Improve your English without saying a word

A Young woman smiling and gesturing at her friend

Communicating in English goes far beyond simply learning English vocabulary. In fact, there are many non-verbal strategies you can leverage to appear more confident as you improve your English. Below you’ll find three of the most important aspects of non-verbal communication to work on:

Make eye contact when you speak in English

When you’re talking to someone, it’s best to look them in the eye as much as possible. This shows that you are engaged in the conversation and listening intently when not speaking. Especially in loud environments, you may find your eyes drawn to someone’s lips as they talk. While it may help you better understand what they’re saying in a noisy place, like a restaurant, aim to maintain eye contact as much as you can (but do remember to take a quick break away once in a while so as to not stare too intently).

Be mindful of body language

What you’re doing with your hands and the facial expressions you make can say a lot—sometimes more than words! Not only should you be aware of the body language of who you’re talking with, but you also need to know what your body language is saying about you. Different cultures see hand gestures differently so it's good to be mindful of what gestures you make with your hands. If you want to appear open and friendly you may want to keep your arms open and avoid closed body language like crossing your arms.

If someone is leaning away from you slightly, this may indicate they aren’t interested in the topic you’re speaking about. They may lean in closer if more interested in what you're talking about. If they smile a lot, this may mean they agree with you.

Prepare yourself for English conversations you may have

If you are planning to practice talking in English, it’s OK to prepare yourself for the conversation. Create a script for yourself to speak from that allows you to practice difficult terms and phrases. Not only will this give you real-time experience bettering your skills, but it will allow you to speak English with confidence.

Either in work situations or casual conversations, there’s more than just English words being exchanged so remember to dedicate your full attention. It’s an excellent opportunity to practice and improve your English skills and you’re likely to learn more than just studying on your own.

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  • A group of business people chatting over some papers sat at a table in a office

    The ultimate guide to language assessment in business

    By Samantha Ball
    Reading time: 7 minutes

    Effective international communication is crucial in the world of global commerce. In today's borderless marketplace, companies need to be linguistically flexible to be successful. For HR managers and business practitioners, comprehensive language evaluations are not just an add-on but a vital duty that can enhance your organization's success in the international market.

    This guide will take you through the crucial role of language assessment in business. It will discuss why language assessment is important, how to effectively implement it, its benefits for students and business professionals, and the current tools and technologies available. By the end, you will have the knowledge to identify the significance of language assessment in your business and make informed decisions that reflect the essential role of linguistic ability in the modern global economy.

    Why language assessment matters

    Enhancing communication effectiveness

    Effective communication is the lifeblood of any successful business. When diverse teams come together, be it in an office, on a shop floor, or at a virtual meeting, the ability to exchange information clearly and concisely can mean the difference between streamlined operations and costly misunderstandings. Language assessment ensures that employees possess the necessary language skills needed to communicate across teams and with clients worldwide.

    Global market competitiveness

    Accessing international markets hinges largely on the language capabilities of your workforce. Assessing language skills not only amplifies your organization's ability to engage with prospective clients and partners but also ensures that the customer experience is seamlessly delivered, regardless of the customer's primary language.

    Talent acquisition and retention

    Proper language assessments play a pivotal role in the recruitment process. They aid in identifying candidates with the language proficiencies required for specific roles, such as those involving international correspondence or multilingual customer support. By enabling a streamlined and objective measurement of language ability, your business can attract and retain talent, securing a competitive edge in a multilingual talent pool.

    Types of language assessments

    Proficiency tests

    Proficiency tests are the benchmarks for evaluating a person’s overall language capability. This category includes tests that cover all language skills, such as reading, writing, listening and speaking, like the Versant tests offered by ÃÛÌÒapp. These tests provide a comprehensive analysis that helps gauge an individual's ability to function effectively in a language, both in academic settings, the workplace and everyday contexts.

    Interviews

    Conversational skills and the application and comprehension of language in real-world scenarios play a significant role in many job roles. Structured interviews that focus on language are a vital component of the language assessment suite. These interviews typically evaluate oral and sometimes written language skills, providing context-specific insight into how these skills might translate in a professional setting.

    Role-playing scenarios

    Simulations that mimic workplace interactions provide an immersive method of assessing language skills beyond language proficiency tests. Candidates engage in practical scenarios that mirror the challenges and dynamics of a business environment, which is particularly valuable for assessing their ability to manage real-time communication under pressure.

    Implementing language assessment

    Best practices for HR managers

    When starting your language assessment program, begin with a thorough needs analysis. This involves identifying which roles require language proficiency, to what level and in which languages. Then, select or develop an assessment that aligns with these requirements. It's also important to provide clear instructions and support for candidates, ensuring that the assessment process is transparent and equitable.

    Training and development strategies

    Personalized learning plans can be a game-changer for employees who require language improvements. Identify the areas for development, set achievable goals, and incorporate regular assessments to measure progress. This approach ensures that training is targeted and effective, helping employees advance their language skills in a way that's both strategic and supportive.

    Benefits for business professionals

    Career advancement opportunities

    Proficient multilingualism can open doors to international career opportunities and is a key differentiator in many sectors. A dedication to mastering a foreign language can lead to personal and professional growth, including access to leadership positions and broader responsibilities.

    Cross-cultural competence

    Language proficiency is closely tied to cross-cultural understanding and competence. Business professionals who possess these abilities can traverse cultural boundaries with sensitivity and insight, essential for global leadership and successful collaborations in multicultural teams.

    Enhanced collaboration

    Clear and expressive communication fosters an environment of trust and collaboration. By investing in the linguistic abilities and listening skills of your teams, you're not only improving the performance of individual employees but also elevating the collective capacity for innovation and problem-solving within your organization.