Salem State University is one of the largest and most diverse public teaching universities in Massachusetts. In total, it has about 8,700 students enrolled, 37% of whom are people of color. It also educates 221 international students from 59 different countries – with China, Albania, Brazil, Morocco, Nigeria and Japan among the most represented countries on campus.
The university runs an intensive English language program. Most students who enrol come from China, Brazil, Albania, Vietnam, and Japan. The program also has a number of part-time English language learners from the local community.
In 2016, Associate Director Shawn Wolfe and teachers at the American Language and Culture Institute did a review and found that areas for growth included establishing a universal documentation for identifying learner needs, goals and progress.
“The biggest challenge was that we needed to have a better way of placing students,” Wolfe says. “We also needed to have a way to have our curriculum, our assessment and our student learning outcomes unified.”
The team lacked programmatic data related to learning gains and outcomes. Additionally, they realized that assessments could be used to inform students about entry requirements at the university and other programs. And that’s where the Global Scale of English (GSE) came in, as a tool which enabled the staff at the American Language and Culture Institute to personalize and diversity their English teaching program to meet learner needs.
David Silva PhD, the Provost and Academic Vice President, highlights the need for this type of personalization when it comes to education.
“We have to be prepared for an increasing variety of learners and learning contexts. This means we have to make our learning contexts real,” he says. “We have to think about application, and we have to think about how learners will take what they learn and apply it, both in terms of so-called book smarts, but also in terms of soft skills, because they’re so important.”
Silva makes the point that, as the world gets smaller and technology becomes a bigger part of our lives, we can be anywhere at any time, working with anyone from across the globe. “We need to be prepared,” he says, “for those cultural and linguistic differences that we’re going to face in our day-to-day jobs.”
So how does the curriculum at the American Language and Culture Institute help prepare students for the world of study and work?
At the Institute, the general review led to the realization that the program needed to be adaptive and flexible. This would provide a balance between general English and academic preparation and would also encompass English for specific purposes (ESP).
Wolfe says, “The GSE fit with what we were trying to do because it offers three different options; English for academic learners, English for professionals and English for adults, which is another area that we realized we needed to add to our evening program so that we can serve working adults that are English language learners in our community.”
The English language instructors at the Institute were also impressed with the capabilities of the GSE. Joni Hagigeorges, one of the instructors, found the GSE to be an excellent tool for tracking student progress.
“What I really like is that you can choose the skill – , listening, speaking – and you’re given the can-do statements, the learning objectives that each student will need to progress to the next level,” she said.
Wolfe also commented on the GSE Teacher Toolkit and the way that it supports assessment and planning, allowing instructors to get ideas for specific learning objectives for groups or individual students. “It’s enabled us to personalize learning, and it’s changed the way that our teachers are planning their lessons, as well as the way that they are assessing the students.”
The GSE has allowed the team at the Institute to become more responsive to changing student expectations. The alignment of placement and progress tests to the GSE has allowed instructors to have more input into the courses they are teaching.
Elizabeth Cullen, an English language instructor at the Institute, said, “The GSE helps us assess the strengths and weaknesses of various textbooks. It has helped us develop a unified curriculum, and a unified assessment mechanism.”
This unification means that the curriculum can easily be tweaked or redesigned quickly to meet the needs of the students. What’s more, as Elizabeth points out, the students benefit too. “The Global Scale of English provides students with a road map showing them where they are now, where they want to go and how they’re going to get there.”
In this time of global hyper-competition, the challenge for any language program is finding innovative ways to stand out from the crowd while staying true to your identity. At Salem State, the staff found that the GSE was the perfect tool for the modern, data-driven approach to education, inspiring constant inquiry, discussion and innovation. It offers students, instructors and administrators a truly global metric to set and measure goals, and go beyond the ordinary.
When you’re teaching English to young learners, you might find that there are a few students in your class who are struggling. But sometimes it can be hard to tell why. Is it because their language level is low? Or are they finding classroom work difficult because of a general cognitive difference, like dyslexia?
Taking English exams can be intimidating and challenging. Everyone has their own set of strengths and weaknesses, and it's common to make the same kinds of mistakes in an exam.
It’s possible to make use of this though, and improve your English from the mistakes you make. Today in our language learning blog, we discuss how we can use exam errors to perfect and improve your English.
Firstly, you want to establish what your weak and strong points are. Write these down somewhere each time and build up a record. It's essential to take note of the mistakes you make and try to see if there's a pattern.
Perhaps mistakes happen on:
These are only a few examples, but recognizing patterns or similarities can help you focus on areas that need improvement or extra attention.
Making mistakes in an exam can really impact a person's confidence, but if you can, look back and rationalize why that mistake was made. It can help your confidence in the future. Sometimes mistakes are made just because of a misinterpretation, perhaps a question wasn’t read correctly, and you realize you knew the answer after all.
Remember, the situation of being in an exam can be stressful and you may not think or respond in the way you normally would outside of the exam room, so don't be too hard on yourself.
Mistakes happen in the real world every day, and being able to look back at them and examine them critically is a valuable skill.
As we’ve already mentioned, everyone has their strengths and weaknesses. It can be a great idea to compare your mistakes with others; they may be making the same ones.
You can team up and try to tackle them together, or you may know someone whose strength is in your weak areas (and vice versa). It's helpful to team up and help each other. They might have some handy tips and techniques for you to try.
It's good to switch up techniques at times and your errors might be giving you some guidance on doing so. If you tend to make errors with your spoken English, consider study techniques that work on that – like using recall or incorporating music to strengthen your speech.
Perhaps memory is an issue, so using tools like flashcards can help you. Some techniques focus on and help improve some areas more than others, so there isn’t one solution for all. Make sure to experiment and see what works for you.
Perhaps an obvious one, but just repeating and practicing the questions/tasks you’ve gotten wrong in the exam is a good approach. By doing it over and over again, with some persistence, it ends up being retained in your long-term memory.
You may want to study variations of the questions you struggle with, as exams tend to alter their questions and you don’t want to be thrown off in an exam if they reword/change the question slightly.
The next time you review your exam results, remember these steps, look for patterns, examine your thought process and don’t be afraid to ask others for help. With enough practice, those errors should be things of the past.
In the era of the Great Resignation, there are lots of factors that influence whether or not someone chooses to stay with their company or decides to accept a job offer from a new employer.
Whilst fair pay remains a constant in this, feeling included, valued, and cared about by colleagues plays a significant role in the decision on whether to stay or go.
