Global perspectives: International experience as the ultimate preparation for today’s leaders

Samantha Ball
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From global marketplaces shipping goods between countries to fast-paced remote teams combining talent from all corners of the world, business has never been more international.

This multinational, multicultural nature of today’s companies demands more from business leaders. It’s not enough to build a global team, you need to pre-empt and mitigate the challenges that team will face, from overcoming language barriers to navigating new opportunities, and nurturing their differences while creating cohesion.

We talked to five leaders about how international experience gave them a global perspective that enhanced their leadership abilities, defined their careers, and shaped their personal lives.

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Perspective delivers performance

Leading a global business means balancing needs, trends, and opportunities across a wide range of different markets.Having experience in particular regions allows leaders to bring that first-hand perspective to key decisions, but even short periods abroad can significantly benefit team performance.

A by MIT’s Sloan School of Management on the high-pressure world of English football's Premier League found a direct link between a team manager's number of countries worked in and team performance.

For every foreign country a manager had worked in, their team won an extra 1.14 games, or 3.42 points.It’s evidence that global experiences help build some of the fundamental skills needed to lead high-performing teams.

Identifying cultural blind spots

Cultural norms and working styles differ significantly around the globe.

This process of experiencing different ways of working and communicating makes you a more open-minded leader, according to Founder and CEO, .“You’ve got that experience of knowing that there’s a spectrum of styles, all of which can be good; they’re just different,” she adds.That combination of self-awareness and an appreciation for different approaches can help leaders navigate the complexities of a global team.

A risk taker’s mindset

Anyone who’s lived abroad knows how difficult those first few months of expat life can be.Whether it’s finding a place to live or making a doctor’s appointment, living abroad often involves throwing yourself into the “cold swimming pool” of language and culture, as app Languages CTO, , describes it.

Those types of experiences create a level of comfort with taking a risk and giving it a go. “That mindset of trying something and not being afraid to fail is just as relevant in the boardroom as it is in the classroom,” agrees , Managing Director of International Wellbeing, .

Resilience through experience

From navigating culture clashes in working styles to the everyday challenges of living abroad, international experience helps leaders develop the resilience needed to navigate the constantly changing world of business.

“If you’ve put yourself through a bunch of different, tough experiences in your 20s, you learn that it doesn’t challenge your humanity — you can live with the tension of business and still find your equanimity”, shares Carrell.

Whether it’s a global pandemic or rocky markets, the experience of living abroad teaches adaptability and resilience that’s essential for today’s leaders.

From clarity to charisma

Poor communication costs businesses time and money, as well as undermining all-important relationships with co-workers and customers.Leaders estimate that teams lose to poor communication, costing U.S. businesses alone .

The risks of miscommunication are even higher in a global team with multiple languages and communication styles.

“With language, it’s not just the words you use, it’s how you phrase things”, according to , CEO and Founder of . “It’s the things you leave unsaid that can be so different between cultures,” she adds.At the leadership level, the stakes are even higher.

“Those that are able to articulate their ideas well, to express themselves, to find the right word, tone, or expression at the right time — they’re the ones that inspire confidence in the people listening to them,” says Perrucci.

Experience communicating with an international audience teaches leaders to prioritize simplicity and clarity, allowing their message to land and stick. Meanwhile, demonstrating effort can help deliver impact. The cultural awareness leaders gain from international experience and practical skills like speaking multiple languages help create strong relationships.

“My German isn’t perfect,” Groen says, “but the fact that I speak it with my German team creates so much goodwill that half the job of building a positive working relationship is already done.”

Creating cohesion

Accessing the benefits of a diverse, multicultural team depends on their ability to work as a unit. And that falls to leaders. “You can’t just put people from different backgrounds together and expect them to get along naturally”, Milanova believes.

It’s a challenge that Milanova and many of the leaders we spoke to have spent a lot of time thinking about.A common solution? Be open about your differences and the challenges the team will face.At Daye, each person on Milanova’s team has a “Working with me” guide, and there are also guides on how to work with each country.

Leaders with a breadth of global experiences can anticipate the challenges their international teams will face, take steps to mitigate them, and help their teams thrive.

International experience builds some of the fundamental skills that leaders and their businesses need in today’s world.Experiencing a range of cultures, approaches, and styles allows leaders to question their own defaults and be open to different, creative ideas.

The adaptability and resilience needed to settle in a place far from home creates a have-a-go mindset and the ability to communicate and connect with many different types of people.At a more fundamental level, international experience teaches leaders to be aware of and comfortable with differences. And only by doing that are they able to bring global teams together.

Find out how app Language Solutions for Work can support your workforcehere

This article is part of app Languages’ series, Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews on

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  • Children in a classroom with their hands up

    8 first lesson problems for young learners

    By Joanna Wiseman

    The first class with a new group of young learners can be a nerve-wracking experience for teachers old and new. Many of us spend the night before thinking about how to make a positive start to the year, with a mixture of nerves, excitement, and a desire to get started. However, sometimes things don’t always go as expected, and it is important to set a few ground rules in those early lessons to ensure a positive classroom experience for all, throughout the academic year.

    Let’s look at a few common problems that can come up, and how best to deal with them at the start of the school year.

    1. Students are not ready to start the class

    How the first few minutes of the class are spent can greatly influence how the lesson goes. Students can be slow to get out their equipment and this can cause a lot of time wasting. To discourage this, start lessons with a timed challenge.

    1. Tell students what you want them to do when they come into class, e.g. sit down, take out their books and pencil cases, sit quietly ready for the lesson to start.
    2. Time how long it takes for everyone to do this and make a note. Each day do the same.
    3. Challenge students to do this faster every day. You could provide a goal and offer a prize at the end of the trimester if they reach it, e.g. be ready in less than a minute every day.

    2. Students speak their first language (L1) in class

    One of primary teachers' most common classroom management issues is getting them to speak English. However, young learners may need to speak their mother tongue occasionally, and a complete ban on L1 is often not the best solution. But how can we encourage students to use English wherever possible?

    Tell students they have to ask permission to speak in L1, if they really need to.

    • 3 word rule — tell students that they can use a maximum of three words in L1 if they don’t know them in English.
    • Write ENGLISH on the board in large letters. Each time someone speaks in L1, erase a letter. Tell students each letter represents time (e.g. 1 minute) to play a game or do another fun activity at the end of the lesson. If the whole word remains they can choose a game.

    3. Students don’t get on with each other

    It is only natural that students will want to sit with their friends, but it is important that students learn to work with different people. Most students will react reasonably if asked to work with someone new, but occasionally conflicts can arise. To help avoid uncomfortable situations, do team building activities, such as those below, at the beginning of the school year, and do them again whenever you feel that they would be beneficial:

    • Give students an icebreaker activity such as 'find a friend bingo' to help students find out more about each other.
    • Help students learn more about each other by finding out what they have in common.
    • Balloon race. Have two or more teams with an equal number of students stand in lines. Give each team a balloon to pass to the next student without using their hands. The first team to pass the balloon to the end of the line wins.
    • Team letter/word building. Call out a letter of the alphabet and have pairs of students form it with their bodies, lying on the floor. When students can do this easily, call out short words, e.g. cat, and have the pairs join up (e.g. three pairs = group of six) and form the letters to make the word.

    4. Students don’t know what to do

    When the instructions are given in English, there will inevitably be a few students who don’t understand what they have to do. It is essential to give clear, concise instructions and to model the activity before you ask students to start. To check students know what to do and clarify any problems:

    • Have one or more students demonstrate using an example.
    • Have one student explain the task in L1.
    • Monitor the task closely in the first few minutes and check individual students are on the right track.

    5. A student refuses to participate/do the task

    This is a frequent problem that can have many different causes. In the first few lessons, this may simply be shyness, but it is important to identify the cause early to devise an effective strategy. A few other causes might include:

    • Lack of language required to respond or do the task. Provide differentiation tasks or scaffolding to help students with a lower level complete the task or have them respond in a non-oral way.
    • Low self-confidence in their ability to speak English. Again, differentiation and scaffolding can help here. Have students work in small groups or pairs first, before being asked to speak in front of the whole class.
    • Lack of interest or engagement in the topic. If students aren’t interested, they won’t have anything to say. Adapt the topic or task, or just move on.
    • External issues e.g. a bad day, a fight with a friend, physical problems (tiredness/hunger/thirst). Talk to the student privately to find out if they are experiencing any problems. Allow them to 'pass' on a task if necessary, and give them something less challenging to do.

    It is important not to force students to do something they don’t want to do, as this will cause a negative atmosphere and can affect the whole class. Ultimately, if a student skips one or two tasks, it won’t affect their achievement in the long run.

    6. Students ask for repeated restroom/water breaks

    It only takes one student to ask to go to the restroom before the whole class suddenly needs to go! This can cause disruption and stops the flow of the lesson. To avoid this, make sure you have rules in place concerning restroom breaks:

    • Make sure students know to go to the restroom before the lesson.
    • Have students bring in their own water bottles. You can provide a space for them to keep their bottles (label them with student names) in the classroom and have students fill them daily at the drinking fountain or faucet.
    • Find out if anyone has any special requirements that may require going to the restroom.
    • Provide 'brain breaks' at strategic points in the lesson when you see students becoming restless.

    7. Students don’t have the required materials

    • Provide parents with a list of materials students will need on the first day.
    • If special materials are required in a lesson, give students a note to take home or post a message on the school platform several days before.
    • Don’t blame the student - whether they have a good reason or not for turning up to class empty-handed, making a child feel guilty will not help.
    • Write a note for parents explaining why bringing materials to class is important.

    8. Students are not listening/talking

    Getting their attention can be challenging if you have a boisterous class. Set up a signal you will use when you want them to pay attention to you. When they hear or see the signal, students should stop what they are doing and look at you. Some common signals are:

    • Raising your hand- When students see you raise your hand, they should raise their hands and stop talking. Wait until everyone is sitting in silence with their hands raised. This works well with older children and teenagers.
    • Call and response attention-getters - These are short phrases that prompt students to respond in a certain way, for example: Teacher: "1 2 3, eyes on me!"Students: "1 2 3, eyes on you!". Introduce a new attention-getter every few weeks to keep it fun. You can even have your students think up their own phrases to use.
    • Countdowns -Tell students what you want them to do and count backwards from ten to zero, e.g. "When I get to zero, I need you all to be quiet and look at me. 10, 9, 8 …"
    • Keep your voice low and speak calmly -This will encourage students to stop talking and bring down excitement levels.
    • A short song or clapping rhythm -With younger children, it is effective to use music or songs for transitions between lesson stages so they know what to do at each stage. For primary-aged children, clap out a rhythm and have them repeat it. Start with a simple rhythm, then gradually make it longer, faster, or more complex.