5 ways to politely say no in business English

Charlotte Guest
Four business people sat at a desk, one is on a laptop and another is pointing at whats in front of them

Knowing how to say no politely and professionally is important in the business world. Whether you're declining a job offer, rejecting a sales pitch, or turning down a project, saying no can be difficult. Especially if English is not your native language and you're new to learning business English.

However, using the right phrases can make all the difference in maintaining positive relationships and avoiding misunderstandings. This blog post will explore five phrases to say no in business English politely.

5 ways to politely say no in business English
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

"Thank you for considering me, but I must respectfully decline."

This phrase expresses appreciation for the opportunity while also firmly declining. It shows that you value the other person's time and effort, but that you have made a decision that cannot be changed. This is handy when declining job offers or business proposals.

"I appreciate your interest, but unfortunately, I'm unable to commit at this time."

This saying acknowledges the other person's interest while being clear and direct about your decision. It shows that you are taking their request seriously but cannot fulfill their request at the moment. This phrase is helpful when declining invitations or business proposals.

"I understand where you're coming from, but I don't think it's the right fit for me."

This is a polite way to decline a business proposal or sales pitch. It acknowledges the other person's effort and interest. At the same time, it is honest about your decision. This one is helpful for declining a product or service that doesn't meet your needs or expectations.

"Thank you for the opportunity, but I'm afraid it's not something I can take on right now."

This expression is an excellent way to decline a business request, such as a speaking engagement or additional projects. It shows that you appreciate the offer but cannot accept it now. This is particularly useful when you're declining an opportunity that you may be interested in in the future.

"Thank you for thinking of me, but I'm afraid I won't be able to."

This phrase is a straightforward way to decline an offer. It's important to remember that this phrase should be used sparingly and only in situations where a longer explanation is unnecessary. This is good for declining a small request or a minor opportunity.


Saying no in business can be tricky. However, these phrases can help you decline politely and professionally while still preserving positive relationships. Show appreciation and thankfulness. Explain the logic behind your decision and be courteous.

These steps will help to avoid confusion and hurt feelings. By using these phrases, you can improve your communication skills and effectively say no in business English. Being able to navigate around saying no politely can also help you learn English in general, working on negotiation and explanations, as well as your corporate English learning.

Want to improve your business English? Have a look at our business English courses or our language learning app Mondly.Ìý

More blogs from ÃÛÌÒapp

  • Childten sat at a desk staring up at a tablet

    Embracing AI for the new school year

    By Thomas Gardner
    Reading time: 2 minutes

    Back-to-school season is the perfect time to introduce something new into your teaching toolkit. With advancements in technology, Artificial Intelligence (AI) is becoming increasingly important for educators to incorporate into their workflow and beneficial for students. Here are some practical ways AI can enhance your classroom experience this new school year.

    AI saves valuable time

    One of the biggest challenges teachers face is finding the time to plan and create engaging lessons. AI can maximize your time by generating word sets, images and activities. Imagine having a virtual assistant that can suggest fresh ideas for your lessons, create tailored resources and even develop entire lesson plans. By automating these time-consuming tasks, AI allows you to focus more on teaching and interacting with your students.

    How AI can help

    • Lesson planning: Generate detailed lesson plans and activities.
    • Lesson inspiration: Get new and creative ideas for classroom activities.
    • Resource creation: Develop word sets, images and other teaching materials.

    As you prepare for the upcoming school year, consider how integrating AI tools can elevate your teaching practice, making your lessons more engaging while freeing up precious time for interactions with your students.

    Personalized learning and targeted feedback

    Every student learns differently, and tailoring lessons to meet individual needs can be challenging. AI can help by providing personalized learning experiences and targeted feedback. Using data-driven insights, AI tools can identify areas where learners are struggling and offer customized recommendations to help them improve. This not only enhances the learning experience but also ensures that no student is left behind.

    Benefits of AI in personalization

    • Personalized lessons: Adapt lessons to suit individual learning styles.
    • Targeted feedback: Provide specific feedback to help students improve.

    Creating an inclusive classroom

    ÌýAI can play an important role in creating an inclusive classroom environment. AI can generate visuals, audio, videos and text, or a combination of all four, catering to different learning preferences. This ensures that all learners, regardless of their learning styles or abilities, have access to the same educational content.

    AI in inclusion

    • Multimodal content: Use various formats to cater to different learning preferences.
    • Accessibility: Ensure that all students can engage with the material.

    Supporting independent learning

    Encouraging students to take charge of their own learning is essential for their development. AI can support independent learning by providing platforms that facilitate self-study at home. These platforms offer a range of resources and tools that help students learn at their own pace, making education more flexible and accessible.ÌýExplore how supports independent learning with immersive AI-powered conversations.

    AI tools for self-study

    • Independent learning: Foster a culture of self-directed learning.
    • Self-study resources: Provide tools and platforms for students to use at home.

    Integrating AI into your teaching practice can revolutionize the way you educate and engage with your students. From saving time on lesson planning to creating an inclusive classroom and supporting independent learning, the benefits are significant.

    Want more AI tips and tricks for the classroom? Join us on the page for the next video in our series.

  • A smiley woman and one of her friends/students working in a cafe.

    English Teacher Awards 2024: Understanding the categories

    By Thomas Gardner
    Reading time: 4 minutes

    Teachers shape every aspect of our learning experience, especially when it comes to language learning. Great teachers give learners not only the skills but the confidence to go out in the world, start speaking up and discovering new opportunities.Ìý

    We’re celebrating those exceptional educators with the ÃÛÌÒapp English Teacher Awards 2024.Ìý

    With five different categories and a Gold, Silver and Bronze winner in each, there are 15 chances to take home thousands of pounds worth of top prizes for the winning teachers and their schools.Ìý

    Find out more about who can enter and the different categories in this article.Ìý