Language proficiency and succession planning: Developing future leaders

Berenice Lopez
business people in a board room with a graph on the wall behind
Reading time: 7 minutes

In today’s fast-paced business landscape, proactive succession planning is essential for HR professionals. Preparing the next generation of leaders is a business-critical initiative, to ensure organizational continuity, agility and long-term success.

Succession planning is often high up on the HR agenda, as it also promotes progression, reduces business disruption, and attracts top talent. There are many components to effective succession planning, including skills development, but one skill that’s often overlooked in this process is communication. One often overlooked yet highly influential component of effective succession planning is language proficiency.

At app ELL, we believe strongly in the power of language and have designed our succession planning strategy with this in mind. The focus is on creating multilingual leaders who are not only proficient in their respective fields but also have a deep understanding of global culture and market dynamics.

In this blog post, we explore how communication skills and specifically language proficiency plays a pivotal role in succession planning and the development of future leaders. We’ll also provide actionable insights for HR professionals and managers on integrating language development into their succession strategies. As well as some insights from our very own ELL HR team.

Integrating languages into succession planning
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What is succession planning?

Succession planning is a strategic process that organizations employ to identify and develop internal personnel with the potential to fill key leadership positions in the future. The succession planning process involves steps such as identifying key roles, assessing potential candidates, developing talent through training and mentoring, and regularly reviewing and updating the plan. This systematic approach ensures that businesses have a pipeline of qualified and capable leaders ready to step up when current leaders vacate their roles due to retirement, career progression, or unforeseen circumstances.

Effective succession planning goes beyond merely filling vacancies; it focuses on growing leaders who are aligned with the organization’s culture, values and business strategies. A well-developed succession planning strategy is crucial for identifying and preparing successors for senior leadership roles, emphasizing long-term talent development and leadership training. It involves a comprehensive assessment of potential leaders’ skills, performance and development needs, coupled with targeted training and mentoring programs. By investing in succession planning, organizations can mitigate risks, sustain their competitive edge, and ensure business continuity in an ever-evolving marketplace.

Implementing a succession plan

Successful succession planning involves:

  • Step 1: Identify roles: Recognizing the positions that are critical to the business and the individuals who have the potential to fill these roles in the future. This ensures business continuity and reduces the impact of turnover.
  • Step 2: Identify candidates: Strategically identifying and nurturing potential employees within the company to fill key organizational roles in the future.
  • Step 3: Prepare employees: Offering training and experiences that prepare these individuals for future leadership positions within the company.
  • Step 4: Transition: Implementing strategies that allow for a seamless shift of responsibilities when the time comes.

For internal candidates,we utilize a combination of performance evaluations, language proficiency assessments by the leader, and leadership potential indicators to identify candidates for key roles.

Additional benefits of succession planning

In addition to ensuring business continuity and minimizing the impact of turnover, succession planning can also support your wider HR initiatives, including:

  • Attracting top talent: An organization that has a well-developed succession plan in place signals to potential candidates that it values employee development and career progression. This can be a significant draw for top talent.
  • Fostering employees’ motivation and engagement: When employees see opportunities for growth and advancement within the organization, they are more likely to be motivated and engaged in their work.
  • Promoting diversity and inclusivity: By identifying and developing a diverse pool of leaders, succession planning helps organizations foster a culture of diversity and inclusivity.
  • Saving time and costs: Succession planning enables organizations to proactively prepare candidates for leadership positions, saving time and resources that would otherwise be spent on external recruitment. With external hiring costing, on average, than internally.

Integrating language proficiency into succession planning

Effective communication is fundamental to strong leadership, particularly when working with international teams. Mastery of English, the global business language, is essential. Enhancing English proficiency can significantly improve a leader's ability to communicate clearly and effectively with diverse audiences, making them more adaptable and confident in their roles.

Incorporating language training into leadership development programs is vital for identifying and nurturing future leaders. These programs should include personalized development plans, talent assessments, and considerations for diversity to better adapt to global and remote work environments.

1. Assessment and identification of key positions

Start by assessing the current language skills within your organization and identifying key positions that are critical to your business operations and future goals. Recognize the importance of these roles and ensure that you have effective succession planning in place. Evaluate potential leaders not only on their existing competencies but also on their ability to learn new languages.

At app Languages, when it comes to identifying potential successors for key roles, we look beyond performance metrics. We consider language proficiency an essential skill set. Our Talent Management team works closely with the HR department and department heads to identify employees with strong language skills. These are individuals who not only excel in their current roles but also display the potential to take on bigger responsibilities.

We understand the risks and gaps that may arise in succession planning. To mitigate these, we conduct regular risk assessments and gap analyses, focusing especially on roles requiring specific language skills. For roles with specialized language requirements, we take a proactive approach by investing in targeted recruitment, promoting the use of our products for self-improvement, and providing immersive language experiences.

2. Training and development

Incorporate talent development programs into your leadership development programs to nurture high-potential employees through structured training. This can be done through formal classes, online courses, or immersive experiences such as international assignments or exchanges.

Encourage continuous learning and provide resources that make language acquisition accessible and engaging. When looking at language training you can use applications like Mondly by app Workplace English to make learning relevant, fun and easy for staff.

Here at app Languages, we believe in continuous learning and provide our employees with a plethora of opportunities to enhance their skills. This includes access to e-learning platforms, regular workshops and seminars.

3. Real-world application

Create opportunities for emerging leaders to use their language skills in real-world situations, emphasizing the importance of developing a competent leadership team that can fulfil both operational and strategic responsibilities. This could involve leading multinational projects, participating in global conferences, or managing international teams. Practical application solidifies language skills and builds confidence.

As for us here at app Languages. Our company provides ongoing opportunities for high-potential employees to enhance their skills. Through mentoring, coaching and buddy support opportunities. Regular events focusing on professional development and internal groups that encourage knowledge sharing and collaborative learning.

4. Cultural training

Combine language training with cultural education. Offer workshops and seminars that cover cultural norms, business etiquette, and effective communication strategies for different global or local regions. This approach ensures that key leaders are not only linguistically proficient but also culturally competent, which is crucial for developing employees who might perform well in top leadership roles.

To prepare employees for future leadership roles that require language proficiency, we believe in practical learning. Our initiatives include cross-cultural leadership interactions and various engagement initiatives aimed at promoting language skills and cultural competency.

5.Keeping plans up to date

Once you've implemented the plan, it's important to keep it regularly updated to avoid any issues. A systematic approach to monitoring and evaluating progress is crucial to ensuring the effectiveness of language integration in succession planning. Establish key performance indicators (KPIs) related to language proficiency and regularly assess how these are being met.

This involves tracking the progress of language development in emerging leaders through assessments, feedback sessions and performance reviews. Such continuous evaluation allows organizations to make necessary adjustments to their training programs and to address any emerging gaps swiftly.

As a dynamic business, we believe in keeping our succession plans current. They are reviewed and updated annually to ensure our readiness to manage unexpected changes and evolving business needs. The focus of these reviews includes reassessing the language requirements for all critical roles while aligning with our global strategy.

Our commitment to continuous improvement helps us refine and enhance our succession planning strategy. Through regular feedback loops, monitoring industry benchmarks, and staying updated with the latest best practices, we continue to focus on incorporating language skills into our planning.

Successful integration of language proficiency

Talent management is an invaluable asset in the toolkit of future leaders. By recognizing its importance and integrating it with succession planning and leadership development practices, HR professionals and managers can explore employees' career paths and skills development while focusing on filling critical roles within the company.

Being part of a leadership development program that integrates language proficiency is an amazing opportunity for employees to enrich their lives and careers with essential language skills. These skills are pivotal in propelling them through the ranks within the organization. For individuals aspiring to international leadership positions, highlighting the organization's commitment to supporting language acquisition can be a significant draw. This not only demonstrates the company's investment in its employees' growth but also underscores its dedication to fostering a pool of well-rounded, competent leaders.

By focusing on language skills, the organisation ensures its leaders thrive, are equipped with the tools necessary to navigate the complexities of a global marketplace, and are ready to elevate their careers alongside the organisation's success.

Find out how app can support your team with language training and assessment for businesses.

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    9 English conversation mistakes to avoid

    By Mohamed Shaik

    As humans, we learn and grow through our interactions with other people. Often these encounters are centered around great conversations – rich, meaningful exchanges among a small group of people where each person actively listens and shares. Great discussions are invaluable – they enrich our understanding of people and the world around us. Socially, being someone who can engage effortlessly with others allows us to create deep friendships and gain incredible personal growth and satisfaction. In our careers, we are more effective when we work well with others – the ability to collaborate and solve problems together makes us more effective professionals and makes our businesses more successful.

    Common English conversation mistakes

    But what if you must hold a conversation in English and it is not your native language? One of the many obstacles to learning something new, like English conversation, is that it can be difficult, time-consuming and even a little scary! That’s why we put together a list of nine English conversation mistakes to avoid that apply whether you are speaking with one or several people at once. Keep these tips in mind to help you improve your interactions with people all over the world…

    1) Faking interest in the person

    One of the things that separates a conversation from a 'transaction' (such as ordering something in a restaurant) is the genuine mutual interest of each person in the other. If one isn’t interested in knowing more about the other person, neither will engage meaningfully, and the interaction will become transactional or just 'small talk'. Most people are fascinating – take the time to learn what you can about them.

    2) Discussing negative and sensitive topics

    People are more engaged and willing to share when they are relaxed and happy. Especially when you don’t know someone well, it is always better to focus on the positives – avoid both sharing your biggest troubles and bringing up topics that could be negative from a cultural, religious, political, or even personal perspective. There is always something positive to share!

    3) Trying to 'win' an argument

    Particularly when speaking with someone you don’t know well and/or someone from another country or background, it is precarious for a conversation (especially one where you are practicing your English conversation skills) to evolve into a debate or argument. It is likely that for any two people, there will be many points of disagreement, and if such differences emerge, it’s better to attempt to understand the other person’s point of view rather than to 'win' an argument. It is perfectly acceptable to agree to disagree about specific issues and move on.

    4) Disrespecting others beliefs

    If you want a great conversation, others must feel you aren’t judgmental. When someone feels their ideas and beliefs are questioned or belittled, any meaningful exchange will often shut down. Instead, try listening for understanding, and you may learn something!

    5) 'Hogging' the stage

    It is said that great actors make their fellow performers look great. It is the essence of teamwork, and the same principle applies to great conversationalists. Ask questions that allow others to be positive, confident, and maybe even a little boastful, but certainly remember to do it in a genuine way. The positive energy will be contagious!

    6) Fearing learning something unknown

    There are over seven billion people worldwide, and none are exactly like you! The greatest learning experiences are often from interactions with those who are very different from ourselves. Embrace and celebrate those differences. Allow others to share their unique perspective and journey, always keeping in mind we all share so much in common. We all want to be happy, love others, and have meaning in our lives.

    7) Trying to be someone you are not

    There’s only one person you can be, so don’t try to be someone else or something you are not. A great conversation is based on authenticity; most people can easily sense when another is not truthful or authentic. While keeping in mind all of the other rules, it’s both acceptable and expected for you to share your own journey!

    8) Monopolizing the conversation

    We’ve all been in those conversations where the other person dominates by talking incessantly. At some point, we shut down, just waiting for it to end. Active listening and learning ceases. Engagement requires participation from both parties – don’t hold back from sharing, but at the same time, don’t be that person who dominates and effectively shuts down that engagement.

    9) Focusing on superficial topics

    What separates a great conversation from 'small talk' is the meaningful nature of the dialog. Talking about the weather doesn’t elicit much other than maybe politeness. A great conversationalist elicits meaningful thoughts from others, and those come from purposeful questions. People love to think; asking them something that requires thoughtfulness deepens the conversation's value and strengthens the relationship between the parties.

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    Three ways to learn new English words

    By Vaughan Jones

    It’s more important for teachers to help students find ways to practice their English outside the classroom. The more efficient students become at autonomous learning, the better they’ll be able to overcome interruptions and make up for lost time.

    It will be even more challenging if you're a self-learner as you do not have a teacher looking over you and steering your learning. But it’s helpful to learn from the teaching world and pick up teacher tips that you can apply to your own studies and techniques.

    Why are learning new words so challenging?

    Students learning new words in English generally progress steadily up until the pre-intermediate and intermediate levels. But after that, they start to struggle.

    This is because there’s a big difference between the volume of the vocabulary that intermediate students and upper-intermediate students need to know.

    • Intermediate (B1/B2 level) students need to know about 2,500 words
    • upper-intermediate (B2/C1 level) students need to know about 7,500-9,000 words.

    That’s a big jump in numbers. But the real challenge is that those 5,000+ new words are not very frequent. Consequently, students don’t encounter them very often, making it difficult to recall them and leap from one level to the next.

    While there’s no simple answer to this problem, there are ways to help students overcome it. The following framework can be a big help in any classroom:

    1. Focus on the most important words:Always teach appropriate words for the levels your students are currently at.
    2. Provide memorable first encounters:You never get a second chance to make a first impression. So, ensure your student's first encounter with a new word is as memorable as possible.
    3. Teach effective word-learning strategies:Provide your students with valuable tools, tactics and resources so that they can learn new words outside the classroom, too.
    4. Organize repeat encounters:Vocabulary works on a “use it or lose it” basis, so ensure your students encounter the vocabulary you want them to learn repeatedly.

    How to teach effective word-learning strategies

    There are three steps to teach students how to learn new words effectively:

    1. Help learners maximize their exposure to English and find opportunities to use English outside the classroom

    Thanks to the internet and technology, there are many ways that students can engage with the English language outside the classroom.

    However, simple exposure to a new language is not enough – it takes much longer and is less effective than active learning. When students do something with the language they’re exposed to; it is far more memorable.

    That’s why it’s crucial for teachers to help their students seek out English in their own time and use the language, turning passive exposure into active learning.

    • Encourage students to read, listen and view things that they’re interested in or passionate about in English. For example, introduce them to new blogs, podcasts, YouTube videos, or TV series that fit their interests – since personalization leads to more effective learning.
    • Help students find ways to use English in different ways. For example, they can start a learning diary, make to-do lists in English, write social media posts, and create word cards to practice their writing. For speaking, they can record voice memos or video stories, take part in Zoom discussions, or participate in speaking projects and live classes.

    2. Provide ways for students to discover the meaning of new words

    It’s crucial to help students improve their guesswork. Instead of asking online translators to translate every time they encounter a new word, they should be able to guess the meaning of new vocabulary differently.

    • One approach is to look at the morphology of words and consider word families. For example, you can ask your students to brainstorm words with a common root. Or, you can have them identify and practice common suffixes.
    • Explore “true friends” or words that are similar in English and your student's native language.
    • Help your students figure out how to guess the meaning of a word from the context. To do this, you must ensure that your students don’t just hear or read new words but also put them into use.

    One way to get students to learn and retain vocabulary is to get them to create word cards:

    • Ask students to collect ten new words that they’re exposed to throughout the week and bring them to class, like a “show and tell” for words.
    • Then have a debate about how useful each of those words is.

    This helps to connect learning inside and outside the classroom, and it’s fun!

    3. Provide students with strategies to consolidate their knowledge of new words

    Finally, teachers should give students ideas on how to memorize words outside the classroom. You can have your students produce word cards and use a Word Store booklet to practice tasks like matching words with images or definitions.

    Lastly, it’s important to teach students memory tricks or mnemonics so they can retain the new words they encounter.

  • Woman wearing headphones outside, smiling and looking hopeful

    6 easy ways to learn English

    By

    When you’re learning English, it’s important to keep your motivation up. As with any task, there may be times when it feels a bit more difficult, so switch up your methods and don’t be afraid to make mistakes – you’ll reach the level you want to be at.

    We’ve already provided some unique ways to teach English that you may now have experienced with your teacher. Here, we suggest some easy ways to learn English that you can try any time – at home, at work or on the move. Why not try them today? Surround yourself with English and you’ll see improvements in your language confidence and skills, while having fun at the same time…

    1. English words with friends

    Scrabble is a classic board game in which players use random lettered tiles to create words in a crossword fashion. It’s a fantastic way to strengthen your English vocabulary, and there’s also a Scrabble Junior version for beginners. Playing Scrabble challenges you to really think in English as you try to come up with different words using your set of letters.

    If you’re taking an English class, buy the board game and invite your classmates to play with you. You can also play Scrabble online through websites like Facebook, where it is called Words With Friends.

    2. Add some music

    Not only will your favorite song wake up your mind and put you in a positive mood to learn English, but the lyrics can help you expand your skills. acquire grammar and vocabulary and improve spelling.

    Songs almost always contain a lot of useful vocabulary, phrases and expressions. And since the intended audience is fluent English speakers, the latest tunes include up-to-date language and colloquialisms. The language used in songs is casual and usable, if you pick the right music. Music also has an uncanny ability to stick in our heads, which can help you remember your new English words.