Hard skills vs. soft skills: The impact of language learning

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Hard skills and soft skills play a crucial role in defining career success and progression. The difference between hard skills and soft skills is that hard skills are teachable, technical, measurable abilities specific to particular jobs, while soft skills are more interpersonal, universal and related to personality traits. While hard skills refer to the technical knowledge and specific abilities required to perform a job, soft skills are more intangible. They encompass the interpersonal attributes and personality traits that enable individuals to communicate effectively, work collaboratively and adapt to changes in the workplace environment.

In this blog post, we will explore how learning a new language can significantly enhance both hard and soft skills, making you a more versatile and effective professional in today’s multifaceted work environment.

Understanding the balance of hard and soft skills

Hard skills might get your foot in the door, showcasing your qualifications for a position. Developing hard skills to stand out from other job seekers is crucial; take advantage of classes, webinars and workshops offered by your current employer to develop hard skills and learn new technical skills. Examples include proficiency in a particular software, certification in a specific field, or mastery of a technical domain. However, it’s the soft skills, such as effective communication, collaboration, critical thinking and emotional intelligence, that propel you through the door and into the realms of career advancement. Recent research underscores the growing importance of English proficiency as a pivotal element in this dynamic, equally vital for enhancing both sets of skills.

What are examples of soft skills?

Soft skills encompass a wide range of attributes that can significantly impact workplace efficiency and harmony. Examples of essential soft skills include:

Communication: The ability to convey information clearly and effectively is paramount. This includes both verbal and written communication, as well as active listening skills.

Teamwork: Collaborating well with others, often with diverse backgrounds and perspectives, to achieve common goals.

Problem-solving: The capability to analyze situations, identify problems and devise effective solutions.

Adaptability: The readiness to adjust to new conditions, workflows, or technologies, demonstrating flexibility in the face of change.

Critical thinking: The process of objectively analyzing information to make informed decisions.

Emotional intelligence: The ability to understand, manage and utilize one's emotions constructively while also recognizing and influencing the emotions of others.

What are examples of hard skills?

Hard skills are quantifiable, teachable abilities specific to a job or industry. These skills are typically acquired through formal education, training programs and practical experience. Some examples of essential hard skills include:

Computer programming: Proficiency in coding and programming languages, such as Python, Java, C++, or HTML/CSS is crucial for software development and web design roles.

Data analysis: The ability to interpret complex data sets using tools like Excel, SQL, or R, providing valuable insights and informing decision-making processes.

Graphic design: Mastery of design software such as Adobe Photoshop, Illustrator, and InDesign, enabling the creation of visual content for various media.

Foreign language proficiency: Fluency in a second language can be an asset in international business, for example, in translation services or customer support roles.

Project management: Knowledge of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Microsoft Project, Jira) to plan, execute and oversee projects effectively.

Technical writing: The skill of crafting clear, precise documentation and instructional materials, essential in industries such as engineering, IT and pharmaceuticals.

The importance of language learning for professional development

In our ever-growing globalized economy, English stands as the primary language in countless professions. Developing leadership skills is also crucial for career advancement, as it enhances your ability to manage teams and projects effectively. The ability to articulate ideas clearly, understand complex instructions and foster meaningful connections across diverse cultural boundaries is more than just another skill—it is a necessity. Interpersonal skills are crucial in how people get along with each other, communicate and collaborate effectively in the workplace. Learning English, or improving your proficiency, can substantially impact your hard and soft skills alike. It reinforces your ability to communicate effectively, boosts confidence in professional settings and enhances your global perspective—an indispensable asset in today’s interconnected world.

Our research in the GSE impact of English report reveals a clear consensus among professionals regarding the utility of English in the workplace. An overwhelming percentage believes that English proficiency directly affects career opportunities, earning potential and job satisfaction.ĚýAlmost half say that improving their English has led to feeling more confident, not just at work but also in other areas of their lives. 85% of respondents believe English is a vital skill for professional success.Ěý56% believe that those who can communicate effectively in English can earn up to 50% more, so you can see why learning a new language can be essential for your career progression and how it can support both your hard and soft skill development.

Language learning platforms, such as the ĂŰĚŇapp English Journey and Mondly by ĂŰĚŇapp, bolster both hard and soft skills by focusing on practical, applicable knowledge such as negotiating, presenting opinions and leadership. Apps are a popular option, 56% of employees use self-service tools such as language learning apps.

Language learning also complements digital literacy in an age when technology is in every aspect of our lives. With the majority of respondents indicating a preference for self-service tools and social media to improve their English, it’s evident that tech-savvy learners are utilizing modern resources to bridge the gap between formal education and the demands of the workplace.

What skills can good English help you with?

Soft skills

Good English skills can greatly enhance your soft skills in the modern workplace. Enhanced communication allows you to articulate ideas clearly, listen actively and engage in productive dialogues. Strong English proficiency aids in problem-solving and critical thinking by enabling you to analyze information and make informed decisions.

It also boosts adaptability, helping you navigate global work environments and cultural contexts. Improved English skills bolster emotional intelligence, aiding in personal interactions, managing relationships and resolving conflicts. Lastly, proficient English enhances leadership by empowering you to inspire, guide and advocate effectively for your team. It is important not to pit soft skills against hard skills but to develop both in tandem for a well-rounded skill set.

Hard skills

Strong English skills are essential for enhancing your hard skills and thriving in technical and professional domains. Proficiency in English grants access to a vast array of technical literature, online courses and research papers. It also aids in understanding certification programs, exams and professional certificates in industries like IT, finance and engineering. Obtaining a professional certificate can significantly strengthen your technical and workplace skills, making you more competitive in your field.

Effective English communication is crucial during interviews. It helps you convey your technical abilities clearly and ensures smooth interactions with colleagues.

Showcasing your skills

When it comes to listing these enriched skills on a resume, it is crucial to tailor your resume to match the specific soft and hard skills and qualifications mentioned in the job description. Additionally, highlighting any professional certificates can significantly strengthen your skill set and demonstrate your commitment to continuous learning.

Clarity and honesty are paramount. Clearly show your hard skills with specific certifications or proficiencies and illustrate your soft skills through concrete examples of teamwork, leadership roles, or how you’ve effectively managed work-related challenges. Incorporating language proficiencies, especially English, can set you apart, signaling to potential employers your readiness to engage in a globalized market.

The language learning advantage

The symbiotic relationship between hard and soft skills is undeniable and English proficiency stands at the confluence, enhancing both. For professionals eager to assert their competitive edge, understanding this balance and investing in language learning can yield considerable dividends.

In today’s competitive job market, distinguishing yourself through a commitment to continuous learning—especially in languages—can make all the difference. Workplace skills are increasingly in demand and many employers find it challenging to fill positions due to a lack of these valuable skills. Refine your skills, boost your professional value and broaden your career prospects. Remember, in the quest for professional development, every word counts.

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    6 ways to get the best results on your Versant English test

    By Jennifer Manning

    Versant tests are popular automatically scored English assessments. They allow test takers to prove their English proficiency and demonstrate that they’re capable of using English at work.

    If you’re applying for a job or trying to get into a school language program, you may be preparing to take a Versant test right now! But how do you make sure you succeed at it?

    Here’s everything you need to know about preparing for your Versant test.

    What types of Versant tests are there?

    There are four different types of English tests in the Versant suite. Each is designed with the purpose of testing English language proficiency. However, they’re slightly different in structure and the skills they test. As a result, they are used by companies or educational institutions with different goals.

    Here are the five types of Versant tests:

    • Versant English Test: a short, 17-minute test that focuses on speaking skills. Companies that primarily use spoken English use this test to assess candidates’ ability to communicate in English. For example, it’s popular with call centers.
    • Versant Writing Test: a 35-minute writing test. It’s the ideal test for companies that use English primarily in writing. It evaluates writing skills through practical exercises like taking notes and writing emails.
    • Versant English Placement Test: a thorough, 50-minute test that evaluates all four skills (speaking, listening, reading, and writing). Academic institutions use this formative assessment to sort students into language programs.
    • Versant 4 Skills Essential: a shorter, 30-minute test that evaluates all four language skills. Companies often use it to find candidates with well-rounded English skills because it helps them fill entry-level positions quickly.
    • Versant Professional English Test: a comprehensive 60-minute test that evaluates all four skills. Companies use this test to baseline skills, measure progress and prove employees’ proficiency, oftentimes at the end of a business English training course.

    Which Versant test should you take?

    Which Versant test you take will depend on what your goals are. Have a look at these examples:

    • Arnaldo wants to study abroad for a year in Australia. He will most likely take the Versant English Placement Test to get into the university program of his choice.
    • Arjun is applying for a job at a call center. His future employers will request that he take the Versant English Test to demonstrate how he communicates in English.
    • Sofia’s aiming to become an email customer support specialist at an international retail firm. She’ll be asked to take the Versant Writing Test to prove her writing skills.
    • Farrah is applying for an internship at a fast-scaling startup. So, she’ll need to take the Versant 4 Skills Essential Test.
    • Last but not least, Samira is currently a mid-level manager at an insurance company and is enrolled in a course to upskill her communication skills. She’ll be asked to prove her English proficiency by taking the Versant Professional English Test.

    Tips for preparing for your Versant test

    No matter which Versant test you’re taking, there are things you can do to prepare. Here are 6 ways to make sure you get the best results:

    1. Work on your intelligibility

    Intelligibility refers to your ability to speak in a way that’s easy to understand for others. Even if you don’t speak flawlessly or have a native-like accent, your speech can still have a high intelligibility level. That is if you are able to express what you mean.

    The Versant English Test has an intelligibility score. The system calculates it based on various speech factors like speed, clarity, pronunciation, and fluency. So, it’s important that you work on your intelligibility before tackling a Versant test.

    Here are two exercises you can do to improve your intelligibility:

    • Record your speech. Recording yourself talking for a minute or so lets you play it back, analyze your speech and identify parts of it that are hard to understand. Maybe you’re mispronouncing some words, talking too fast, or pausing too often. Try to practice talking about the same topic until your speech becomes easier to understand.
    • Practice shadowing. Shadowing is a technique that brings together listening and speaking. Find a video of a proficient public speaker giving a speech on YouTube. Try to say the same words as the speaker at about the same time. Do this for about 30 seconds at a time. This will help you mimic the speaker’s speech, improving your intonation, pronunciation, and fluency.

    If you can, enlist the help of an English teacher to help you work on your weaknesses, or find a friend who is a fluent English speaker and set up regular video chats.

    2. Practice typing on your computer

    Unless you’re taking the Versant English Test, which is a speaking-only test, you’ll be asked to prove your English writing skills. Since Versant tests are most often taken off-site, it’s likely that you’ll be taking it on your own computer at home. That’s why it’s a good idea to practice typing on your computer before your Versant test.

    While Versant will not factor your typing into your English proficiency scores, the Versant Writing Test and Versant English Placement Test do include a separate typing speed and accuracy score. They’re provided as supplemental information for 3 reasons:

    1. Since typing is a familiar task to most candidates, it is a comfortable introduction to the test.
    2. It allows candidates to familiarize themselves with the keyboard.
    3. If typing speed is below 12 words per minute, and/or accuracy is below 90%, then it is likely that this candidate’s written English proficiency was not properly measured due to poor typing skills. The test administrator should take this into account when interpreting test scores.

    Bear in mind that all the exercises you need to complete are timed. So, if you want to make sure that you have enough time to type your answers correctly, it’s good to get a little practice. This way, you’ll be able to focus wholeheartedly on the content and structure of your sentences, not your typing.

    To give you an example, the Versant English Placement Test has a dictation task, where you have to type sentences exactly as you hear them. It also has a passage reconstruction task, where you read a text, put it aside, and type what you remember from it.

    Then, there’s a summary and opinion task where you have to read a passage, summarize the author’s opinion, and give your own. These are all practical exercises that evaluate how well you’d perform in real-life situations at work. For example, taking notes at a meeting, writing emails, or putting together a presentation.

    3. Listen to everyday spoken English

    Another definitive characteristic of Versant is that it tests how well you can understand and use English in an everyday context. It does not test the technical or literary use of the language. So, to get into Versant, it’s a good idea to immerse yourself in some everyday spoken English.

    For example, you can watch videos of someone on YouTube talking directly to their audience in a casual way. Or, you can listen to a podcast that features a laid-back conversation between two people. And, if you can, don’t just listen but also practice talking about everyday topics. Ask a friend or a family member to chat with you in English about simple things like how your day was or what you had for dinner.

    Tips for taking your Versant test

    Preparation is key. But it’s also important to make sure that you take the test the correct way. Since Versant is a flexible test that can be completed online or offline and administered remotely, there are a few tricks to making sure you get the best out of it:

    1. Choose your testing environment well

    Take the test in a quiet room, with no background noise or people talking around you. Make sure that the space doesn’t have an echo. And, turn off your notifications so you won’t be disturbed by incoming phone calls or messages.

    2. Make good-quality recordings

    The best way to do speaking tests is by using a headset with a built-in microphone. Keep the microphone 3-5 cm from your mouth. Try not to touch or move it while answering questions.

    3. Speak in a natural way

    Try to speak at a normal conversational speed and volume. Just the way you would speak if you were talking to another person. Don’t raise your voice or speak too softly. Try not to speak too slowly or rush your answers. And, do not repeat your answers again and again.

    Want to learn more about Versant? check out our postĚýEverything you need to know about the Versant tests.

  • A overhead shot of a  person sat on a chair with a laptop to their left is icons of envelopes

    6 things to consider when writing English emails

    By

    Every day, an astonishing number of emails are sent and received worldwide. While a considerable amount of these are informal messages between friends, the majority are for business purposes. Whether you’re emailing someone you work with, applying for a new job or making new connections, here are some general rules to follow when writing English emails…

    1. Know your tone

    Always consider who you are writing to and adapt your language accordingly. Emails are less formal than letters, so it’s fine to start your email with “Hi” or “Good morning” – but it may be better to write “Dear…” if you are emailing someone for the first time or if they are senior to you. Similarly, ending emails with “Best/kind regards” rather than “Yours sincerely/faithfully” works well, with the latter being more appropriate for a formal email. Whatever the relationship, though, don’t feel tempted to use laid-back, colloquial expressions like “Hey, you guys”, “Yo!”, or “Hi folks”.

    2. It’s all about the titles

    It’s increasingly common to use first names in international business communications, so don’t be afraid to do so. Another title to consider is your email subject header: a short, clear text is important as busy people often decide whether to even open an email depending on the subject header. Examples of a good subject header include “Meeting date changed”, “Quick question about your presentation”, or “Suggestions for the proposal”.

    3. Use a professional email address

    If you work for a company you’ll be using your company email address. But if you’re using a personal email account because you’re self-employed or looking for a new job, you should be careful when choosing that address.

    You should always have an email address that includes your name so that the recipient knows exactly who is sending the email. Email addresses that you created while you were in school or college (IloveJohn@… or “Beerlover@…) are not appropriate for the workplace!

    4. Limit the small talk

    Small talk can help to build relationships but it doesn’t need to be overly personal. A simple “I hope you are well” or “How are things?” will usually suffice. Also, be cautious with humor as it can easily get lost in translation without the correct tone or facial expressions that accompany face-to-face meetings. It’s safer to leave out humor from emails unless you know the recipient well.

    5. Keep it simple

    Emails are intended to be written, read and understood quickly, so only include the important details – and avoid saturating your message with unnecessary information.

    6. Proofread every message

    Always check your emails before pressing Send. Read and re-read your email a few times, preferably aloud, to ensure there are no spelling or grammatical mistakes. And never just rely on the auto spell-check; spell-checking software doesn't always understand the context of your writing and can throw you off with incorrect suggestions.Ěý

    Happy emailing.

  • A overhead shot of a group of people working at a desk with papers and notebooks

    5 ways to make studying in a group work for you

    By

    There are many benefits to studying in a group, ranging from reducing procrastination and boosting your confidence to gaining new perspectives and learning faster. Many English language learners enjoy working in a group, and many English language teachers recommend it. Here’s how to make studying in a group work for you or your students…

    1. Create an effective group

    Even though you love spending time with your friends, don’t base study partners on friendship. Instead, look for people who stay alert in class, take notes, ask questions, and respond to the teacher’s questions – and don’t make the group too big. An ideal size for a study group is three or four students.

    It’s a great idea to try to meet on the same day and time each week because treating the study session as you would a class helps you to keep to a schedule and ensure that everyone attends.

    Finally, hold study group sessions in a place free of distractions with room to spread out the materials. This will help to ensure that you don’t end up talking about the latest movies or songs instead of studying the future tense!

    2. Decide on the topics and set goals

    Before your study group, think about the topics you’d like to discuss – then agree on one. This will help you concentrate on that topic without straying away. Once you’ve decided on your subject, also consider what you want to achieve at each session – but don’t take on too much material for one session.

    For example, if you’re using a novel written in English to learn more about the language, just think about one aspect of it, such as a couple of the characters, rather than trying to discuss the entire book.

    3. Prepare effectively

    Before attending your study group, prepare by reading more about or researching the topic you’re all going to discuss.

    Also, make a list of anything you aren’t sure you understand so that you can discuss it with your fellow learners. There are sure to be different things you all need explaining in more detail, so you can help each other to understand. Which leads us on to…

    4. Learn from each other by communicating well

    Communicate openly – it doesn’t matter if one of you doesn’t understand something or needs more explanation. And don’t be shy about asking for your peers’ feedback: “Am I talking too much?” or “Did I present your point of view correctly?”. It is often said that it is best to teach other material you understand, and learn from others who understand the material better than you do.

    If your study session reveals points of disagreement or confusion that you cannot resolve as a group, make a note of it and ask your teacher.

    5. Make it enjoyable

    Last on the list, but very important: try to make studying enjoyable in whatever way you can by keeping it interesting. Pick novels about subjects you all really enjoy reading about. Go to see an English-speaking movie together and discuss it at your study group. Or try a quiz together (online or in person) to see how you've picked the subject matter up.Ěý