Improve your strategic workforce planning with English language testing

Samantha Ball
Business people sat at a table with papers smiling together
Reading time: 3 minutes

Companies constantly seek methods to optimize workforce productivity and effectiveness. A powerful approach to achieving this goal is through strategic workforce planning bolstered by English language testing. This tactic not only identifies and addresses skills gaps but also reduces attrition and strengthens your workforce for both short-term and long-term success.

Improve your strategic workforce planning with English language testing
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The importance of strategic workforce planning

A workforce is only as effective and productive as its skills. Given that these skills are continuously evolving, proactive strategic planning is essential to future-proof your business. Effective workforce planning aligns your organizational strategy with your hiring strategy, providing a safeguard against future skills shortages.

Strategic workforce planning offers numerous benefits:

  • Cost savings: Efficient resource allocation reduces unnecessary expenditures.
  • Enhanced training plans: Targeted training programs address specific needs.
  • Improved change management: A well-prepared workforce adapts more readily to change.
  • Better employee experience: Employees feel supported and engaged, fostering loyalty.

By incorporating data-led English language testing into your skills gap analysis, you unlock additional advantages, such as reduced attrition rates. Confident communication is the bedrock of business success and enhances every core workplace power skill. For international businesses, effective communication hinges on English proficiency. Assessing your team’s English language skills allows you to evaluate other business competencies as well.

3 ways language testing enhances workforce planning

Here’s how to incorporate English language assessment at each stage of the employee lifecycle to reinforce your workforce planning.

1. Improves the quality of new hires

English is the global language of business and technology, making it a critical skill to evaluate during the recruitment process. The first step is to test each candidate’s English proficiency during the interview stage. Using an AI-based language assessment tool such asVersant by app allows you to efficiently filter out candidates who do not meet the required proficiency level. This provides a reliable set of metrics to inform your broader workforce planning.

When hiring at scale, this approach accelerates the process and offers an unbiased, accurate picture of current language skill levels.

2. Increases employee engagement and performance

Once employees are onboard, ensure they can continually develop their English language skills. Workplace-relevant English language learning helps employees feel they are making regular progress, boosting their confidence and loyalty to the organization. Ongoing English language development is particularly beneficial for businesses looking to expand into international markets.

3. Identifies skills gaps

If you're investing in English language learning, it’s crucial to measure its effectiveness. Regularly assess employees' English skills to monitor their progress. Integrate these assessments into your strategic workforce planning to identify potential future skills gaps before they arise.

Incorporating language assessment into employee appraisals supports their development, enhances job satisfaction, and builds their confidence to pursue further skills and promotions.

Realize the business benefits of including English skills in your workforce planning

English language proficiency serves as an effective benchmark for strengthening workforce planning, mitigating against future skills gaps, and improving employee retention. Here’s how.

  • Identifies skills gaps: Regular assessments highlight areas needing improvement.
  • Enhances retention: Employees feel valued and supported, reducing turnover.
  • Supports business expansion: Proficient English speakers are better equipped for international roles.

Strengthen your business’s workforce planning with app Language Solutions for Work. Tools such asVersant by app offer flexible, fast and accurate language testing and certification at scale. Additionally, develop employees’ workplace-relevant language skills with Mondly by app.

Incorporating English language testing into your strategic workforce planning ensures that you’re building a resilient, adaptable, and highly skilled workforce ready to meet the challenges of today and tomorrow.

Are you ready to elevate your workforce planning? Learn more about how app Language Solutions for Work can help you identify skills gaps and develop your team’s English proficiency for sustained success.

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  • A couple sat on a sofa one with a laptop the other with a book; they are both laughing

    How English conversation works

    By Richard Cleeve

    English language teachers everywhere spend time and energy helping students practice their conversation skills. Some may ask whether conversation in English can actually be taught. And – if it can – what the rules might be.

    To explore these questions, we spoke to world-renowned . He is an Honorary Professor of Linguistics at the University of Bangor and has written more than 120 books on the subject.

    What makes a good conversation?

    “It’s very important that we put this everyday use of language under the microscope,” he says. He highlights three critical facets of conservation that we should bring into focus:

    • Fluency
    • Intelligibility
    • Appropriateness

    But all in all, he says that people should walk away from a conversation feeling like they’ve had a good chat.

    “For the most part, people want that kind of mutual respect, mutual opportunity, and have some sort of shared topic about which they feel comfortable – and these are the basics I think.”

    The rules of conversation

    There are plenty of ways you can teach learners to engage in a successful conversation – including how to speak informally, use intonation, and provide feedback. So let’s take a look at some of the key areas to focus on:

    1) Appropriateness

    Fluency and intelligibility are commonly covered in English language classes. But appropriateness can be more complicated to teach. When preparing to teach conversational appropriateness, we can look at it through two different lenses: subject matter and style:

    2) Subject matter

    “What subject matter is appropriate to use to get a conversation off the ground? There are cultural differences here,” he says. The weather is often a good icebreaker, since everyone is affected by it. The key is to find a common topic that all participants can understand and engage with.

    3) Style

    Teachers can also teach students about conversational style, focusing on how to make conversations more relaxed in English.

    There are “several areas of vocabulary and grammar – and pronunciation too, intonation for example – as well as body language, in which the informality of a conversation is expressed through quite traditional means,” says David. One example he offers is teaching students how to use contracted verb forms.

    4) Simultaneous feedback

    This is what makes a conversation tick. When we talk with someone, we let them know we’re listening by giving them feedback. We say things like “really” or “huh” and use body language like facial expressions and gestures.

    Of course, these feedback noises and expressions can be taught. But they won’t necessarily be new to students. English learners do the same when speaking their own language, anyway.

    Keep in mind though, that when it comes to speaking online on video conferencing platforms, it’s not easy to give this type of simultaneous feedback. People’s microphones might be on mute or there might be a delay, which makes reacting in conversations awkward. So, says David, this means online conversations become much more like monologues.

    5) Uptalk and accents

    Uptalk is when a person declares something in a sentence, but raises their intonation at the end. For English learners, it might sound like someone is asking a question.

    Here’s an example:

    • “I live in Holyhead” said in a flat tone – this is a statement.
    • “I live in Holyhead” said using uptalk – you are stating you live here, but recognize that someone else might not know where it is.

    Now, should teachers teach uptalk? David says yes. For one, it’s fashionable to speak this way – and it can be confusing for English learners if they don’t understand why it’s being used in a conversation.

    “The other thing is that we are dealing here with a genuine change in the language. One of the biggest problems for all language teachers is to keep up to date with language changes. And language change can be very fast and is at the moment,” he says.

    When it comes to accents, David is a fan. “It’s like being in a garden of flowers. Enjoy all the linguistic flowers,” he says, “That’s the beauty of language, its diversity”.