The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simpleÌýguide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (ÃÛÌÒapp Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by ÃÛÌÒapp and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by ÃÛÌÒapp tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by ÃÛÌÒapp assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. '' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover.Ìý

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity.Ìý

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by ÃÛÌÒapp can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by ÃÛÌÒapp testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like ÃÛÌÒapp offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

More blogs from ÃÛÌÒapp

  • Woman sat at a desk with a laptop, tablet and open notepads studying

    6 language learning techniques for beginners

    By

    Reading time: 4 minutes

    So you’ve just started to learn a new language (or just set up a resolution to learn one), you're not alone; every day there are embracing the challenge of mastering a language. It can be tricky to know where to start, and sometimes the biggest learning hurdle.

    No matter what language you're trying out (and whatever your native language), there are always solid methods to help start your journey off and help reach your language learning goals. Here are some suggestions to help you get started.

    Chunking technique

    Rather than attempting to memorize lengthy lists of words, it's more effective to break them down into smaller, more manageable chunks. You can group the words by themes or categories, such as food, colors or daily activities. Additionally, you can use mnemonic devices or create associations to help you remember them more efficiently.

    For example, if you're trying to learn colors, you could use the acronym "ROYGBIV" and make a phrase out of that, like ‘Richard of York gave battle in vain’ to remember the colors of the rainbow: red, orange, yellow, green, blue, indigo and violet. ÌýYou can make whatever acronyms or phrases are easiest for you to remember.

    This technique can also be used to remember rules or concepts. By associating them with memorable phrases, images or stories, they become easier to recall and apply in practical situations.

    Spaced Repetition System (SRS)

    Use spaced repetition systems like Anki or Quizlet to create flashcards for vocabulary. These systems use algorithms that show flashcards at intervals based on your familiarity with the words. Review flashcards regularly, focusing more on unfamiliar words to reinforce memory retention.

    To create effective flashcards, it is important to focus on quality over quantity. Instead of trying to memorize large amounts of words at once, start with a smaller set of words and gradually add more as you become more comfortable. When creating your flashcards, include both the word and its definition. You can also include example sentences or images to help you remember the word more easily.

    The more you practice something regularly the more likely it is to stick in your . You’ll be surprised how much you can retain over time with this technique that’s based on science.

    Pomodoro Technique

    A classic but essential technique. Divide your study time into short, focused intervals using the Pomodoro Technique. Set a timer for 25 minutes of concentrated language practice, followed by a 5-minute break. Repeat this cycle and take a longer break after every 4 cycles (2 hours).

    This method boosts productivity and maintains focus during study sessions. It is great for those days when your attention span isn’t as sharp as usual. Find an online Pomodoro .

    Visual learning aids

    If you are feeling overwhelmed by the amount of information you are trying to learn, creating visual aids such as mind maps and infographics can be a helpful way to simplify complex concepts and make them easier to understand.

    For example, when studying a new language, you may find it helpful to create a mind map that breaks down the different grammar rules, verb conjugations and key phrases you need to know. This can help you see how all of the different elements fit together and make it easier to remember them when you need to use them. It can be a great way to also notice patterns, which can be helpful for understanding a concept or language rule.

    Vocabulary notebook

    Designate a notebook or use digital tools to create aÌývocabulary repository. Divide it into sections based on themes. For example, you could have a section for business vocabulary, another for scientific terms, and so on. This will help you to organize your learning and make it easier to find and review specific words and phrases.

    As you come across new words, be sure to add them to your vocabulary repository right away. Include the word, its definition and an example sentence to provide context. You can also add images or audio recordings to help reinforce your understanding of the word.

    The great thing about designing your own book is that you can present it however you want and in whatever way works best for you. Some people find the act of writing their learnings useful to remember what they’ve learned.

    Regularly reviewing your vocabulary repository will help you retain the words you have learned and expand your knowledge over time. So make sure to set aside some time each week to review your vocabulary and add new words as you come across them.

    Listen and repeat

    Find beginner-friendly podcasts, , TV shows or audio dialogues in the target language. Listen attentively and pause at intervals to repeat what you've heard. Focus on mimicking the speaker's pronunciation and rhythm. This technique aids in comprehension and speaking fluency.

    There are many free resources available online that can help you with this type of listening practice. YouTube is a great place to start, as there are many beginner-friendly clips available in a wide variety of languages; for example, if you're learning Spanish, there are plenty of podcasts available online and on Spotify.

    These specific language learning methods, when incorporated into your language study routine, can significantly help aid your progress as a beginner and keep you on track. Experiment with different methods to find what works best for your learning style and stick to it.

    Don't forget to try out different language learning strategies, even the ones that may seem weird or unusual. You might be surprised at what you find works well in improving your language skills.

    If you're trying to learn English, make sure to read our blog post 6 easy ways to learn English or 3 ways to learn new English words.

  • Business woman presenting and discussing with two people in front of her

    How to recruit more effectively: leveraging language assessment AI

    By Samantha Ball
    Reading time: 3 minutes

    There areÌýÌýwhy recruiters use artificial intelligence (AI) tools in their hiring process: to save time, provide valuable insights and to make their jobs easier.

    The recruitment process is vital to any thriving business, but it can be time-consuming and labor intensive. Sourcing candidates, screening resumes, conducting interviews and making hiring decisions can be stop-start, with some time-wasting tasks and reprocessing. However, as technology continues to evolve, the role of AI in recruitment is becoming increasingly important.

    With the help of AI, Talent Acquisition leads can improve their recruiting processes, save time and find better-quality candidates. believe AI greatly enhances talent acquisition and retention.

  • A teacher stood at a students desk helping them

    How the GSE can help teachers personalize activities

    By

    Reading time: 4.5 minutes

    Teaching is an art form that thrives on adaptation and personalization. When dealing with language instruction, ensuring that each student is engaged and effectively learning is of paramount importance. In my experience as a teacher, I have learned that we should always teach our students rather than the coursebook or the syllabus. I think most teachers would agree with this.

    However, it may be challenging to adapt activities to cater to our learners’ needs. What does personalizing an activity mean? How can we make it more accessible to our English learners? One would think that making the answers more obvious can be the way to go. Yet, this does not really help students learn and make progress. That's where the Global Scale of English (GSE) comes in as a valuable tool for personalizing teaching activities.

    The essence of personalized learning

    Personalizing an activity in language teaching does not simply mean making the responses more obvious. Instead, it's about tailoring the exercise to elevate the student's learning experience and potential for progress. This demands an insightful approach during the preparation phase of any given lesson.

    Utilizing the GSE in language teaching

    Let’s analyze this listening activity at A2 level for a group of adults:

    Audio script example:

    Emma: Are you working on the Media project?

    Vic: Yes. I may start working on a new project in a couple of weeks, but for now I’m writing the objectives for Media. Why?

    Emma: Well, Adam wants to see the photos for the project. He needs them for the ads.

    Vic: Oh, they’ll be ready next week. OK?

    Emma: Awesome! Thanks. Any plans for the weekend?

    Vic: Well, I have to work on Saturday. We’re taking the Media pictures in the morning, but we’re just going to have fun at the beach in the afternoon.

    Emma: Nice!

    Vic: What about you? What are you doing this weekend?

    Emma: I’m going to a concert on Sunday at 3 pm.

    Vic: That sounds fun!

    Listen and write T (true) or F (false)

    1. Vic is working on a new project.

    2.Ìý Vic is working on Saturday morning.

    3. Emma is going to a concert on Sunday evening.

    GSE Descriptors

    Upon dissecting this example by the GSE descriptors, we can identify the learning objectives that align with an A2 level:

    • Can identify simple information in a short video, provided that the visual supports this information and the delivery is slow and clear. (GSE 30)

    • Can identify basic factual information in short, simple dialogues or narratives on familiar everyday topics, if spoken slowly and clearly. (GSE 32)

    • Can understand the main information in short, simple dialogues about familiar activities, if spoken slowly and clearly.Ìý(GSE 33)

    • Can identify key information (e.g., places, times) from short audio recordings if spoken slowly and clearly. (GSE 33)

    We know that learners should be given a global task first for overall listening, which is also one of the communicative objectives in the Global Scale of English: