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  • A girl sat at a desk with a laptop and notepad studying and taking notes
    • Technology and the future

    AI scoring vs human scoring for language tests: What's the difference?

    By Charlotte Guest
    Reading time: 6 minutes

    When entering the world of language proficiency tests, test takers are often faced with a dilemma: Should they opt for tests scored by humans or those assessed by artificial intelligence (AI)? The choice might seem trivial at first, but understanding the differences between AI scoring and human language test scoring can significantly impact preparation strategy and, ultimately, determine test outcomes.

    The human touch in language proficiency testing and scoring

    Historically, language tests have been scored by human assessors. This method leverages the nuanced understanding that humans have of language, including idiomatic expressions, cultural references, and the subtleties of tone and even writing style, akin to the capabilities of the human brain. Human scorers can appreciate the creative and original use of language, potentially rewarding test takers for flair and originality in their answers. Scorers are particularly effective at evaluating progress or achievement tests, which are designed to assess a student's language knowledge and progress after completing a particular chapter, unit, or at the end of a course, reflecting how well the language tester is performing in their language learning studies.

    One significant difference between human and AI scoring is how they handle context. Human scorers can understand the significance and implications of a particular word or phrase in a given context, while AI algorithms rely on predetermined rules and datasets.

    The adaptability and learning capabilities of human brains contribute significantly to the effectiveness of scoring in language tests, mirroring how these brains adjust and learn from new information.

    Advantages:

    • Nuanced understanding: Human scorers are adept at interpreting the complexities and nuances of language that AI might miss.
    • Contextual flexibility: Humans can consider context beyond the written or spoken word, understanding cultural and situational implications.

    Disadvantages:

    • Subjectivity and inconsistency: Despite rigorous training, human-based scoring can introduce a level of subjectivity and variability, potentially affecting the fairness and reliability of scores.
    • Time and resource intensive: Human-based scoring is labor-intensive and time-consuming, often resulting in longer waiting times for results.
    • Human bias: Assessors, despite being highly trained and experienced, bring their own perspectives, preferences and preconceptions into the grading process. This can lead to variability in scoring, where two equally competent test takers might receive different scores based on the scorer's subjective judgment.

    The rise of AI in language test scoring

    With advancements in technology, AI-based scoring systems have started to play a significant role in language assessment. These systems utilize algorithms and natural language processing (NLP) techniques to evaluate test responses. AI scoring promises objectivity and efficiency, offering a standardized way to assess language and proficiency level.

    Advantages:

    • Consistency: AI scoring systems provide a consistent scoring method, applying the same criteria across all test takers, thereby reducing the potential for bias.
    • Speed: AI can process and score tests much faster than human scorers can, leading to quicker results turnaround.
    • Great for more nervous testers: Not everyone likes having to take a test in front of a person, so AI removes that extra stress.

    Disadvantages:

    • Lack of nuance recognition: AI may not fully understand subtle nuances, creativity, or complex structures in language the way a human scorer can.
    • Dependence on data: The effectiveness of AI scoring is heavily reliant on the data it has been trained on, which can limit its ability to interpret less common responses accurately.

    Making the choice

    When deciding between tests scored by humans or AI, consider the following factors:

    • Your strengths: If you have a creative flair and excel at expressing original thoughts, human-scored tests might appreciate your unique approach more. Conversely, if you excel in structured language use and clear, concise expression, AI-scored tests could work to your advantage.
    • Your goals: Consider why you're taking the test. Some organizations might prefer one scoring method over the other, so it's worth investigating their preferences.
    • Preparation time: If you're on a tight schedule, the quicker turnaround time of AI-scored tests might be beneficial.

    Ultimately, both scoring methods aim to measure and assess language proficiency accurately. The key is understanding how each approach aligns with your personal strengths and goals.

    The bias factor in language testing

    An often-discussed concern in both AI and human language test scoring is the issue of bias. With AI scoring, biases can be ingrained in the algorithms due to the data they are trained on, but if the system is well designed, bias can be removed and provide fairer scoring.

    Conversely speaking, human scorers, despite their best efforts to remain objective, bring their own subconscious biases to the evaluation process. These biases might be related to a test taker's accent, dialect, or even the content of their responses, which could subtly influence the scorer's perceptions and judgments. Efforts are continually made to mitigate these biases in both approaches to ensure a fair and equitable assessment for all test takers.

    Preparing for success in foreign language proficiency tests

    Regardless of the scoring method, thorough preparation remains, of course, crucial. Familiarize yourself with the test format, practice under timed conditions, and seek feedback on your performance, whether from teachers, peers, or through self-assessment tools.

    The distinctions between AI scoring and human in language tests continue to blur, with many exams now incorporating a mix of both to have students leverage their respective strengths. Understanding and interpreting written language is essential in preparing for language proficiency tests, especially for reading tests. By understanding these differences, test takers can better prepare for their exams, setting themselves up for the best possible outcome.

    Will AI replace human-marked tests?

    The question of whether AI will replace markers in language tests is complex and multifaceted. On one hand, the efficiency, consistency and scalability of AI scoring systems present a compelling case for their increased utilization. These systems can process vast numbers of tests in a fraction of the time it takes markers, providing quick feedback that is invaluable in educational settings. On the other hand, the nuanced understanding, contextual knowledge, flexibility, and ability to appreciate the subtleties of language that human markers bring to the table are qualities that AI has yet to fully replicate.

    Both AI and human-based scoring aim to accurately assess language proficiency levels, such as those defined by the Common European Framework of Reference for Languages or the Global Scale of English, where a level like C2 or 85-90 indicates that a student can understand virtually everything, master the foreign language perfectly, and potentially have superior knowledge compared to a native speaker.

    The integration of AI in language testing is less about replacement and more about complementing and enhancing the existing processes. AI can handle the objective, clear-cut aspects of language testing, freeing markers to focus on the more subjective, nuanced responses that require a human touch. This hybrid approach could lead to a more robust, efficient and fair assessment system, leveraging the strengths of both humans and AI.

    Future developments in AI technology and machine learning may narrow the gap between AI and human grading capabilities. However, the ethical considerations, such as ensuring fairness and addressing bias, along with the desire to maintain a human element in education, suggest that a balanced approach will persist. In conclusion, while AI will increasingly play a significant role in language testing, it is unlikely to completely replace markers. Instead, the future lies in finding the optimal synergy between technological advancements and human judgment to enhance the fairness, accuracy and efficiency of language proficiency assessments.

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  • Woman standing outside with a coffee and headphones
    • Inclusivity and wellbeing

    Using language learning as a form of self-care for wellbeing

    By Charlotte Guest
    Reading time: 6.5 minutes

    In today’s fast-paced world, finding time for self-care is more important than ever. Among a range of traditional self-care practices, learning a language emerges as an unexpected but incredibly rewarding approach. Learning a foreign language is a key aspect of personal development and can help your mental health, offering benefits like improved career opportunities, enhanced creativity, and the ability to connect with people from diverse cultures.

  • Friends walking outdoors chatting to eachother
    • Linguistics and culture

    Understanding dialects in the English language

    By Charlotte Guest
    Reading time: 7 minutes

    Language reflects the diversity of human culture and society. Among its most fascinating parts are dialects, regional or social varieties of a language distinguished by pronunciation, grammar and vocabulary. Dialects are the heartbeat of a language, pulsing with the rich stories, traditions and identities of those who speak them.

    Understanding a language and dialect, and its significance, can enrich the learning experience for language learners, offering a deeper appreciation of a language and its speakers. Dialects are not just variations within a language; they are often considered separate entities, each with its own rich history and cultural significance, highlighting the complexity and diversity of linguistic expression.

    What exactly is a regional dialect?

    At its core, a dialect is a variation of a language spoken by a particular group of people. However, the distinction between dialects and a different language can often be subjective. These variations can occur due to geographical, social class, ethnic, or historical reasons. While all speakers of a language share the same basic grammar rules and vocabulary, those speaking different dialects might use unique words and slang or have distinct pronunciations, highlighting the lack of an objective difference between dialects and languages.

    For instance, British and American English are two dialects of the English language that are mutually intelligible, meaning speakers of either dialect can understand, and be understood, by the other. They share the same foundational grammar and most of the core vocabulary but differ in pronunciation, spelling, and some aspects of vocabulary and idioms. Similarly, within Britain or the United States, there are numerous regional dialects (e.g., Yorkshire English, Southern American English) that further showcase the diversity within a single language. Some of these dialects are considered by their speakers to be distinct languages, emphasizing the complex nature of linguistic identity and classification.

    What is an example of a dialect?

    An example of dialect variation can be seen in the Italian language, which boasts a wide range of regional dialects, showcasing linguistic diversity with multiple dialects spoken across Italy.

    For example, the Tuscan dialect has historically been recognized as the basis for standard Italian, largely due to its use in influential literature. However, other dialects from regions like Sicily or Lombardy vary significantly from Tuscan Italian in terms of pronunciation, vocabulary and syntax, reflecting the diverse cultural landscapes and histories of Italy’s regions.

    Another example of this variation of dialect within a single language is found in the United Kingdom. For instance, the Cockney dialect, originating from London’s East End, is renowned for its rhyming slang and distinct vowel sounds, serving as a prime example of spoken dialects that emphasize the importance of oral tradition. Contrastingly, the Geordie dialect, native to Newcastle and the surrounding areas, boasts an entirely different set of vocabulary, pronunciation patterns, and even grammatical structures, further highlighting the diverse range of spoken dialects within the standard English language.

    What is the difference between a dialect and an accent?

    The distinction between a dialect and an accent is subtle yet significant. An accent relates solely to differences in pronunciation - the distinct manner in which people say words, often influenced by unique speech patterns that can vary significantly across different languages and regions.

    In contrast, a dialect encompasses not only pronunciation and accent but also includes specific grammar and vocabulary. Accents can be a component of a dialect, but dialects offer a broader spectrum of linguistic variety, including lexical and grammatical differences.

    For instance, someone might speak English with a Scottish accent but use the same grammatical structures and vocabulary as an English speaker from London; however, Scots, a variety spoken in Scotland, is considered a dialect (or even a separate, distinct language, by some) because it possesses unique grammar, vocabulary and pronunciation.

    Why are different dialects important?

    Dialects are more than just linguistic variations; they are windows into communities' cultural and social fabric. They carry with them histories, traditions and the identity of their speakers. Some dialects are even considered 'distinct languages' by their speakers, highlighting the deep cultural significance of these linguistic forms. Learning about dialects, including regional dialects, can thus offer insights into:

    • Cultural contexts: Understanding the dialects of a language, especially regional dialects, can provide language learners with a richer cultural understanding and a more nuanced perspective of the language’s speakers. This exploration into regional dialects reveals the arbitrary distinction between 'standard' and 'nonstandard' dialects, which is often based on social, political, cultural, or historical considerations.
    • Social dynamics: Dialects can reflect social distinctions, historical migrations and contact with other languages, offering clues about social hierarchies, historical conflicts and integrations.
    • Language evolution: Studying dialects reveals how languages change over time, adapting to societies' needs, migrations and innovations.
  • Two friends sat outide smiling and looking at a phone
    • Just for fun

    English tongue twisters to test your English skills

    By Charlotte Guest
    Reading time: 6 minutes

    “She sells seashells by the seashore” and "If a woodchuck could chuck wood" are classic tongue twisters and aren’t just whimsical phrases but one of many tools language learners use to polish their pronunciation and articulate troublesome English sounds. For students and enthusiasts alike, tongue twisters are not only entertaining but they also serve as an effective and fun way to test and improve your English skills.

    In this blog post, we’ll explore some challenging English tongue twisters perfect for language learners seeking to refine their pronunciation. Of course, the best way to use these tongue twisters is to say them out loud–so don’t just read them; try to repeat them and see how fast you can go without stumbling. Incorporating funny tongue twisters into your practice can make learning more enjoyable for kids and adults alike.

  • A teacher with children stood over a globe of the world, with children pointing to it
    • Teaching trends and techniques

    Using gamification in teaching: Engage, educate and excite

    By Charlotte Guest
    Reading time: 6 minutes

    In an era where student engagement can be as challenging as the teaching itself, educators are constantly seeking innovative ways to capture attention and enhance learning. Gamification has emerged as a dynamic solution, promising to turn education into a more engaging and enjoyable experience. But what does gamification really entail, and how can it be effectively implemented in teaching? Let’s have a look:

  • A group of students celebrating results
    • English for work and migration
    • English language testing

    Understanding your PTE test scores and university entry requirements

    By Charlotte Guest
    Reading time: 4 minutes

    So you've just received your PTE score and are looking at what to make of them and what universities you can apply to. Don't stress, we've got you covered.

    Whether you're an international student or already a professional looking to upskill, PTE is a crucial milestone on your academic and career journey.

    Understanding your PTE scores is vital for self-assessment and university admission requirements globally. Read on to find out how PTE academic scores impact university admissions when you're a test taker looking at studying abroad.

  • A woman holding a book to her face, reading in a bookstore with shelves of books behind her
    • Just for fun
    • Linguistics and culture

    Fantasy, the English language and Tolkien

    By Charlotte Guest
    Reading time: 6 minutes

    A large number of well-known writers have often created or coined words that are used in everyday English. When you think of authors, prominent figures like Shakespeare may come to mind. He enriched the English language with words like "amazement," "bedazzled," and "fashionable." Charles Dickens introduced "boredom," showcasing his talent for capturing profound human emotions and societal issues in a single word. Lewis Carroll added whimsical words to our lexicon, including "chortle," a delightful mix of 'chuckle' and 'snort.'

    But Tolkien is another one of those authors who has added to the English language's colorful dictionary. Tolkien did not just create worlds; he also enriched our language, adding a lexicon that elicits the smell of mead in crowded halls and the sight of smoky mountains veiled in mystery. Language enthusiasts and fantasy fans alike join us on this philological adventure as we uncover the words that J.R.R. Tolkien, the mastermind behind Middle-earth, either coined or brought into the limelight.

  • A teacher stood by two young students looking at a computer monitor
    • Language teaching
    • Technology and the future

    The potential of AI in English language teaching

    By Charlotte Guest
    Reading time: 6 minutes

    The integration of Artificial Intelligence systems (AI) into English language teaching represents a significant shift in educational methodologies. This emerging technology offers English teachers a myriad of opportunities to enhance their teaching strategies, making the learning process more engaging, personalized and effective. In this blog post, we will explore practical tips on how AI can aid English language teaching and empower both educators and learners.

    One noteworthy reference highlighting AI's impact on education is the report by the Organisation for Economic Co-operation and Development (OECD), ''. This comprehensive study outlines how AI technologies, assists administrative and assessment aspects of teaching but also revolutionizes the way students learn. AI tools are paving the way for a more adaptable and learner-centric approach in English language teaching by offering bespoke, adaptive learning pathways and instant feedback.

    How is AI currently being used in schools?

    Currently, schools are just beginning to harness the power of AI to enhance English language learning in several innovative ways. One notable application of educational technology is the use of intelligent tutoring systems, which provide students with personalized feedback and learning paths tailored to their individual needs and proficiency levels.

    Additionally, AI-driven language learning apps and platforms have become increasingly popular, offering interactive and immersive learning experiences through natural language processing and machine learning technologies.

    These platforms can simulate conversation practice, offer pronunciation correction, and even adapt the content in real-time to challenge students appropriately.

    Furthermore, AI is also being used for administrative tasks, such as grading and assessing students' work, allowing teachers more time to focus on curriculum development and one-on-one student interaction. This integration of AI into English language teaching is enhancing the efficiency of learning processes and actively contributing to a more engaging and dynamic educational environment.

    How AI can enhance English language teaching

    Personalization at scale

    AI systems can analyze individual student learning styles and preferences, allowing for personalized lesson plans that cater to the unique needs of every student. By customizing content, pacing and learning activities, AI ensures that students remain engaged and receive targeted support, significantly improving learning outcomes.

    Interactive learning experiences

    AI-powered applications, educational games and tools can create immersive and interactive language learning experiences. From chatbots that simulate conversation, to platforms that offer real-time feedback on pronunciation, these tools can help students to practice speaking and listening skills in a controlled and safe environment outside the traditional classroom setting.

    Autonomous learning support

    With the assistance of AI, students can self-study more effectively. AI tutoring systems can provide instant feedback on written work, ensuring learners can progress even when a teacher isn't immediately available to teach. These systems offer consistent, unbiased support, which is invaluable for building students' confidence.

    Enhanced assessment capabilities

    Assessment is a crucial part of the learning process. AI can take on the laborious task of grading and provide detailed insights into a student's performance. Teachers can then use this data to identify areas where students struggle and tailor future instruction to address these gaps.

    Expanding the creative horizons

    AI's applications extend into creative writing, offering students prompts and suggestions to overcome writer's block and develop storylines. This enhances creativity and motivation in students by providing them with a springboard for their writing skills.

    Improving your own material

    It is beneficial to utilize tools to refine your writing by adjusting tone, style, and paraphrasing. These tools are particularly useful for crafting model answers and providing feedback to students. You can also make that material more visually appealing with generated images.

    Utilizing ChatGPT in language teaching

    ChatGPT, an AI language model, can aid and save time on the way language lessons are conducted by creating a highly interactive and responsive environment for students. Teachers can harness this technology to simulate real-life conversations, enabling students to practice their language skills in a dynamic setting. Students can also be encouraged to use it to start first drafts and use their critical thinking.

    By inputting specific scenarios or topics, ChatGPT can generate dialogues that challenge and teach students how to use new vocabulary and grammar structures in context, bridging the gap between theoretical learning and practical application. Furthermore, its capacity to provide immediate feedback allows learners to correct their mistakes in real time, fostering a learning atmosphere that is both efficient and encouraging.

    The versatility of these kinds of AI chatbots means they can be tailored to suit learners at different proficiency levels, making them an invaluable tool for language teachers aiming to enhance engagement and facilitate deeper learning.

    Tips for teachers integrating AI in English lessons

    1. Start with a clear goal: define what you aim to achieve by incorporating AI into your lessons.
    2. Combine traditional and AI methods: use AI as a complement, not a substitute, for human interaction.
    3. Prioritize privacy and ethics: ensure any AI tools used are compliant with privacy laws and ethical standards.
    4. Stay updated: AI is a fast-evolving field. Attend professional development webinars and workshops to stay current.
    5. Foster a growth mindset: encourage students to view AI as a tool to aid their own effort and perseverance.
    6. Demystify technology: explain how AI works, alleviating any concerns or misapprehensions about its use.
    7. Experiment and iterate: not every AI application will suit your classroom – be prepared to try different tools and approaches.

    What about cheating and plagiarism with AI?

    The issue of cheating and plagiarism is a significant concern in our higher education institutions and is becoming more pronounced with the advent of AI technologies. However, AI itself can be a formidable ally in combating these challenges. AI-powered tools can analyze student submissions to detect plagiarism effectively, providing educators with robust mechanisms to ensure the integrity of academic work. Additionally, AI systems can be programmed to recognize students' unique writing styles, making it easier to identify discrepancies that suggest dishonesty.

    It's important for educators to discuss these topics openly with students, emphasizing the value of originality and the serious consequences of academic misconduct. By leveraging AI not just for educational enhancement but also as a means of maintaining academic standards, educators can foster a culture of honesty and integrity within the classroom.

    Learn more to boost your knowledge of AI

    Billie Jago’s Learn with Me Series

    Explore Billies' series of free videos and lesson plans for 101 on using AI in the classroom. These are for educators who want to get to grips with the basics of AI fast, with practical tips that can be applied immediately in the classroom.

    They will be released throughout August and September 2024.

    and check .

    Building confidence inAI skills for English language teaching webinar

    To fully unlock the potential of AI in the world of English language teaching, continuous learning is a must. We're excited to introduce an upcoming webinar series 'Building confidence inAI skills for English language teaching' that will guide English teachers through the nuances of AI.

    From the 23rd to 27th of September 2024, join us for a series of engaging webinars designed for English teachers.

    Benefit from insights shared by experts. Plus, earn a Credly by app badge for your participation in all of the sessions.

    Join us as we explore the frontiers of AI in education and discuss how to prepare for the evolving educational landscape. It's time to equip yourself with the knowledge and tools required to thrive in an AI-influenced educational environment.

  • Two women in a pottery room talking over a laptop
    • Business and employability
    • Language hints and tips

    Cutting through corporate English: Clearer alternatives to business jargon

    By Charlotte Guest
    Reading time: 4 minutes

    The corporate world can often feel like an echo chamber of confusing phrases. Terms like "blue-sky thinking" and "tiger teams" might dominate conversation in boardrooms and email chains, but what do they actually mean in practice and are they the best way to communicate?

    This blog post simplifies workplace English by offering straightforward business English alternatives to common corporate jargon. These replacements will resonate with fluent English language speakers and ease communication with non-fluent English speakers who are vital contributors to the workplace. Plus, a clearer form of communication can help foster inclusivity, improve understanding and ultimately enhance productivity.

    What is corporate jargon?

    Corporate jargon refers to the very specialized vocabulary and language used within the business world, often characterized by buzzwords, acronyms, jargon and phrases that are usually unknown to outsiders.

    Why should we avoid professional jargon?

    Jargon often acts as a barrier to clear communication, creating an environment where messages are misunderstood or misinterpreted. This misunderstanding can lead to inefficiencies, errors and frustrations among team members, particularly those who may not be fluent English speakers or are new to the corporate environment.

    Furthermore, overusing complex language can unintentionally exclude or push away parts of the workforce, undermining efforts to build an inclusive and collaborative team culture. In essence, simplifying language and avoiding unnecessary jargon can make available information more accessible to a wider audience and ensure that all team members have the necessary information to contribute effectively to their roles.

    For example, let's look at "think outside the box." It means to think in new ways, but it's said so much that it doesn't really grab attention anymore. A better way to say this might be "think creatively" or "come up with new ideas." Also, the word "synergize" really just means to work well together for better results. Saying "work together effectively" is much clearer and easier for everyone to understand, no matter if they're used to business terms or not. Using simple words helps everyone get the idea faster, making the workplace more welcoming and efficient.

    The difference between English jargon and slang

    Jargon functions as a shorthand among professionals, representing complex concepts among those in the know. Slang is less formal than jargon, often coming from cultural or societal trends and used more in casual conversations.

    An example of jargon vs slang

    An example of jargon and slang could be comparing "low-hanging fruit" to "no-brainer." "Low-hanging fruit" is a piece of jargon that refers to tasks, projects or targets that are easily achievable and do not require much effort.

    On the other hand, "no-brainer" is slang that implies something is an obvious or easy decision, often used in more informal settings. While both terms convey the idea of simplicity and ease, "low-hanging fruit" is more likely to be used in strategic meetings or project planning sessions, whereas "no-brainer" might be used in informal discussions or brainstorming sessions.

    Examples of jargon and their plain English alternatives

    Blue-sky thinking

    Avoid saying, "We need some blue-sky thinking." Instead, use,"Approach this problem with unlimited creativity."

    Helicopter view

    Avoid saying,"Give me a helicopter view of the situation." Instead, use,"Provide a broad overview of the situation."

    Get all your ducks in a row

    Avoid saying, "Before the busy season, get all your ducks in a row." Instead, use,"Ensure you're well-organized before the busy period begins."

    Thinking outside the box

    Avoid saying, "This client expects us to think outside the box." Instead, use,"The client expects unique and unconventional ideas from us."

    IGUs (Income Generating Units)

    Avoid saying,"Our goal is to increase our IGUs this quarter." Instead, use,"Our goal is to increase our student enrolments this quarter."

    Run it up the flagpole

    Avoid saying,"That's a great idea. Run it up the flagpole." Instead, use,"That's a great idea. Share it with the team for their input."

    Swim lanes

    Avoid saying, "To understand your tasks, refer to the swim lanes." Instead, use,"Refer to the job responsibility diagram to understand your tasks."

    Bleeding edge

    Avoid saying, "This new software is bleeding edge." Instead, use,"This new software represents the latest in research and technological innovation."

    Tiger team

    Avoid saying,"We'll need a tiger team to tackle this project." Instead, use,"We'll assemble a specialized task force for this project."

    While some professionals may use jargon to appear more knowledgeable, the truth is that simplicity is key. Clear and straightforward language not only levels the playing field for everyone but also cuts through possible misunderstandings.

    The case for plain business English

    In today's global business environment, where interactions occur across diverse linguistic backgrounds and languages, it's paramount to ensure that our words are as clear and simple as possible. By favoring plain English vocabulary over opaque jargon, we promote an inclusive and efficient workplace where every member, fluent or not, understands and contributes to their fullest potential.

    Continue to seek clarity in your communications. Remember that the true mark of expertise is not using complex language but making complex concepts understandable for everyone. Keep challenging yourself to simplify your language without diluting the meaning of your message. Remember, whether you're a seasoned professional or a new recruit, clear communication will always be your strongest asset.

    If you or your team are looking to improve their business English skills, check out our business English courses and blog posts for up-to-date tips.