Maximising workforce potential: The top benefits of language training

ÃÛÌÒapp Languages
Work colleagues talking together in the office
Reading time: 9 minutes

In today's globally connected business landscape, language training is not merely an added advantage but a critical component for companies seeking to maximize their team's potential. Being proficient in multiple languages enables effective communication, promotes cross-cultural understanding, and enhances networking capabilities.

As businesses expand their operations globally, the proficiency to communicate in the native languages of clients and partners becomes crucial. This essential skill, proficiency in spoken languages, fosters trust and paves the way for more successful negotiations. Linguistic adaptability is becoming a pivotal requisite for organizations that aim to thrive in international commerce's dynamic and diverse environment.

Understanding the concept of language training

Acquiring a second language through language learning involves a systematic approach. It focuses on studying one language with the aim of enhancing communication skills in professional, educational and personal settings. This form of education transcends mere memorization and language study of vocabulary and grammar in a single language. It strives to foster a profound understanding of linguistic subtleties and cultural aspects across multiple languages.

Language learning mastery accelerates critical thinking and adaptation to communication challenges, resulting in stronger, more meaningful connections in a multilingual, interconnected world. Mastering more than one language in today's diverse business world is not simply about translation; it's about gaining a competitive edge by understanding the nuances and cultural contexts that can inform and enhance global relationships.

Consequently, language learning not only equips individuals with the tools required for effective dialogue but also sharpens cognitive abilities, paves the way for greater empathy towards other languages and cultures, and opens a doorway to a wealth of new personal and professional opportunities.

The direct benefits of corporate language training for employees

Enhanced communication skills

Through language training, employees develop better listening abilities, pronunciation and vocabulary that collectively improve their overall communication proficiency. They gain a deeper understanding of the subtleties of language, allowing them to convey messages more clearly and comprehend others with increased accuracy.

Language learning is crucial in fostering more profound connections with colleagues and clients.ÌýLearning languages goes beyond mere verbal exchange; it immerses individuals in the subtleties of different cultures, fostering a global mindset and sensitivity that are invaluable assets in today's international market. Individuals can cultivate more meaningful relationships by showcasing empathy and a genuine interest in cultural engagement with other cultures and other languages.

Boosted confidence

The fluency attained through dedicated language training significantly elevates an employee's self-assurance in their professional capabilities. Confident employees are more likely to engage in discussions, present ideas articulately, and assert their viewpoints in negotiations—key catalysts in driving innovation and business growth. Achieving fluency in learning a second language or foreign mother tongue is a commendable milestone that fosters employees' sense of accomplishment and self-worth.

Furthermore, through additional language learning, employees not only enhance their communication abilities but also increase their propensity to establish rapport with international clients and partners. This, in turn, fosters more fruitful and harmonious professional relationships. In essence, language proficiency in more than just one other language, empowers individuals to operate beyond their comfort zones, thereby driving both personal and professional growth.

Career advancement opportunities

Language skills are not just tools for effective communication—they can be a catalyst for career advancement.

Acquiring proficiency in a first or second language, a foreign tongue or an additional second language can also open the door to new roles within the company, such as international liaison or translator, which may have been unattainable otherwise. Mastering more than one language not only signifies an individual's ability to engage in varied linguistic exchanges but also demonstrates a commitment to personal development and an understanding of the evolving demands of the global marketplace.

Employees with multilingual capabilities are often perceived as valuable assets who can seamlessly interact with diverse markets, making them prime candidates for promotions and leadership positions.

Furthermore, as companies increasingly value global collaboration, being able to negotiate and network in a different culture and other languages can lead to being entrusted with more strategic projects and overseas postings. These opportunities broaden an individual's experience of the global economy and exposure to learning a second or third language, preparing them for a variety of influential roles within the ever-expanding global business arena.

Cognitive benefits of language learning

The process of acquiring and learning a new language thus does much more than merely expand an individual’s ability to communicate in only one language; it also provides significant cognitive enhancements.

As individuals learn and use a second language, they engage in mental exercises that strengthen their brain and the new language's neural pathways, leading to better memory retention and recall of the new language.

This cognitive exercise extends beyond language acquisition, enhancing the brain's ability to handle complex situations and solve problems more efficiently. Bilingual or multilingual individuals often demonstrate enhanced proficiency in recognizing essential components of complex problem-solving challenges and crafting innovative solutions. This ability stems from their adeptness and other skills acquired through language diversity.

The practice of switching between languages enhances multitasking abilities, making language learners more effective in navigating tasks that require an attention span juggling multiple priorities. These cognitive side benefits of learning can have profound implications, contributing to an individual's mental agility and resilience in both personal and professional contexts. You can read more in our post 'ÌýBeing bilingual can help keep your brain in good condition'.

A business man smiling to another and shaking hands

The strategic benefits of language training for businesses

Expanding global reach

Embracing language training equips businesses with the crucial ability to communicate with a more diverse customer base and understand the cultural contexts of different markets.ÌýMultilingual teams can transcend language barriers, allowing a business to effectively market and sell its products, solutions and services to bilingual people worldwide.

In an age where the success of a business can hinge on customer experience, the ability to engage with customers in multiple languages, whether it be two languages or one language in addition to their native tongue, can provide a substantial advantage. This sets companies apart, cultivating loyalty and trust among their clientele.

Moreover, a workforce fluent in multiple languages can gather and analyze market insights more effectively, leading to better-informed and more strategic business decisions that identify multiple solutions that cater to the varied needs of a global audience.

With this competitive advantage, companies are in a prime position to broaden their operations into new markets, tap into emerging sectors and even acquire proficiency in a new language before their monolingual competitors can. This solidifies their status as industry leaders on the international stage, showcasing their expertise and adaptability.

Enhanced interpersonal connections

Proficiency in multiple languages also goes beyond transactional interactions; it serves as a bridge to fostering stronger, more personal relationships with international clients and partners.ÌýWhen business representatives engage in conversations using a client's native language, it showcases respect and a sincere interest in their culture. It is a flattering and endearing gesture that demonstrates an understanding of the language and appreciation for the client's background.

This level of personal engagement can make clients feel valued and understood, which is fundamental to building trust and loyalty. Furthermore, language skills can help to decode cultural references and nuances that may otherwise lead to misunderstandings. By appreciating and acknowledging these subtleties, businesses can communicate more effectively, establish common ground and forge long-lasting relationships that are based on mutual respect and cultural insight.

These strong relationships are vital in securing repeat business and can be instrumental in gaining referrals from other countries and expanding networks within the international market.

Increased employee engagement and satisfaction

Providing language training can greatly enhance employee engagement and satisfaction. It demonstrates to the workforce that their employer values their personal growth, thereby boosting their sense of worth within the company. Employees are likely to become more invested in their work, knowing they are supported in acquiring new, valuable skills that aid in their professional and personal growth, including the mastery of a second language.

The interactive nature of language classes often provides a refreshing break from routine tasks, revitalizing employees and sparking collaborative and social interactions among peers. This shared language learning experience can foster a sense of camaraderie and team cohesion as employees are united in their goal to master the benefits of learning a new language skill.ÌýAs they progress in their language competencies, the resultant feeling of self-awareness and achievement contributes to greater job satisfaction and a more dynamic, engaged workplace culture. Read more in our post 'Boosting employee retention: Benefits of language learning in the workplace'

Enhanced diversity and inclusion

One of the most profound impacts of language training in the workplace is its support for diversity and inclusion initiatives.ÌýHaving a multilingual staff reflects a company's commitment to embracing and valuing a multitude of cultural perspectives and experiences, as well as the importance of having employees fluent in a second language.

It creates an environment where employees from varying linguistic backgrounds feel represented and more comfortable expressing themselves in their native tongues. Language training helps dismantle language barriers that may hinder full participation or advancement for non-native speakers, promoting equitable career opportunities both for contribution and career progression.

Moreover, it sensitizes employees to the intricacies and benefits of learning how language improves and helps in cross-cultural communication, thereby creating a more inclusive atmosphere where differences are celebrated and seen as a source of strength.

This cultural competence enriches the work environment and equips the company to navigate and succeed in an increasingly diverse global market.Ìý

Conclusion

In conclusion, language training emerges as a cornerstone for cultivating a versatile and proficient workforce capable of navigating the complexities of the global market with ease and confidence. It is an investment that yields significant returns in terms of employee development, company reputation and market competitiveness.

By prioritizing and integrating language learning into their strategic planning, businesses enrich their employees' skill sets and demonstrate a commitment to embracing diversity and fostering inclusive growth. As companies look to the future, those who embrace the power of linguistic diversity will find themselves at the forefront of innovation and international collaboration, well-equipped to face the challenges of a rapidly evolving business landscape.

One great language instruction solution to consider is Mondly by ÃÛÌÒapp. With its innovative language learning platform, Mondly empowers employees to learn languages efficiently and effectively. Don't miss out on the opportunity to enhance your team's language skills and drive success in today's globalized world.

You can read more about language learning in the workplace with our posts 'The value of language skills in the workplace', 'Empowering employee success: establishing a learning culture' and 'The ultimate HR Guide to corporate language training'.

At ÃÛÌÒapp we offer a range of language learning solutions for the workplace, here you can find out more about how we can help support language learning programs for your business:

Explore more about our corporate language learning

Frequently asked questions

Training employees in more than one language positions a company as an advocate for professional development, signaling to employees that their growth is valued. This investment in their skills leads to heightened job satisfaction and loyalty, directly contributing to greater employee retention rates.

A multilingual workforce, capable of communicating in multiple languages, can connect with a broader customer base, adapt to diverse markets, and gain a deeper understanding of cultural contexts. This enables them to provide a nuanced service experience that sets a company apart from its competitors, showing that relying on only one language is not enough.

Businesses may observe measurable outcomes such as an increase in international sales, improved client satisfaction and retention, and growth in employee productivity and engagement. Additionally, a reduction in miscommunication errors and a consolidated company image as a global influencer are also significant benefits.

Language training showcases a company's dedication to embracing cultural diversity, fostering effective communication and collaboration within a diverse workforce. It promotes the creation of an inclusive environment where employees from all backgrounds can actively participate and express themselves, reflecting the company's commitment to equitable opportunities and celebrating their own culture.

Absolutely. Language training can act as a team-building activity, fostering camaraderie and enhancing collaboration as employees engage in collective learning. It also encourages cross-cultural understanding, helping to break down barriers and enabling team members to work more harmoniously together.

More blogs from ÃÛÌÒapp

  • College students sitting together working on a project

    Five ways to apply startup thinking in your classroom

    By Nicole Kyriacou
    Reading time: 3 minutes

    Startups are generally considered to be new, technology-focused companies that are less than five years old. For the most part, they aim to disrupt industry with innovations, grow in terms of users and revenues and provide value to customers and shareholders.

    It may not appear that startups have much in common with English Language Teaching (ELT), but there is, in fact, plenty to learn from startups and the way they work.

    By understanding how startups think and looking at their best attributes, we can bring more creativity to our classrooms. Not only can we find new ways for our students to learn, collaborate and grow together, but we can also help our students develop much-needed leadership and critical thinking skills.

    What is startup thinking?

    At its core, startup thinking is about problem-solving and growth. User-focused and data-driven, startup teams theorize, research, plan and test their products on new markets. Their strength is in their agility, being able to "pivot" quickly: change products, services and technology based on feedback from their customers.

    They also operate on a number of key principles, all of which can be applied in the classroom:

    1. Be entrepreneurial

    Startups are entrepreneurial by definition. Their staff work in teams, but also have no problem going it alone, finding solutions and taking responsibility for new projects and initiatives. These are all excellent traits to encourage in the classroom as they will not only help your learners in an educational context, but in their professional lives too.

    By learning to be accountable to themselves, measuring their own progress and seeing their achievements, autonomous learners develop self-confidence and progress faster as a result.

    It’s therefore important to encourage students to take responsibility for their own learning. Rather than being solely reliant on their teacher, autonomous learners seek out ways to practice and improve their language skills in ways that appeal to them.

    To do this, brainstorm strategies with your students to help them find ways to use English outside the classroom. They could, for example, keep a journal in English, watch English language films and take notes, read short stories or news articles, or even set their technology and social media language settings to English.

    2. Collaborate and learn from each other

    Startups have a common goal: to establish a business model and achieve a product-market fit. This goal focuses people’s attention and develops rapport among team members. As an additional benefit of working together, startuppers learn their own strengths and weaknesses and begin to collaborate with team members with complementary skills.

    By learning about your students’ interests, objectives and needs, you can find inspiration to design relevant class projects. These give your students a common goal and the chance to collaborate effectively. What’s more, project work is rich in language learning opportunities and makes students accountable to one another. This in turn increases motivation and provides a genuine context for language learning.

    3. Reward effort

    Startups are not afraid to get things wrong. In fact, all entrepreneurs embrace mistakes, as they are part of coming to the right solution. As Thomas Edison once said "I have not failed 10,000 times – I’ve successfully found 10,000 ways that will not work." ÌýSome startups go as far as to reward and celebrate failure – saying that it’s a sign that a person is trying to succeed.

    Encourage students to see mistakes as learning opportunities. Creating a safe space in the classroom where everyone is treated with respect and mistakes are viewed as natural learning experiences. This will help your students learn the language at their own pace, without fear of ridicule.

    4. Foster a growth mindset

    Startups are famous for focusing on growth and believing in improving their products. They see both negative and positive feedback as opportunities to grow. By always seeking to optimize their products and services, they improve the user experience and earn loyalty.

    Similarly, it’s key to foster a growth mindset in your learners. ÌýA growth mindset perceives intelligence and ability as attributes to be developed, whereas a fixed mindset sees intelligence and ability as innate and unchanging.

    Students with a growth mindset will therefore believe they can improve, be more motivated and see more progress as a result.

    5. Mentor and support

    Startup founders mentor and support their team members when they face challenges, when they need to grow and when they are not reaching their potential. This increases the value of the workforce and enables them to be more productive.

    Teachers are often already naturals at this. We know how important it is to offer support to our students, especially when they are feeling frustrated or disappointed with their progress. With our encouragement and support, our students can achieve things they never thought possible. So perhaps, in this final point, startup leaders could learn a thing or two from us.

  • A teacher stood in front of her class with her students raising their hands

    What is rapid prototyping and how can it apply to the ELT classroom?

    By Nicole Kyriacou
    Reading time: 5 minutes

    Tom Chi is an internet veteran with quite a resumé. His roles have been many and varied – from astrophysical researcher to Fortune 500 consultant and corporate executive, developing new hardware and software products and services.

    He worked on Microsoft Outlook when it was in its infancy, was a major influence in taking Yahoo Search from 0 to 90 million users and is now Head of Product Experience at Google X – Alphabet’s secretive division focused on creating technological innovations for the future. It has produced the self-driving car and Google Glass, and its Project Loon aims to provide internet to every square inch of the earth.

    At Google X, Tom was in a unique position – always having to think five, ten or even more years ahead in order to conceptualize and build the technology of the future. As you might imagine, this is far from an easy task; not only do the ideas have to be original, but they have to meet people’s future needs – something that is not easy to predict.

    So, how does Tom and the others at Google X deliver their vision for the future using today's materials and technology?

    That’s where Rapid Prototyping comes in. It’s a concept that allows teams to experiment, learn and adjust prototypes quickly and cheaply, so that projects (and products) get off the ground. Failure is seen as a starting block and an inevitable part of the learning process. Following his workshop, we are going to look further at rapid prototyping and how it can relate to the ELT classroom.

  • three teachers sat at a table discussing

    4 career moves for enthusiastic teachers

    By Nicole Kyriacou

    Have you been teaching for a number of years and are looking for ways to challenge yourself and share your experience and passion with others?

    Many would love the opportunity to progress in their careers and try new things but have no idea how to get started.

    So, let's look at several potential jobs for English language teachers, find out what they involve and how you can improve your chances of getting a foot in the door.

    1. Materials Writing

    For those with a passion for writing and an eye for detail, ELT materials development could be for you. While writing can be hard to get into, there are several ways to get involved - especially if you are persistent and build a portfolio.

    Here are some of our top tips for aspiring materials writers:

    • Create your own materials in class and think of ways of adapting the current materials you use for different ages or levels.
    • Share the materials you make with other teachers and get them to give you feedback.
    • Review materials for a publisher. Not only will you start to think more critically, but if you do a good job they might commission you to do some writing for them. One way to discover these opportunities is by signing up for their newsletters or following them on Facebook or .
    • Start a blog and share lesson tips, advice and activities with other teachers. If it becomes popular enough someone from a publisher might spot you and invite you along for an interview.
    • Join the , where you can create an account and publishers can contact you directly if they are interested in your profile.
    • Finally, write as much as possible - and get people to read your work. Listen to their feedback and take steps to constantly improve your output. You get better and faster at it at the same time.

    2. Examining

    If you like teaching exam classes, there's a good chance you'll enjoy examining too. Training to be a speaking examiner is a great way to earn some extra money and can also help you better understand test formats and mark schemes. This will certainly also benefit your students in the future too.

    Specific requirements for examiners vary depending on the exam board. However, as a rule of thumb, you need a lot of experience teaching the level you wish to examine at. Here is an from ÃÛÌÒapp outlining the expertise and competencies required to be a PTE General Examiner.

    You can also check out the recruitment sites from , and to get more of an idea if you are eligible.

    Like materials writing, examining can be very competitive, so here is some advice to help you get started:

    • Teach more exam classes. The more variety and levels you do, the more opportunities you'll have.
    • Familiarize yourself with the mark schemes to give you a deeper understanding of how examiners think. Most of this information can be found in teacher handbooks like this one for .
    • Help organize mock exams at your school. This will give you valuable experience examining as well as organizing students and materials.
    • Start as an invigilator for written exams. If you do a good job, it'll show that you are competent and you'll learn more about how exam days are structured.
    • Contact your local exam center and introduce yourself. And who knows? They might even be recruiting.

    3. Academic Management

    Another common career goal for long-term English teachers is to become an Academic Manager or Director of Studies (DoS). A successful DoS assumes many roles; often having to organize teachers' schedules, deal with students' concerns, develop new courses, and find cover (or teach) classes at the last minute. They may also need to help with the school's marketing and business side, too. Ìý

    Many academic managers are employed internally, so get involved with what is going on at your school and apply for smaller coordination positions to see if it's something you enjoy.

    You can also try:

    • Offering to help with placement testing of new students. This will help you get to know the type of students at your school and the objectives they have, and also learn more about the levels and courses on offer.
    • Not limiting yourself to teaching one kind of course. If you work at an academy that offers courses for young learners, teens, adults, exam preparation, business etc., try them all. A good DoS should be able to offer advice to all the teachers.
    • Taking a course - most academic managers will be expected to have an advanced TEFL qualification like a DELTA, an MA TESOL or something similar. Specific leadership and management courses are available for those who want to specialize in this area, such as Leadership in ELT.
    • Offering creative ideas or constructive criticism to the current management team about how the school runs and what you think could be even better.
    • Organizing an event for teachers and students to show you are interested and have the type of skills that are needed.
    • Apply for academic management positions in summer schools to give you a taste of what's to come.

    4. Teacher Training

    If you are interested in teaching methodologies and sharing your knowledge with others but not keen on the admin side, then teacher training might be for you.

    As a teacher trainer, you may be required to run workshops on various topics, observe teachers and offer feedback and help with lesson planning. This means it's vital that you can listen to others carefully and clearly explain things.

    Here are some ideas to give you a better chance of finding work as a teacher trainer:

    • Organize informal workshops at your school. Encourage teachers to share ideas that have worked well for them with the rest of the staff.
    • Try team teaching where you and a colleague teach a class together. It's a great way to learn from each other and give your students a new experience.
    • Practice giving feedback by doing peer observations with other teachers.
    • Submit a proposal for a conference to see if you enjoy presenting.
    • Mentor a new teacher at your school.
    • Take an advanced teaching qualification to boost your knowledge.
    • Find teaching work in a school that also run their own initial teaching qualifications like the CELTA or Trinity CertTESOL. If you impress the DoS with your teaching skills - they may recommend you get involved with the teacher training department.

    Where to apply for jobs

    The best place to look for new opportunities is often at the school where you currently work. Start by trying new things and showing an interest in the day-to-day running of the organization. Once you've got the attention of the management it will be easier to negotiate a new position. However, if you work at a small school with fewer chances to grow professionally, think about moving to a new school.

    Other good places to look for new positions include:

    • Linkedin (don't forget to update your profile and ask for recommendations from colleagues)
    • Local teaching Facebook groups