturing their differences while creating cohesion.
We talked to five leaders about how international experience gave them a global perspective that enhanced their leadership abilities, defined their careers, and shaped their personal lives.
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Leading a global business means balancing needs, trends, and opportunities across a wide range of different markets.Having experience in particular regions allows leaders to bring that first-hand perspective to key decisions, but even short periods abroad can significantly benefit team performance.
A by MIT’s Sloan School of Management on the high-pressure world of English football's Premier League found a direct link between a team manager's number of countries worked in and team performance.
For every foreign country a manager had worked in, their team won an extra 1.14 games, or 3.42 points.It’s evidence that global experiences help build some of the fundamental skills needed to lead high-performing teams.
Cultural norms and working styles differ significantly around the globe.
This process of experiencing different ways of working and communicating makes you a more open-minded leader, according to Founder and CEO, .“You’ve got that experience of knowing that there’s a spectrum of styles, all of which can be good; they’re just different,” she adds.That combination of self-awareness and an appreciation for different approaches can help leaders navigate the complexities of a global team.
Anyone who’s lived abroad knows how difficult those first few months of expat life can be.Whether it’s finding a place to live or making a doctor’s appointment, living abroad often involves throwing yourself into the “cold swimming pool” of language and culture, as app Languages CTO, , describes it.
Those types of experiences create a level of comfort with taking a risk and giving it a go. “That mindset of trying something and not being afraid to fail is just as relevant in the boardroom as it is in the classroom,” agrees , Managing Director of International Wellbeing, .
From navigating culture clashes in working styles to the everyday challenges of living abroad, international experience helps leaders develop the resilience needed to navigate the constantly changing world of business.
“If you’ve put yourself through a bunch of different, tough experiences in your 20s, you learn that it doesn’t challenge your humanity — you can live with the tension of business and still find your equanimity”, shares Carrell.
Whether it’s a global pandemic or rocky markets, the experience of living abroad teaches adaptability and resilience that’s essential for today’s leaders.
Poor communication costs businesses time and money, as well as undermining all-important relationships with co-workers and customers.Leaders estimate that teams lose to poor communication, costing U.S. businesses alone .
The risks of miscommunication are even higher in a global team with multiple languages and communication styles.
“With language, it’s not just the words you use, it’s how you phrase things”, according to , CEO and Founder of . “It’s the things you leave unsaid that can be so different between cultures,” she adds.At the leadership level, the stakes are even higher.
“Those that are able to articulate their ideas well, to express themselves, to find the right word, tone, or expression at the right time — they’re the ones that inspire confidence in the people listening to them,” says Perrucci.
Experience communicating with an international audience teaches leaders to prioritize simplicity and clarity, allowing their message to land and stick. Meanwhile, demonstrating effort can help deliver impact. The cultural awareness leaders gain from international experience and practical skills like speaking multiple languages help create strong relationships.
“My German isn’t perfect,” Groen says, “but the fact that I speak it with my German team creates so much goodwill that half the job of building a positive working relationship is already done.”
Accessing the benefits of a diverse, multicultural team depends on their ability to work as a unit. And that falls to leaders. “You can’t just put people from different backgrounds together and expect them to get along naturally”, Milanova believes.
It’s a challenge that Milanova and many of the leaders we spoke to have spent a lot of time thinking about.A common solution? Be open about your differences and the challenges the team will face.At Daye, each person on Milanova’s team has a “Working with me” guide, and there are also guides on how to work with each country.
Leaders with a breadth of global experiences can anticipate the challenges their international teams will face, take steps to mitigate them, and help their teams thrive.
International experience builds some of the fundamental skills that leaders and their businesses need in today’s world.Experiencing a range of cultures, approaches, and styles allows leaders to question their own defaults and be open to different, creative ideas.
The adaptability and resilience needed to settle in a place far from home creates a have-a-go mindset and the ability to communicate and connect with many different types of people.At a more fundamental level, international experience teaches leaders to be aware of and comfortable with differences. And only by doing that are they able to bring global teams together.
This article is part of app Languages’ series, Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews on
In the fast-paced world of business, there is one undeniable fact that holds true: employees are the key to success. Their commitment and expertise propel organizations towards their objectives, which is why investing in a learning culture is essential. The advantages are numerous and include improved staff retention, increased productivity and the goal of higher employee engagement.
Language is not only a tool for communication but also a means to explore and comprehend diverse cultures, traditions, and perspectives. Europe, with its vast array of languages, is a prime example of this linguistic diversity. Each year on September 26th, Europe observes the European Day of Languages, which is a day solely dedicated to celebrating and embracing this linguistic richness.
Europe is a magnificent tapestry of languages, with over 200 spoken throughout the continent. This diversity is a symbol of the rich cultural heritage of each nation and reminds us of the intricate historical, social, and linguistic elements that mold our identities. The European Day of Languages inspires people to cherish and honor this linguistic heritage.
September 26th marks an important date for celebrating linguistic diversity and promoting multilingualism. This day commemorates the adoption of the "European Charter for Regional or Minority Languages" by the Council of Europe in 1992, a crucial document that recognizes and safeguards the linguistic rights of minority languages spoken within European countries. By celebrating the European Day of Languages on this date, it renews our commitment to supporting the rich diversity of languages and cultures that make our world a more vibrant and fascinating place.
The European Day of Languages offers language learners a chance to participate in language exchanges, which is an exciting opportunity. During such exchanges, learners from diverse backgrounds partner up and teach each other their native languages. This not only helps improve language skills but also promotes intercultural understanding.
Various European cities offer language workshops led by enthusiasts and experts, providing an introduction to different languages.
Storytelling is an incredibly effective tool for learning languages. Libraries, schools, and cultural centers hold multilingual storytelling sessions, where stories from different cultures are shared in their original languages. This helps both children and adults to better understand and appreciate the beauty of linguistic diversity.
Cinema provides a wonderful opportunity to explore different languages and cultures. Throughout Europe, foreign films are often shown with subtitles, enabling viewers to fully immerse themselves in new linguistic worlds.
Museums often showcase exhibitions highlighting the linguistic and cultural heritage of various regions, providing insight into the history and traditions of different languages.
Cafés and restaurants might offer special menus featuring diverse cuisines and multilingual staff – a delightfully tasty way to explore languages and cultures.
Language-based games and competitions, such as crossword puzzles and spelling bees, are organized in schools and communities to provide a fun and educational way to celebrate language.
If you are a teacher hoping to celebrate this occasion make sure to on what to do.
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Just like the European day of Languages, we at app Languages are fully committed to empowering and celebrating language learners and educators alike. That's why we are now supporting French, Italian, and Spanish language learning with the Global Scale of Languages (GSL). With these new language learning frameworks at your fingertips, you can confidently design curriculums and personalize learning pathways to help fast-track your learners’ progress and help your learners be themselves in French, Italian and Spanish.
Whether you're a teacher, a language learner, or simply someone who appreciates the beauty of languages, the European Day of Languages and the GSL provide exciting opportunities to explore, learn, and enjoy the rich tapestry of Europe's linguistic heritage.
Effective international communication is crucial in the world of global commerce. In today's borderless marketplace, companies need to be linguistically flexible to be successful. For HR managers and business practitioners, comprehensive language evaluations are not just an add-on but a vital duty that can enhance your organization's success in the international market.
This guide will take you through the crucial role of language assessment in business. It will discuss why language assessment is important, how to effectively implement it, its benefits for students and business professionals, and the current tools and technologies available. By the end, you will have the knowledge to identify the significance of language assessment in your business and make informed decisions that reflect the essential role of linguistic ability in the modern global economy.
Effective communication is the lifeblood of any successful business. When diverse teams come together, be it in an office, on a shop floor, or at a virtual meeting, the ability to exchange information clearly and concisely can mean the difference between streamlined operations and costly misunderstandings. Language assessment ensures that employees possess the necessary language skills needed to communicate across teams and with clients worldwide.
Accessing international markets hinges largely on the language capabilities of your workforce. Assessing language skills not only amplifies your organization's ability to engage with prospective clients and partners but also ensures that the customer experience is seamlessly delivered, regardless of the customer's primary language.
Proper language assessments play a pivotal role in the recruitment process. They aid in identifying candidates with the language proficiencies required for specific roles, such as those involving international correspondence or multilingual customer support. By enabling a streamlined and objective measurement of language ability, your business can attract and retain talent, securing a competitive edge in a multilingual talent pool.
Proficiency tests are the benchmarks for evaluating a person’s overall language capability. This category includes tests that cover all language skills, such as reading, writing, listening and speaking, like the Versant tests offered by app. These tests provide a comprehensive analysis that helps gauge an individual's ability to function effectively in a language, both in academic settings, the workplace and everyday contexts.
Conversational skills and the application and comprehension of language in real-world scenarios play a significant role in many job roles. Structured interviews that focus on language are a vital component of the language assessment suite. These interviews typically evaluate oral and sometimes written language skills, providing context-specific insight into how these skills might translate in a professional setting.
Simulations that mimic workplace interactions provide an immersive method of assessing language skills beyond language proficiency tests. Candidates engage in practical scenarios that mirror the challenges and dynamics of a business environment, which is particularly valuable for assessing their ability to manage real-time communication under pressure.
When starting your language assessment program, begin with a thorough needs analysis. This involves identifying which roles require language proficiency, to what level and in which languages. Then, select or develop an assessment that aligns with these requirements. It's also important to provide clear instructions and support for candidates, ensuring that the assessment process is transparent and equitable.
Personalized learning plans can be a game-changer for employees who require language improvements. Identify the areas for development, set achievable goals, and incorporate regular assessments to measure progress. This approach ensures that training is targeted and effective, helping employees advance their language skills in a way that's both strategic and supportive.
Proficient multilingualism can open doors to international career opportunities and is a key differentiator in many sectors. A dedication to mastering a foreign language can lead to personal and professional growth, including access to leadership positions and broader responsibilities.
Language proficiency is closely tied to cross-cultural understanding and competence. Business professionals who possess these abilities can traverse cultural boundaries with sensitivity and insight, essential for global leadership and successful collaborations in multicultural teams.
Clear and expressive communication fosters an environment of trust and collaboration. By investing in the linguistic abilities and listening skills of your teams, you're not only improving the performance of individual employees but also elevating the collective capacity for innovation and problem-solving within your organization.
