5 ways to politely say no in business English

Charlotte Guest
Four business people sat at a desk, one is on a laptop and another is pointing at whats in front of them

Knowing how to say no politely and professionally is important in the business world. Whether you're declining a job offer, rejecting a sales pitch, or turning down a project, saying no can be difficult. Especially if English is not your native language and you're new to learning business English.

However, using the right phrases can make all the difference in maintaining positive relationships and avoiding misunderstandings. This blog post will explore five phrases to say no in business English politely.

5 ways to politely say no in business English
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

"Thank you for considering me, but I must respectfully decline."

This phrase expresses appreciation for the opportunity while also firmly declining. It shows that you value the other person's time and effort, but that you have made a decision that cannot be changed. This is handy when declining job offers or business proposals.

"I appreciate your interest, but unfortunately, I'm unable to commit at this time."

This saying acknowledges the other person's interest while being clear and direct about your decision. It shows that you are taking their request seriously but cannot fulfill their request at the moment. This phrase is helpful when declining invitations or business proposals.

"I understand where you're coming from, but I don't think it's the right fit for me."

This is a polite way to decline a business proposal or sales pitch. It acknowledges the other person's effort and interest. At the same time, it is honest about your decision. This one is helpful for declining a product or service that doesn't meet your needs or expectations.

"Thank you for the opportunity, but I'm afraid it's not something I can take on right now."

This expression is an excellent way to decline a business request, such as a speaking engagement or additional projects. It shows that you appreciate the offer but cannot accept it now. This is particularly useful when you're declining an opportunity that you may be interested in in the future.

"Thank you for thinking of me, but I'm afraid I won't be able to."

This phrase is a straightforward way to decline an offer. It's important to remember that this phrase should be used sparingly and only in situations where a longer explanation is unnecessary. This is good for declining a small request or a minor opportunity.


Saying no in business can be tricky. However, these phrases can help you decline politely and professionally while still preserving positive relationships. Show appreciation and thankfulness. Explain the logic behind your decision and be courteous.

These steps will help to avoid confusion and hurt feelings. By using these phrases, you can improve your communication skills and effectively say no in business English. Being able to navigate around saying no politely can also help you learn English in general, working on negotiation and explanations, as well as your corporate English learning.

Want to improve your business English? Have a look at our business English courses or our language learning app Mondly.Ìý

More blogs from ÃÛÌÒapp

  • A young girl sat at a desk smiling at the front of the class, with other students in the background.

    Four motivating activities to teach core values through reading

    By Nicola Schofield
    Reading time: 4 minutes

    Teaching ourÌýchildren coreÌývalues is so important in helping them to becomeÌýhappy,Ìýwell-balancedÌýcitizens who will make a positive contributionÌýtoÌýour future society.Ìý

    Values are present and visible everywhere and they areÌýtheÌýfoundation or starting point from where we make our decisions, which ultimately determine our futures. It is,Ìýtherefore,Ìýimportant that our children learn a strong, moral set of values that will help guide them as they grow older,Ìýinform their decisions,Ìýhelp them toÌýknow right from wrong, solve problems, assert themselves and build self-esteem and confidence.

    Values can beÌýbuiltÌýon aÌýpersonal level or evenÌýshared atÌýa group level such as a family and friendship group.ÌýHowever, we often see them on a larger scale within communities, countries or even the whole world.Ìý

    Having a shared set of values connects peopleÌýon a deeper levelÌýand helps us to all work towards the same goals and standards – they canÌýeven encourage people to see the similarities between each other, rather than theÌýdifferences.Ìý

    Learning values through reading

    Children learn about values through their families, friends, and teachers, through what they watch or listen to and through their life experiences. They also learn about valuesÌýthrough the books they read.ÌýThese lessonsÌýcan be subtle but are oftenÌýextremely powerful andÌýcanÌýhave a significant impact and influence.

    As an example, let’s have a look at how shared valuesÌýareÌýexplored in theÌýnew graded readers series for young learners,ÌýDisney Kids Readers, where special emphasis has been put on exploring values within a story.ÌýAt the end, you will find severalÌývalue-based activitiesÌýthat you can download for use in the classroom orÌýasÌýan activity at home.Ìý

    HowÌýdo Disney Kids Readers teach core values?

    1. Learning through stories that are already familiar can help children to trust in and take on board the key messages much more easily. Familiarity can break down many barriers to communication and help us understand that values are often universal.Ìý
    2. Many children are also familiar with the Disney characters and can find inspiration from reading how they react to situations in life, make decisions and behave. Children often look up to characters and can see them as role models within their own lives. As a result, the readers can be a reference point on how to respond to key life moments and how to incorporate values into real life.
    3. Also, depending on the child's age, some values may be new and children may not yet have experience with them in the real world. Therefore, the Disney stories allow them to explore these key messages through their favorite Disney character’s point of view.Ìý

    Each Disney Kids Reader is linked to a key valueÌýand contains a ‘Values’ page with aÌýshortÌýcomicÌýstripÌýthat brings to life a specific value.Ìý

    The list below detailsÌýa selection ofÌýkey values taught across the readers.ÌýYou could askÌýthe childrenÌýin your classÌýto talk about which values are most important to them and why. Ask them to give an exampleÌýofÌýa time when they have demonstrated this value in their own lives.Ìý

    Friendship, positivity, curiosity, confidence, open-mindedness, courage, determination, self-belief, responsibility, resilience, respect, honesty.

    Examples of key values inÌýDisney stories

    InÌýThe Jungle Book,ÌýfriendshipÌýis a keyÌývalue,Ìýand we learn that it is important to help our friends. Baloo helps Mowgli when he is alone in the jungle and scared. An angry tiger wants Mowgli to leave the jungle, but when Mowgli meets Baloo, he finds a friend in him. Baloo sees that Mowgli is scared and looks after him.ÌýWe learn that it is important to help our friends when they are in need.Ìý

    Do:ÌýAsk the children when they have helped their friends.

    InÌýInside Out, we learn aboutÌýsincerityÌýandÌýhowÌýimportantÌýit is to talk about how we are feeling. Riley is a teenager struggling with a whole range of emotions and we learn that life isn’t about being happy all the time and that it is okay to be sad sometimes. The children learn that this is a normal part of life and that talking it through with a friend, a parent or a teacher can help.

    Do:ÌýAsk the children if they share their feelings with others.

    Here are some activities for you to use with your class to help put into practice the core values from the readers. You can use these activities with any book, in and outside the classroom.

    1. My Values Road Sign (L3-4)

    This activityÌýisÌýa great way of talkingÌýtoÌýchildrenÌýabout their values. By creating a road sign poster,Ìýit will help them to decide which values are most important to them and it is something that they canÌýreferÌýto again and again in challenging times. They can stick it on their bedroom wall, display it on the fridge or you could even make a classroom display of shared valuesÌýwhen children have finishedÌýtheirÌýbooks!

    Download the worksheet

    Ìý2. Kindness Calendar (L4-6)

    This activity can be done as a family, with friends or as a class. The children fill in the calendar with kind actions they are going to do for 7 days. They can cut them out and placeÌýthemÌýinto a jar and ask a different family member/friend/classmate to choose one a day. Do this for a week and discuss how carrying out kind actions makes them feel.ÌýChances areÌýit will make them feel good!

    Download the worksheet

    3. Core Values Quiz (L5-6)

    Try this quiz with your class and test their values. The questions focus on the following values: sincerity, honesty, positivity, resilience and friendship. If they answer mostly As, then they already demonstrate most of the values in their lives. If they answer mostly Bs, talk to them about why it is important to be honest, positive, strong and kind. The quiz will start a meaningful conversation about their own values and how they react to common situations in life.

    Download the worksheet

    4. My future self (L1-2)

    The childrenÌýfill in the crystal ball with pictures of who they would like to be in the future. Do they want to be smart, funny, have a good job, live abroad, have a family, be rich, be a good friend or help the planet? Which of the plans make one personÌý(themselves)ÌýhappyÌýand which plans make the world better? Do they need to change any of them?

    Download the worksheet

    Read our blog posts 'Fostering self-care and wellbeing through the world of reading'Ìýand 'The importance of teaching values to young learners'.

  • A teacher sat outdoors with young students looking at a book togethr

    Fostering self-care and wellbeing through the world of reading

    By Nicola Schofield
    Reading time: 6 minutes

    Growing up is an exciting time. Children are curious and open-minded, and every day welcomes a new thing to learn. They are constantly exploring and discovering themselves and the world around them. But children also have to face many challenging times too as they get older. It is, therefore, important that we teach our young people to be aware of their own wellbeing and self-care, what they can do to lead a balanced and healthy life, and give them the tools they need to help them in difficult times, both mentally and physically. Ìý

  • A child sat on a bed reading a book

    Motivating children to read English books with fun activities

    By Nicola Schofield

    Why is reading important?Ìý

    Apart from being aÌýgreat hobbyÌýand funÌýactivity, it can help children improve in many areas of their lives through developingÌýkey transferrable skills. Reading in their native language and English can bring a whole range of benefits. To engage everyone, they mustÌýunderstand the benefits themselves.Ìý Ìý

    Ask your students why it's important and create a mind map of ideas. You may alsoÌýwish to use some of the points below to start the conversation. Having a common idea that everyone agrees on can help build motivation and engagement in the classroom.Ìý

    ImprovesÌýlanguage skillsÌý

    Regular reading develops children’s linguistic skills – it helps them learn goodÌýsentence structure, grammar, vocabulary andÌýimprovesÌýspelling in their own language and in the English language too. Reading aloudÌýalso strengthensÌýknowledge of phonics and improvesÌýpronunciationÌýand articulation.ÌýÌý

    Improves memoryÌý

    It can help to develop knowledge of phonics and vocabularyÌýrecall and improve focus and concentrationÌý– all necessary skills when learning a language.Ìý

    Cultivates curiosityÌý

    Books help kids’ imaginations to growÌýandÌýencourage them to beÌýmore open-minded. TheyÌýhelp us to learn about other cultures and encourage us to think more creatively. Through subtle messages,ÌýreadingÌýbuildsÌýanÌýawareness of the world in which we live andÌýenablesÌýchildren to formÌýtheir ownÌýopinionsÌýand ask questions.Ìý

    Creates empathyÌý

    Stories help to develop children’s emotional intelligenceÌýandÌýempathy towardsÌýothers. ExploringÌýtopics and characters allows them to learn aboutÌýreal-world situationsÌýand think about how they would feelÌýinÌýsomebody else’s shoes. It encouragesÌýrespect for others’ feelingsÌýas well asÌýotherÌýcultures.ÌýÌý

    Reduces stressÌý

    It is a great way toÌýcalm the mind and help us relax and destress. Children can learn to use it as a helpful tool in their day-to-day lives.ÌýÌýÌý

    Develops key life skillsÌý

    Children develop their confidence, communication, resilience, patience, social skills and connectÌýwith the wider world, cultureÌýand communities.Ìý

    So how do we motivate our young learnersÌý(even our most reluctant readers)Ìýto develop a passion for reading?Ìý

    ItÌýmustÌýbe fun,Ìýpurposeful and relevantÌý

    Well-known adaptationsÌýcan remove barriers, support and encourage students’ imagination,ÌýandÌýsparkÌýa genuine interest. TheyÌýgive purpose and relevance to the students as most students have watched a movieÌýat some point in their lives and most students have aÌýfavorite movieÌýor character.ÌýÌý

    Let your young learners chooseÌý

    There are plenty of English Readers to choose fromÌý– if the students can choose their own readers, they will likely be more motivated and focused. Choice gives the students power and makes it more relevant to them. Ask your students to choose theirÌýfavorite movieÌýandÌýhave a vote as a class. Get to know your students, find out what interests them, and base yourÌýbook choice around this.Ìý

    RewardsÌýÌý

    To motivate students, theyÌýmust know that they areÌýmaking progress. Reward students for their achievements – for example,ÌýcreateÌýa vocabulary wall orÌýa class book chart and give rewardsÌýlikeÌýaÌýstickerÌýorÌýa postcardÌýto takeÌýhome.Ìý