Improving employee engagement: The crucial role of language learning in business

Samantha Ball
A business woman and man sat at a long table discussing with eachother
Reading time: 8 minutes

The ways we approach employee engagement are rapidly evolving and changing. For HR professionals and global business leaders, understanding these trends is essential to encourage a motivated, productive, and loyal workforce. A key yet often overlooked aspect of this engagement is the role of language learning and cultural understanding. Failure to adapt to the international market doesn’t just hinder growth—it can lead to significant financial losses.

This blog post will delve into current employee engagement trends, provide suggestions for improvement, and talk about the importance of language learning and company culture in fostering a thriving global workforce through an effective employee engagement strategy.

How can language learning help employee engagement?
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Employee engagement trends: A snapshot

Declining engagement levels

that only 33% of employees in the US are actively engaged at work, while in 2023, 50% of employees were not engaged (quiet quitting). “Quietly quitting”—a term used to describe psychological disengagement from work. This issue is costly, an annual global economic impact of around $8.8 trillion.

The rise of learning and development (L&D)

Despite these alarming engagement statistics, there is a silver lining: at a company that invests in their learning and development (L&D). This indicates a pivotal opportunity for businesses to enhance engagement through targeted L&D initiatives, which can help cultivate an engaged employee.

These initiatives can include comprehensive training and development programs, language training, professional development opportunities, and continuous learning opportunities.

The impact of language barriers

Language barriers are a significant impediment to effective communication in the workplace. Miscommunication costs annually, illustrating the critical need for robust language training programs. According to our research, only one in three companies currently provides language upskilling, despite 88% of employees acknowledging its importance.

What are some employee engagement strategies used to motivate employees?

Foster a culture of recognition

Recognizing and rewarding employees for their contributions can significantly boost morale and employee motivation too. Implementing a robust employee recognition program that includes both formal awards and informal acknowledgments can help employees feel valued and appreciated.

Enhance internal communication

Effective communication is a cornerstone of any employee engagement program. Regular updates from leadership, open forums for feedback, and transparent communication channels can foster a sense of inclusion and trust within the organization.

Develop clear career pathways

Employees are more likely to stay engaged when they see a clear pathway to career advancement. Regular performance reviews, employee feedback, setting achievable goals, and providing opportunities for promotion can help keep employees motivated and focused on their long-term career aspirations.

Invest in comprehensive L&D programs

Given the strong correlation between L&D and employee retention, companies should prioritize comprehensive training programs that include effective employee engagement strategies addressing both technical skills and soft skills. Incorporating language learning into these programs can significantly enhance employee satisfaction and improve engagement, as shown by our appsuccess stories.

Implement flexible learning solutions to encourage employees

With busy workloads, employees often struggle to find time for learning. Mondly by app offers flexible online language learning solutions that allow employees to study at their own pace, fitting lessons around their schedules. Employers can track progress via a central dashboard, ensuring that learning objectives are met without disrupting daily operations.Flexible learning solutions like these can also boost engagement by allowing employees to learn at their own pace and on their own schedule.

Use technology for enhanced engagement

Incorporating technology like VR, AR and AI can enhance employee engagement through immersive training experiences, personalized learning, and real-time feedback.

Measure and analyze engagement metrics

To enhance your employee engagement programs effectively, it is crucial to regularly measure and analyze engagement metrics. Utilizing advanced employee engagement software can provide valuable insights into areas such as employee satisfaction, communication efficacy, and training program effectiveness. By continuously monitoring these metrics, businesses can identify trends, detect issues early, and adjust employee development strategies accordingly, ensuring that employee engagement initiatives are always aligned with the evolving needs of the workforce.

Prioritise employee wellbeing

Employee well-being should be at the heart of engagement strategies. Promoting a healthy work-life balance, providing mental health support, and creating a supportive work environment are essential components.

are likely to see higher engagement levels, as employees feel valued and cared for. Initiatives such as wellness programs, flexible working hours, and access to mental health resources and counseling services can significantly contribute to a more engaged and productive workforce.

Comprehensive wellness programs that address physical, mental, and emotional health can significantly impact employee engagement. This can include fitness challenges, counseling services, and wellness workshops.

A multi-faceted approach for engaged employees

Employee engagement is multifaceted and requires a strategic approach that encompasses learning and development, cultural understanding, language training, and leveraging technology. By investing in these areas, businesses can cultivate a motivated, skilled, and loyal workforce positioned to thrive in a globalized economy.

Emphasizing inclusivity, flexibility, technological integration, and wellbeing can drive meaningful employee engagement efforts and ultimately lead to sustained business success.

The impact of ignoring employee engagement on the international stage

Ignoring the international market and failing to address language barriers can have dire financial consequences. According to ,poor communication can cause an average loss per company of $62.4 million.

Moreover, recruiting staff with formal English qualifications only to discover they cannot effectively communicate in English once hired leads to frustration and inefficiencies. Addressing language barriers can help engage employees by improving communication and collaboration across the entire organization too.

Addressing language learning in a globalized workplace

Effective communication between teams spread across different countries and cultures is crucial to business success. When employees possess strong language skills, they’re better equipped to navigate complex, multilingual environments, leading to improved collaboration and productivity. Consequently, investing in language training programs is not just a strategic move to enhance an individual employee's skill sets but an essential step toward fostering a cohesive, well-integrated and engaged workforce.

Language learning: Boosting engagement and productivity

The benefits of language learning extend beyond mere communication. Employees who receive language training report higher levels of engagement and job satisfaction. Language learning can lead to motivated employees who are more engaged and productive in their roles. Mondly by app’s flexible language learning solutions are designed to meet the specific needs of businesses, providing enhanced business-centric content to improve workplace skills and confidence.

Building soft skills

are becoming increasingly important for employees. With AI being used more in the workplace, soft skills that AI can’t replace are being sought after more. Soft skills such as critical thinking, collaboration, and emotional intelligence are all key to building an engaged team.

Language learning can help develop these soft skills by providing opportunities for employees to work together on language exercises, practice speaking and listening, and collaborate in a new language. This not only improves their language proficiency but also boosts their soft skills, making them more valuable assets to the company.

The strategic advantage of language learning

We’ve discussed theadvantages of learning a new language for your businessbefore but to reiterate, investing in language learning is a strategic enabler for international business. It allows companies to:

  • Increase employee engagement: Providing language learning opportunities can improve employee engagement by equipping employees with the skills they need to succeed in a global market.
  • Recruit top talent: Language training broadens the talent pool, allowing businesses to attract and retain employees who might otherwise be overlooked due to language barriers.
  • Engage in the global economy: Proficiency in multiple languages enables businesses to engage more effectively with global markets, enhancing competitiveness.
  • Enhance customer service: Prioritizing language learning can significantly improve customer service and overall operational efficiency.

The path forward for employee engagement initiatives

Understanding and adapting to employee engagement trends is essential for HR professionals and global business leaders. Investing in language learning and cultural understanding not only mitigates the cost of miscommunication but also the workplace culture that drives employee engagement, satisfaction, and productivity. Engaged employees are more satisfied, productive, and motivated, contributing significantly to overall organizational success.

Elevate your workplace with app

Take the first step towards a more engaged, skilled, and motivated workforce. Explore for your workforce to help them develop their language skills further.

Contact us todayto learn howVersant by appand ourworkplace solutionscan help your organization achieve its goals. Empower your team, boost employee engagement, enhance communication, and unlock unparalleled growth potential. Don't wait—act now and lead your business to success.

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  • A teacher sat with a student at his desk, the student is writing and the teacher is looking at him doing this smiling.

    7 ways to individualize your teaching

    By Andrew Walkley
    Reading time: 4 minutes

    There's no denying that tailoring your teaching to individual students is an effective strategy. However, many teachers struggle with finding the time to include teaching moments which address an individual learner's specific needs. So, what's the best way to create an individualized classroom? Andrew Walkley, co-author of Roadmap, explains the benefits of this approach and shares some techniques to ensure that every student gets the most out of your lessons.

    The best of both worlds?

    First of all, what does individualized teaching mean? It's the concept that students will learn most effectively when the activity is specific to their needs and the language they are using is appropriate for their level. This concept is sometimes seen in opposition to coursebooks and class-based learning, where students are all expected to follow the same syllabus. However, class syllabuses and coursebooks have the following benefits:

    • Providing students with common goals
    • Encouraging learners to follow an unfamiliar topic that then opens new doors of learning
    • The learning opportunities in peer-to-peer explanation

    When we talk about individualized teaching in the classroom, we want to exploit the benefits of learning together while also providing opportunities for more individualized development. So, how can you, as a teacher, combine the two approaches?

    1. Involve students in choosing your route

    All classroom groups are different and made up of people from different age groups with distinct needs and interests. Roadmap can help in two ways:

    1. There is a fast and slow track. The fast track focuses on language input and speaking. The slow track has additional skills lessons at the back of the book that are thematically linked to the corresponding fast track lesson.
    2. Each lesson has a clear goal and final task. For shorter courses, get each student to choose three tasks they would definitely like to do. Based on the results, you can prioritize those lessons.

    At the start of the course, make a point of asking about students' learning priorities and then plan accordingly. Once you've completed an input and speaking lesson, you can ask the students if they want to further explore the topic through the skills lesson.

    2. Make use of tasks

    Open tasks, where students exchange their own ideas in a meaningful way, are a key part of individualized lessons. In essence, they are self-differentiating because each student will attempt to complete the task using whatever language they are able to use. In Roadmap, each of the main lessons ends with a clear task connected to a Global Scale of English (GSE) can-do statement. However, there are also lots of other speaking opportunities without a 'speaking' label (under vocabulary or reading, etc.), as well as the conversation that typically occurs in any lesson, all of which can be treated as open tasks.

    3. Give individualized feedback and then share it

    In a group setting, it's impossible to give individual feedback on every single task. However, you can give individual attention to different people throughout the lesson. Make yourself available to give students the language they need as it arises during an activity. Then, when they've completed the task, write some of these examples on the board, but leave a gap for the keywords. Elicit these keywords from other members of the class. If they can't get it, ask the student(s) you helped to explain the missing language. You might then repeat the task, but this time, pay attention to a new group.

    4. Check what vocabulary students know

    All coursebook writers and teachers make choices about what vocabulary to introduce to students. In the case of Roadmap we are guided by the GSE and teachers might like to experiment themselves using the GSE Teacher Toolkit. However, all students will have their own lexicons. You can individualize learning better by asking students to rate the words you aim to cover in a unit according to whether they know them or not. For example, 1 = it's completely new, 2 = the meaning is familiar but I don't use it, 3 = this is part of my productive vocabulary.

    5. Get students to create their own word lists and cards

    This knowledge will enable you to encourage students to focus on their individual vocabulary needs. They can reinforce learning by developing a word list or making flashcards using a web tool such as Quizlet. For new words they may have a word/collocation with an L1 translation.

    With familiar vocabulary, they could have cards with a keyword on one side and varied collocations or common examples on the other (also in English). It's worth setting aside some time in class to do this at the start of a course. If your students are engaged and motivated, it can become a regular discipline for learning new vocabulary.

    6. Ask more open questions about usage, not just meaning

    When we do vocabulary tasks from the course material in class, we can use open questions to individualize learning with the following two techniques. Firstly, as you go through the answers, rather than going in order 1 to 8, you can nominate people to give the answer that they're most unsure of and want to check. Secondly, we can ask the rest of the class open questions which focus on how words are used. For example, take these questions from different vocabulary exercises in Roadmap B1+:

    • What (other) things might you spill?
    • Why might a character in a series be killed off?
    • What (else) can you describe as reliable?
    • What can someone do to stay calm?

    You could also ask questions such as, "What's the opposite of staying calm?" or "What might you say if you spilled something?"

    When you ask these questions, you are checking meaning, but more importantly, you are also pushing students to reveal how well they know a word. Do they know the collocations of spill and reliable? Do they have the other language they might need to talk about the aspects of a TV series or help someone who is in a panic? You can then encourage students to choose how much of this potentially new language they want to add to their word lists.

    7. Provide open homework tasks and make time to share the results

    Homework is another opportunity to individualize learning. Give students a wide choice of tasks based on the material of the course or beyond, for example:

    • Choose any number of exercises they want to do from workbook material
    • Find and read one article they are interested in (in L1 or L2)
    • Write five things they want to learn how to say in English (perhaps using Google Translate)
    • Write up an interesting conversation they had in English (the conversation could be originally in L1 or L2)

    Whatever task they choose, the key is to dedicate some classroom time to discussing which homework task they did and why. Encourage them to explain their answers and what they learned through the task, and whether or not they would choose to do a similar task again.

    For a more detailed introduction on how you can individualize your teaching, check out Andrew's webinar: