Many English language learners are studying English with the aim of getting down to the nitty-gritty of the language they need for their profession. Whether the learner is an engineer, a lawyer, a nanny, a nurse, a police officer, a cook, or a salesperson, simply teaching general English or even English for specific purposes is not enough. We need to improve our learners’ skills for employability.
In his article Logic and Conversation, Paul Grice, a philosopher of language, proposes that every conversation is based on four maxims: quantity, quality, relation and manner. He believes that if these maxims combine successfully, then the best conversation will take place and the right message will be delivered to the right person at the right time.
The four maxims take on a deeper significance when it comes to the workplace, where things are often more formal and more urgent. Many human resources (HR) managers have spent hours fine-tuning workplace conversations simply because a job candidate or employee has not been adequately educated to the level of English language that a job role demands. This, coupled with the fact that many companies across the globe are adopting English as their official corporate language, has resulted in a new requirement in the world of business: mastery of the English language.
It would not be satisfactory for an employee to be turned down for a job vacancy, to be disqualified after a while; or fail to fulfil his or her assigned tasks, because their English language profile either does not correlate with what the job fully expects or does not possess even the essential must-have can-dos of the job role.
The Job Profiles within the can help target those ‘must-have can-dos’ related to various job roles. The ‘Choose Learner’ drop-down menu offers the opportunity to view GSE Learning Objectives for four learner types: in this case, select ‘Professional Learners’. You can then click on the ‘Choose Job Role’ button to narrow down the objectives specific for a particular job role – for example, ‘Office and Administrative Support’ and then ‘Hotel, Motel and Resort Desk Clerks’.
Then, I can choose the GSE/CEFR range I want to apply to my results. In this example, I would like to know what English language skills a hotel desk clerk is expected to master for B1-B1+/GSE: 43-58.
When I click ‘Show Results’, I am presented with a list of 13 learning objectives in the four skills of reading, listening, speaking and writing. For example:
The Professional section of the GSE Teacher Toolkit also has the option to select learning objectives according to a specific business skill. Consider this scenario: Ms. Lahm is an HR manager at the imaginary LydoApps company, which designs and sells computer programs and apps in Germany. She already knows her team has the following English language profile:
English language profile: GSE 10-42 / <A1-A2+
Number of employees: 15
Nationality: German
Department: Print programs
English language profile: GSE 10-42 / <A1-A2+
Number of employees: 12
Nationality: German
Department: Packages
English language profile: GSE 10-50 / B1
Number of employees: 9
Nationality: German
Department: Customer care
English language profile: GSE 10-50 / B1
Number of employees: 5
Nationality: German
Department: Design engineering Ìý
English language profile: GSE 10-58 / B1+
Number of employees: 3
Nationality: German
Department: OverseasÌýÌý
Ms. Lahm wishes to critically check what skills her Customer Care employees need to answer telephone calls in English. She selects ‘Business Skills’ and then ‘Telephoning’, with a GSE/CEFR range of 10-50.
Ms Lahm now has 28 GSE Learning Objectives related to English telephoning, for example:
Ms. Lahm can now use these GSE Learning Objectives to help organize her current team and recruit new colleagues with the appropriate skills for the job.
The GSE Teacher Toolkit is a fantastic resource when it comes to teaching English. General English is often not enough – and it can be daunting for teachers when they are faced with the whole of the language to teach.
Both teachers and HR managers can use the Job Profiles feature of the GSE Teacher Toolkit to examine more than 200 jobs for their English language profile and, by targeting these specific language functions, can prepare students for their chosen careers and recruit candidates with the level of English required to successfully perform a given job.
In the fast-paced world of business, there is one undeniable fact that holds true: employees are the key to success. Their commitment and expertise propel organizations towards their objectives, which is why investing in a learning culture is essential. The advantages are numerous and include improved staff retention, increased productivity and the goal of higher employee engagement.
You may have heard the term learning management system (LMS) at work or perhaps during your time in education. For many, this throws out images of clunky, outdated systems that clumsily distribute course materials and are tough to use.ÌýBut that is no longer the case. Modern LMS's are far more user-friendly, and it's time to relearn what you thought you knew about these tools.Ìý
In this ultimate guide, we will look at everything you need to know about learning management systems and why they are so beneficial.Ìý
is a digital platform or (SaaS) solution that is used to create, organize and distribute online courses.Ìý
The idea is that these LMS platforms offer one central place for users to manage and access courses and learning materials. Depending on the user, this could be anything from self-paced e-courses to classroom training.Ìý
This can help facilitate a range of training, studying and skills development, as well as assessments, exams and certification management.Ìý
There are many great uses for learning management systems but these are used primarily by businesses and educational establishments. Here are some of the most common use cases for these platforms:Ìý
HR and management - The HR and management team might implement these across the business to help with learning and development and make sure that organizational goals are being hit
Employee onboarding - Those starting a new job may be given training via an LMS; this can make the onboarding process much quicker and simplerÌý
Compliance training - Lots of roles require compliance training, for example health and safety training, and this is a great way for businesses to stay up to date and ensure everyone complies with regulationsÌý
Customer support - Some businesses use learning management systems to onboard customers or clients. This might include sharing user manuals and product guides. Plus, sales professionals might also use them to train new partners or clients in using their services or platforms.Ìý
Classroom learning - Lecturers and teachers can create and share course materials and align content and tests from one place. These can also be used to put a twist on traditional classroom learning.Ìý
Blended learning - Schools, colleges and universities may use these for online lessons and blended learning, particularly for remote studentsÌý
Volunteer training - Charities and non-profits may also use an LMS to educate volunteers and keep them motivated about the causeÌý
Of course, these platforms can and will be used in other ways, but these are some of the most common and beneficial uses for LMS's.Ìý
In most cases, learning management systems will have two primary user groups: administrators and learners.ÌýÌý
Administrators are the people who create, manage and deliver e-learning. They may use these platforms to upload their own learning materials, or they may select courses and materials from an existing list given by the provider.
On the other hand, learners are the professionals or students who will use these platforms to train, study and gain new skills. Many modern LMS's allow multiple learners to train or access materials at the same time.
However, there is a third and final group that we have yet to mention: the parents of students using LMS's, particularly outside of school hours. In some cases, parents may have access to these systems to support students, track their progress or look at feedback from the teacher.Ìý
There are a variety of learning management systems out there and some are more advanced than others. That being said, many modern platforms will share similar features to ensure they stay competitive. Some of these key features may include:Ìý
Authoring tools that allow administrators to upload or build their own courses
Access to subject matter experts who can contribute to learning and development activitiesÌý
Automated workflows that allow for the creation of personalized learning journeys
A resources library that holds all relevant learning materials, such as guides, video clips and courses
Quizzes and surveys for a more fun and engaging way to assess learnersÌý
Compliance features, such as automatic reminders that notify learners when it is time to retrainÌý
Certificates and diplomas that give learners recognition as they study and meet their targetsÌý
Insights and analysis for individual progress and results, allowing administrators to identify gaps or areas where support is needed
Compatibility with mobile devices for studying on the goÌý
Integrations with other internal systems and softwareÌý
This is by no means a complete list and different platforms will have different functionality. However, these are some of the most common and beneficial features of many modern LMSs.
First and foremost, an LMS can be an excellent way for businesses to save time and money on training.Ìý
Of course there is an initial investment in the platform, but training can be expensive and time-consuming, particularly if it must take place in a location outside of the workplace.ÌýTherefore, this can be the more cost-effective solution. Not to mention, the materials are quick to access and can save time and effort.Ìý
These platforms are an excellent way to ensure that all mandatory training is completed on time and to the highest standard. For example, industry-specific training such as fire safety or cybersecurity training.Ìý
Administrators can access data and insights into their employee's learning. This can be a great way to see where more support is needed and to identify any skills gaps that need to be filled.ÌýSimilarly, teachers can get to grips with how well their students are doing and if they need extra help in any subjects or areas.
Whether in school or the workplace, LMS's can be a great way to improve the learning process. It allows users to study and access learning materials from one accessible location.ÌýPlus, through a multimedia approach, they can use guides, videos and more to help them learn. This can ensure they engage with the materials and stay motivated.Ìý
Finally, an LMS can make communication between students, teachers, employees and employers far simpler. For example, automated reminders keep everyone in the loop and ensure all training is completed on time.ÌýBut more than that, there is one central place to communicate, review feedback and access the same materials.Ìý
In a previous blog, we shared someÌýstrange English phrases that might have left you with some questions. The English language is full of peculiar phrases that can even confuse fluent speakers. In today's post, we'll take a look at a few more such phrases to help you expand your repertoire.
