English for employability: Why teaching general English is not enough

Ehsan Gorji
Ehsan Gorji
A teacher stood at the front of the class talking to her class
Reading time: 4 minutes

Many English language learners are studying English with the aim of getting down to the nitty-gritty of the language they need for their profession. Whether the learner is an engineer, a lawyer, a nanny, a nurse, a police officer, a cook, or a salesperson, simply teaching general English or even English for specific purposes is not enough. We need to improve our learners’ skills for employability.

The four maxims of conversation

In his article Logic and Conversation, Paul Grice, a philosopher of language, proposes that every conversation is based on four maxims: quantity, quality, relation and manner. He believes that if these maxims combine successfully, then the best conversation will take place and the right message will be delivered to the right person at the right time.

The four maxims take on a deeper significance when it comes to the workplace, where things are often more formal and more urgent. Many human resources (HR) managers have spent hours fine-tuning workplace conversations simply because a job candidate or employee has not been adequately educated to the level of English language that a job role demands. This, coupled with the fact that many companies across the globe are adopting English as their official corporate language, has resulted in a new requirement in the world of business: mastery of the English language.

It would not be satisfactory for an employee to be turned down for a job vacancy, to be disqualified after a while; or fail to fulfil his or her assigned tasks, because their English language profile either does not correlate with what the job fully expects or does not possess even the essential must-have can-dos of the job role.

How the GSE Job Profiles can help

The Job Profiles within the can help target those ‘must-have can-dos’ related to various job roles. The ‘Choose Learner’ drop-down menu offers the opportunity to view GSE Learning Objectives for four learner types: in this case, select ‘Professional Learners’. You can then click on the ‘Choose Job Role’ button to narrow down the objectives specific for a particular job role – for example, ‘Office and Administrative Support’ and then ‘Hotel, Motel and Resort Desk Clerks’.

Then, I can choose the GSE/CEFR range I want to apply to my results. In this example, I would like to know what English language skills a hotel desk clerk is expected to master for B1-B1+/GSE: 43-58.

Contact us to learn about how we can help support your language teaching

Screenshot of gse toolkit

When I click ‘Show Results’, I am presented with a list of 13 learning objectives in the four skills of reading, listening, speaking and writing. For example:

  • Speaking:ÌýCan suggest a resolution to a conflict in a simple negotiation using fixed expressions.Ìý(B1+/GSE 53)
  • Reading:ÌýCan understand clearly written, straightforward instructions on how to use a piece of equipment. (B1/GSE 46)

Concentrating on specific skills

The Professional section of the GSE Teacher Toolkit also has the option to select learning objectives according to a specific business skill. Consider this scenario: Ms. Lahm is an HR manager at the imaginary LydoApps company, which designs and sells computer programs and apps in Germany. She already knows her team has the following English language profile:

Team 1

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 15

Nationality: German

Department: Print programs

Team 2

English language profile: GSE 10-42 / <A1-A2+

Number of employees: 12

Nationality: German

Department: Packages

Team 3

English language profile: GSE 10-50 / B1

Number of employees: 9

Nationality: German

Department: Customer care

Team 4

English language profile: GSE 10-50 / B1

Number of employees: 5

Nationality: German

Department: Design engineering Ìý

Team 5

English language profile: GSE 10-58 / B1+

Number of employees: 3

Nationality: German

Department: OverseasÌýÌý

Ms. Lahm wishes to critically check what skills her Customer Care employees need to answer telephone calls in English. She selects ‘Business Skills’ and then ‘Telephoning’, with a GSE/CEFR range of 10-50.

Ms Lahm now has 28 GSE Learning Objectives related to English telephoning, for example:

  • Can introduce themselves on the phone and close a simple call. (A2/GSE 33)
  • Can ask for repetition or clarification on the phone in a simple way. (A2/GSE 35)
  • Can answer simple work-related questions on the phone using fixed expressions. (A2+/GSE 40)
  • Can use simple appropriate language to check that information has been understood on the phone.Ìý(B1/GSE 45)

Ms. Lahm can now use these GSE Learning Objectives to help organize her current team and recruit new colleagues with the appropriate skills for the job.

Try out the GSE Teacher Toolkit today

The GSE Teacher Toolkit is a fantastic resource when it comes to teaching English. General English is often not enough – and it can be daunting for teachers when they are faced with the whole of the language to teach.

Both teachers and HR managers can use the Job Profiles feature of the GSE Teacher Toolkit to examine more than 200 jobs for their English language profile and, by targeting these specific language functions, can prepare students for their chosen careers and recruit candidates with the level of English required to successfully perform a given job.

Learn more about the GSE

More blogs from ÃÛÌÒapp

  • People sat in a office, one with a VR headset on smiling and gesturing with the other two watching

    The impact of AI on language learning

    By

    Recently, Artificial Intelligence (AI) has shown itself to be a useful and breakthrough tool for many things, including language learning. Educators, learners and businesses are constantly seeking effective methods to impart language skills and AI-powered solutions have proved to be invaluable assets in this regard.

    The impact of AI on language learning is multifaceted, presenting opportunities as well as challenges for educators, learners and corporate entities. According to a , many institutions say that AI will be instrumental to improving their competitiveness, funding, and innovation.

    It is a widely discussed topic nowadays. While it has its advantages, there are also some drawbacks to consider.

  • A teacher stood by a student in a classroom smiling

    Online language teaching tools: A comprehensive guide for educators

    By ÃÛÌÒapp Languages

    Online language teaching has become a prominent facet of modern education, especially in light of recent global changes. The ability to instruct and learn languages online has opened up new possibilities for educators and students alike.

    The importance of using tools in online language teaching cannot be overstated. In this digital era, these tools serve as the linchpin for effective and engaging instruction. They enhance the learning experience, promote interaction and provide valuable resources that traditional teaching methods often lack.

    The digital language teaching landscape

    The shift to online education

    As a result of the digital revolution, which has completely changed how information is accessible and disseminated, education is moving toward being done online.

    has several benefits, such as:

    • Accessibility: Online language courses break down geographical barriers, allowing students worldwide to access quality instruction and teaching.
    • Flexibility: Students can tailor their learning schedules to their needs, making education more accommodating for a diverse range of learners.
    • Interactivity: Online platforms offer numerous interactive features, such as virtual classrooms, video conferences and chat tools, enhancing student-teacher and peer-to-peer interactions.
    • Rich resources:ÌýOnline language teaching can harness a vast array of multimedia resources, making learning more engaging and effective.

    Challenges for language educators

    While the shift to , it also brings challenges that language educators must navigate, including:

    • Adaptation: Educators must adapt to new teaching methods, technologies and platforms, which can be a steep learning curve for some.
    • Engagement: Maintaining student engagement in an online environment requires creative approaches and the integration of various teaching tools.
    • Assessment: Assessing student progress can be more complex online, but it also offers the opportunity for innovative assessment methods.
    • Technical issues: Connectivity problems and technical glitches can disrupt online classes, requiring educators to be tech-savvy troubleshooters.
    • Isolation: Online learning can sometimes lead to feelings of isolation among students, so educators need to foster a sense of community and support.

    Essential online language teaching tools

    The right tools are essential to create engaging and compelling learning experiences. This section explores the key categories of tools that educators can utilize to enhance their online language teaching.

    Tools for interactive lessons and activities

    • Video conferencing platforms: These platforms enable real-time interaction with students, allowing educators to conduct live lessons, engage in discussions and facilitate group activities. Video conferencing helps replicate the classroom experience online. Platforms such as Zoom, Microsoft Teams and Google Meet provide a virtual classroom environment with features for video, audio and chat communication.
    • Interactive whiteboards: Tools like Jamboard andÌý allow educators to write, draw and share resources in real time. This feature enhances engagement and enables educators to illustrate concepts effectively.
    • Screen recorder: software allows educators to capture their lessons, which can be invaluable for students who miss a live session. Recorded lessons can also serve as a reference for students during their self-paced learning.
    • Teleprompter: A helps educators maintain a smooth and organized delivery during recorded lessons. It ensures that lessons stay on track and within a predefined timeframe, improving the clarity and effectiveness of instruction.

    Tools for assessment and feedback

    • Quizzes and surveys: Platforms like ÌýandÌý allow educators to create online quizzes and surveys for assessing students' knowledge.
    • Assignment submission tools: Learning management systems (LMSs) such asÌýÃÛÌÒapp English Connect (PEC)Ìýand MyEnglishLab (MEL) enable students to submit assignments electronically, making it easier for educators to grade and provide feedback.
    • Feedback forms: Google Forms and Microsoft Forms can collect student feedback, helping educators improve their teaching methods.

    Tools for content and resource creation

    • Video creation tools: Video editing software empowers educators to create engaging educational videos, lectures and tutorials. This multimedia approach can make complex concepts more accessible to students.
    • Video compressor: tools reduce the file size of videos without compromising quality. This is especially useful for ensuring students can easily access and stream video content, even with limited bandwidth.

    How to implement online language tools

    Implementing online language tools effectively is crucial for creating a dynamic and successful learning environment. Here are some best practices for integrating these tools into language teaching.

    • Alignment with learning objectives: Ensure your tools align with your course objectives. They should enhance the learning experience and help achieve specific educational goals.
    • Teacher training: Invest time in training educators to use these tools effectively. Familiarity with the tools' features and functionalities is essential.
    • Clear instructions: Provide clear and concise instructions on how to use the tools. Create tutorials or to help students navigate them effectively.
    • Accessibility and inclusivity: Ensure that the tools and content you use are accessible to all students, including those with disabilities. This means considering factors like compatibility and providing transcripts for multimedia content.
    • Regular feedback: Encourage students to provide feedback on their experience with the tools. Use this feedback to make improvements and adjustments.

    Explore the tools discussed in this guide, experiment with them and adapt your teaching methods to the digital age. By staying curious, adaptable and open to innovation, you'll be better equipped to provide your students with the best possible language learning experience in the online realm. Happy teaching!Ìý

    If you're a teacher looking for more hints and advice to level up your language teaching, check out ourÌýlanguage teaching blog posts. We also have opportunities for professional development.Ìý

  • Young children in a group smiling and raising their hands

    Keeping students motivated in the lead-up to the holidays

    By

    As the holiday season approaches, learners often struggle to stay motivated and focused on their studies amidst the festive cheer and distractions. It's easy to get caught up in the excitement of the holidays, but maintaining consistency in language learning is crucial for making progress. To help you stay on track during this joyful yet potentially distracting time, here are some effective strategies and tips to keep things going.