Maximising workforce potential: The top benefits of language training

app Languages
Work colleagues talking together in the office
Reading time: 9 minutes

In today's globally connected business landscape, language training is not merely an added advantage but a critical component for companies seeking to maximize their team's potential. Being proficient in multiple languages enables effective communication, promotes cross-cultural understanding, and enhances networking capabilities.

As businesses expand their operations globally, the proficiency to communicate in the native languages of clients and partners becomes crucial. This essential skill, proficiency in spoken languages, fosters trust and paves the way for more successful negotiations. Linguistic adaptability is becoming a pivotal requisite for organizations that aim to thrive in international commerce's dynamic and diverse environment.

Understanding the concept of language training

Acquiring a second language through language learning involves a systematic approach. It focuses on studying one language with the aim of enhancing communication skills in professional, educational and personal settings. This form of education transcends mere memorization and language study of vocabulary and grammar in a single language. It strives to foster a profound understanding of linguistic subtleties and cultural aspects across multiple languages.

Language learning mastery accelerates critical thinking and adaptation to communication challenges, resulting in stronger, more meaningful connections in a multilingual, interconnected world. Mastering more than one language in today's diverse business world is not simply about translation; it's about gaining a competitive edge by understanding the nuances and cultural contexts that can inform and enhance global relationships.

Consequently, language learning not only equips individuals with the tools required for effective dialogue but also sharpens cognitive abilities, paves the way for greater empathy towards other languages and cultures, and opens a doorway to a wealth of new personal and professional opportunities.

The direct benefits of corporate language training for employees

Enhanced communication skills

Through language training, employees develop better listening abilities, pronunciation and vocabulary that collectively improve their overall communication proficiency. They gain a deeper understanding of the subtleties of language, allowing them to convey messages more clearly and comprehend others with increased accuracy.

Language learning is crucial in fostering more profound connections with colleagues and clients.Learning languages goes beyond mere verbal exchange; it immerses individuals in the subtleties of different cultures, fostering a global mindset and sensitivity that are invaluable assets in today's international market. Individuals can cultivate more meaningful relationships by showcasing empathy and a genuine interest in cultural engagement with other cultures and other languages.

Boosted confidence

The fluency attained through dedicated language training significantly elevates an employee's self-assurance in their professional capabilities. Confident employees are more likely to engage in discussions, present ideas articulately, and assert their viewpoints in negotiations—key catalysts in driving innovation and business growth. Achieving fluency in learning a second language or foreign mother tongue is a commendable milestone that fosters employees' sense of accomplishment and self-worth.

Furthermore, through additional language learning, employees not only enhance their communication abilities but also increase their propensity to establish rapport with international clients and partners. This, in turn, fosters more fruitful and harmonious professional relationships. In essence, language proficiency in more than just one other language, empowers individuals to operate beyond their comfort zones, thereby driving both personal and professional growth.

Career advancement opportunities

Language skills are not just tools for effective communication—they can be a catalyst for career advancement.

Acquiring proficiency in a first or second language, a foreign tongue or an additional second language can also open the door to new roles within the company, such as international liaison or translator, which may have been unattainable otherwise. Mastering more than one language not only signifies an individual's ability to engage in varied linguistic exchanges but also demonstrates a commitment to personal development and an understanding of the evolving demands of the global marketplace.

Employees with multilingual capabilities are often perceived as valuable assets who can seamlessly interact with diverse markets, making them prime candidates for promotions and leadership positions.

Furthermore, as companies increasingly value global collaboration, being able to negotiate and network in a different culture and other languages can lead to being entrusted with more strategic projects and overseas postings. These opportunities broaden an individual's experience of the global economy and exposure to learning a second or third language, preparing them for a variety of influential roles within the ever-expanding global business arena.

Cognitive benefits of language learning

The process of acquiring and learning a new language thus does much more than merely expand an individual’s ability to communicate in only one language; it also provides significant cognitive enhancements.

As individuals learn and use a second language, they engage in mental exercises that strengthen their brain and the new language's neural pathways, leading to better memory retention and recall of the new language.

This cognitive exercise extends beyond language acquisition, enhancing the brain's ability to handle complex situations and solve problems more efficiently. Bilingual or multilingual individuals often demonstrate enhanced proficiency in recognizing essential components of complex problem-solving challenges and crafting innovative solutions. This ability stems from their adeptness and other skills acquired through language diversity.

The practice of switching between languages enhances multitasking abilities, making language learners more effective in navigating tasks that require an attention span juggling multiple priorities. These cognitive side benefits of learning can have profound implications, contributing to an individual's mental agility and resilience in both personal and professional contexts. You can read more in our post 'Being bilingual can help keep your brain in good condition'.

Get in touch to enquire about our workplace solutions

A business man smiling to another and shaking hands

The strategic benefits of language training for businesses

Expanding global reach

Embracing language training equips businesses with the crucial ability to communicate with a more diverse customer base and understand the cultural contexts of different markets.Multilingual teams can transcend language barriers, allowing a business to effectively market and sell its products, solutions and services to bilingual people worldwide.

In an age where the success of a business can hinge on customer experience, the ability to engage with customers in multiple languages, whether it be two languages or one language in addition to their native tongue, can provide a substantial advantage. This sets companies apart, cultivating loyalty and trust among their clientele.

Moreover, a workforce fluent in multiple languages can gather and analyze market insights more effectively, leading to better-informed and more strategic business decisions that identify multiple solutions that cater to the varied needs of a global audience.

With this competitive advantage, companies are in a prime position to broaden their operations into new markets, tap into emerging sectors and even acquire proficiency in a new language before their monolingual competitors can. This solidifies their status as industry leaders on the international stage, showcasing their expertise and adaptability.

Enhanced interpersonal connections

Proficiency in multiple languages also goes beyond transactional interactions; it serves as a bridge to fostering stronger, more personal relationships with international clients and partners.When business representatives engage in conversations using a client's native language, it showcases respect and a sincere interest in their culture. It is a flattering and endearing gesture that demonstrates an understanding of the language and appreciation for the client's background.

This level of personal engagement can make clients feel valued and understood, which is fundamental to building trust and loyalty. Furthermore, language skills can help to decode cultural references and nuances that may otherwise lead to misunderstandings. By appreciating and acknowledging these subtleties, businesses can communicate more effectively, establish common ground and forge long-lasting relationships that are based on mutual respect and cultural insight.

These strong relationships are vital in securing repeat business and can be instrumental in gaining referrals from other countries and expanding networks within the international market.

Increased employee engagement and satisfaction

Providing language training can greatly enhance employee engagement and satisfaction. It demonstrates to the workforce that their employer values their personal growth, thereby boosting their sense of worth within the company. Employees are likely to become more invested in their work, knowing they are supported in acquiring new, valuable skills that aid in their professional and personal growth, including the mastery of a second language.

The interactive nature of language classes often provides a refreshing break from routine tasks, revitalizing employees and sparking collaborative and social interactions among peers. This shared language learning experience can foster a sense of camaraderie and team cohesion as employees are united in their goal to master the benefits of learning a new language skill.As they progress in their language competencies, the resultant feeling of self-awareness and achievement contributes to greater job satisfaction and a more dynamic, engaged workplace culture. Read more in our post 'Boosting employee retention: Benefits of language learning in the workplace'

Enhanced diversity and inclusion

One of the most profound impacts of language training in the workplace is its support for diversity and inclusion initiatives.Having a multilingual staff reflects a company's commitment to embracing and valuing a multitude of cultural perspectives and experiences, as well as the importance of having employees fluent in a second language.

It creates an environment where employees from varying linguistic backgrounds feel represented and more comfortable expressing themselves in their native tongues. Language training helps dismantle language barriers that may hinder full participation or advancement for non-native speakers, promoting equitable career opportunities both for contribution and career progression.

Moreover, it sensitizes employees to the intricacies and benefits of learning how language improves and helps in cross-cultural communication, thereby creating a more inclusive atmosphere where differences are celebrated and seen as a source of strength.

This cultural competence enriches the work environment and equips the company to navigate and succeed in an increasingly diverse global market.

Conclusion

In conclusion, language training emerges as a cornerstone for cultivating a versatile and proficient workforce capable of navigating the complexities of the global market with ease and confidence. It is an investment that yields significant returns in terms of employee development, company reputation and market competitiveness.

By prioritizing and integrating language learning into their strategic planning, businesses enrich their employees' skill sets and demonstrate a commitment to embracing diversity and fostering inclusive growth. As companies look to the future, those who embrace the power of linguistic diversity will find themselves at the forefront of innovation and international collaboration, well-equipped to face the challenges of a rapidly evolving business landscape.

One great language instruction solution to consider is Mondly by app. With its innovative language learning platform, Mondly empowers employees to learn languages efficiently and effectively. Don't miss out on the opportunity to enhance your team's language skills and drive success in today's globalized world.

You can read more about language learning in the workplace with our posts 'The value of language skills in the workplace', 'Empowering employee success: establishing a learning culture' and 'The ultimate HR Guide to corporate language training'.

At app we offer a range of language learning solutions for the workplace, here you can find out more about how we can help support language learning programs for your business:

Explore more about our corporate language learning

Frequently asked questions

Training employees in more than one language positions a company as an advocate for professional development, signaling to employees that their growth is valued. This investment in their skills leads to heightened job satisfaction and loyalty, directly contributing to greater employee retention rates.

A multilingual workforce, capable of communicating in multiple languages, can connect with a broader customer base, adapt to diverse markets, and gain a deeper understanding of cultural contexts. This enables them to provide a nuanced service experience that sets a company apart from its competitors, showing that relying on only one language is not enough.

Businesses may observe measurable outcomes such as an increase in international sales, improved client satisfaction and retention, and growth in employee productivity and engagement. Additionally, a reduction in miscommunication errors and a consolidated company image as a global influencer are also significant benefits.

Language training showcases a company's dedication to embracing cultural diversity, fostering effective communication and collaboration within a diverse workforce. It promotes the creation of an inclusive environment where employees from all backgrounds can actively participate and express themselves, reflecting the company's commitment to equitable opportunities and celebrating their own culture.

Absolutely. Language training can act as a team-building activity, fostering camaraderie and enhancing collaboration as employees engage in collective learning. It also encourages cross-cultural understanding, helping to break down barriers and enabling team members to work more harmoniously together.

More blogs from app

  • two colleagues working outdoors talking to eachother over a laptop and paperwork

    The role of English proficiency in a global organization

    By Samantha Ball
    Reading time: 4 minutes

    To compete in the modern business space, many organizations are shifting to a more global way of working.

    The COVID-19 pandemic accelerated digital transformation and globalization across industries but, as many businesses look now to sustaining future growth, the question is: what powers a successful, global organization?

    Why English proficiency is key to unlocking international success

    According to app’s 2022 Power Skills Survey, one of the biggest factors in effective workplace globalization is the use of English as a common language. The report states “Adopting a common language and ensuring that the entire workforce can access it has become more important than ever before.”

    It points to statistics from rising economies in Southeast Asia, showcasing the strength of English use and their respective booming industries:

    • In Indonesia, Southeast Asia’s largest economy in terms of GDP, the service sector employs nearly half of the country’s local workforce.
    • In Thailand, nearly 60% of the country’s GDP is generated by tourism and export-oriented production. Vietnam, one of APAC’s fastest-growing markets and a rising manufacturing powerhouse, counts the US among its top trading partners.
    • The Philippines’ business process outsourcing (BPO) sector, a key pillar of the country’s economy, employs 1.3 million people.

    The power of effective communication

    app’s 2022 Power Skills Survey is a drop in the ocean of reports hailing effective communication as one of the top factors to both personal and business success. Good communicators have been linked to higher performance in school, at work and in their personal lives. It is no surprise then that good communicators are highly sought after by talent recruiters.

    With many businesses moving to hiring outside of traditional location boundaries, more languages are inevitable in the workplace. So, can good communication transcend language barriers?

    As the statistics gathered by the Power Skills Survey show, there is evidence that sharing one common language, and therefore enabling more effective communication, can improve business opportunities, workforce growth and ultimately the economy. In the survey report, Norlida Azmi, Group Chief People Officer at Axiata, said:

    “Communication is a critical skill that sets the foundation for not only leadership competencies, such as people management and coalition building, but also for wider and effective stakeholder management in the ecosystem – communicating with our shareholders, customers and the communities that we operate in.”

    English: the official language of business

    While communication for globalization can look different for different markets, the English language is recognized as the prevailing choice for multinational companies. The Harvard Business Review says:

    “The need to tightly coordinate tasks and work with customers and partners worldwide has accelerated the move toward English as the official language of business.”

    So, with businesses now fighting to grow in a global marketplace, unlocking the power of the English language is crucial to success.

    Assessing English proficiency within your organization

    The survey shows that many organizations have work to do in this area, even if they view strong English proficiency as extremely important to their roles. It details the current state of assessing candidates’ English language proficiency and the percentage of organizations that have strategies in place to upskill their employees English proficiency. Both leave room for improvement.

    According to the survey, the number one way talent acquisition managers test English language skills is at the interview (58%), although 37% aren't measuring English language skills at all. This can be problematic later down the line, as not all four language skills (reading, writing, speaking and listening) will be accurately represented in an interview.

    Meanwhile, 27% of businesses use computer-based tests and 14% use paper-based tests to assess English language proficiency. By getting standardized test results, talent managers can more accurately assess if candidates’ English proficiency is suitable for the role, making for more confident and successful hires.

    Strategies for English upskilling

    Talent managers can also pass on these insights to learning and development managers to help them implement effective English language upskilling programs. While this investment can empower employees to perform better in their new role, it may also improve employee retention and even lead to succession and impact business growth.

    Whether organizations choose to hire new talent with higher levels of English proficiency or invest in learning and development programs to build their employees’ language skills, there are tools available to help.

    app Language Solutions for Work enables talent and learning and development managers to fast-track and simplify their recruitment and training processes, giving you total confidence that your candidates and employees have the English language skills to drive your business forward. Find the best language assessment and learning solutions for your organization here.

    Drive your business forward with language training

    If you liked this blog post and want to learn more, download our PDF report here.

    Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

  • A teacher stood at the front of a class with a book, pointing at a student. Students are sat at desks with their hands raised.

    Assessing and tracking your students' language learning

    By app Languages

    Reading time: 4 minutes

    As a language teacher, your goal is not just to impart knowledge but to guide your students on a transformative journey toward fluency. Assessing and tracking learning progress is a dynamic process that empowers both educators and learners, rather than being just a routine task.

    In today's language learning blog post, we will explore the significance of assessment in language teaching and provide valuable insights on how to track and assess your students' linguistic development.

    The benefits

    Informed instruction

    Regular assessments enable teachers to tailor instruction to meet individual student needs. Identifying strengths and weaknesses helps educators adapt teaching methods, promoting a more personalized and effective learning experience.

    Motivational tool

    Assessment results can be very useful in motivating students. Even small progress should be acknowledged as it can boost their confidence and encourage a positive attitude towards learning. It is important to share success stories, celebrate achievements and foster a culture of continuous improvement within your language classroom.

    Feedback for growth

    Assessment feedback can help students improve their skills by giving them a clear idea of their strengths and weaknesses. Teachers can use this feedback to encourage students to take responsibility for their learning journey and foster a growth mindset that is resilient even in the face of linguistic difficulties.

    Tracking and assessment methods

    Diverse assessment methods

    Embrace a variety of assessment methods to capture the multifaceted nature of language learning. Beyond traditional exams, integrate speaking assessments, project-based evaluations and collaborative activities. This diversity ensures a comprehensive understanding of your students' language proficiency.

    Example: Consider assigning projects that involve researching, creating presentations and demonstrating creative expression (like plays or videos) in the target language. Assessing various aspects such as language skills, creativity and critical thinking. Design projects around your class's interests and motivations.

    Formative assessments

    Integrate formative assessments into your teaching strategy. These ongoing evaluations, such as quizzes, class discussions and short writing assignments, provide real-time feedback. For instance, if you notice that your students are struggling with a particular concept, you can use formative assessments to evaluate the effectiveness of your teaching approach and make necessary adjustments.

    Example: Conduct regular quizzes, polls or short assessments during class to evaluate students' understanding. Use quick checks to gauge student understanding to adjust teaching methods accordingly. This will help you tailor your teaching methods in real time to ensure effective lesson delivery.

    Portfolio assessment

    Encourage students to maintain language portfolios. These portfolios can include samples of their written work, recorded conversations and reflections on their language learning journey. Portfolio assessments offer a holistic view of progress and provide students with a tangible record of their achievements.

    Example: Conduct periodic portfolio reviews to discuss progress and set goals. Encourage frequent reflection to show learners how far they've come.

    Self-assessment

    Empower students to self-assess. Encourage reflection on their language skills, setting goals and evaluating their own progress. Self-assessment also fosters a sense of responsibility and independence in the learning process. When students take ownership of their progress, they become more invested in their education and are more likely to achieve their goals.

    Example: Provide your language students self-assessment checklists or rubrics for them to evaluate their proficiency and set personal goals.

    Technology integration

    Use language learning platforms' analytics and progress reports for data-driven decision-making. It's great to help save time and provide reliable and up-to-date reports.

    Example: Using online platforms for assignments, quizzes and collaborative projects with built-in tracking features. Our learning platforms, app English Connect (PEC)and MyEnglishLab (MEL), can help you keep track of your students' progress.

    Cultural projects

    Cultural projects are a great way to engage students in the broader context of the language they are learning. These projects could involve researching cultural practices, traditions or historical events related to the language.

    Students learn how to navigate cultural nuances, understand diverse perspectives and effectively communicate in different cultural contexts by participating in cultural projects. Such projects help students form a personal connection with the language and bridge the gap between theory and real-world application, making language learning more meaningful.

    Example: Assign projects that explore certain cultural aspects of the target language, encouraging a deeper understanding of context. These can be evaluated on how well it's presented, its clarity, and how factually accurate it is.

    Peer reviews

    Peer review is a valuable practice that promotes a sense of community within the language learning classroom. It involves students working together and offering constructive feedback to each other, which leads to the development of their language skills. It creates a collaborative learning environment where students actively participate in the improvement of their peers, learning from one another's strengths and weaknesses.

    Students often put more effort into assignments when they know peers will review their work. This increased accountability can lead to higher-quality work and a greater commitment to language learning.

    Example: Implement peer review sessions where students provide feedback on each other's written or spoken assignments. Encourage constructive criticism to enhance collaboration and learning. To accommodate shy students, this process can be anonymous.

    Assessing and tracking language learning progress is integral to effective language teaching, requiring continuous interaction between educators and students.

    By utilizing diverse assessment methods and fostering a culture of constant improvement, language teachers play a vital role in guiding their students toward linguistic fluency. Helping language students celebrate their successes and overcome challenges helps them to be not only proficient speakers but also lifelong language enthusiasts.

    Are you an English teacher preparing for assessments? Check out our postMotivating your students through assessment.

    As well as our learning platforms, PECand MEL, we offer various English assessments and courses to help track your learner's progress and to certify their English level, so make sure to explore our range to find the best solution for your students.

  • Students working together laughing with a laptop in front of them

    Improve student vocabulary and memory with these classroom activities

    By Vaughan Jones

    Reading time: 6.5 minutes

    Vaughan Jones has more than 30 years of experience as an EFL Teacher, Trainer and Author. He’s lived and worked in France, Japan and Spain, and has worked to produce a number of coursebooks, including Focus, an English language learning series for upper-secondary students.

    In this post he explores some tips and techniques for language teachers to help students improve their ability to remember vocabulary.