5 ways to politely say no in business English

Charlotte Guest
Four business people sat at a desk, one is on a laptop and another is pointing at whats in front of them

Knowing how to say no politely and professionally is important in the business world. Whether you're declining a job offer, rejecting a sales pitch, or turning down a project, saying no can be difficult. Especially if English is not your native language and you're new to learning business English.

However, using the right phrases can make all the difference in maintaining positive relationships and avoiding misunderstandings. This blog post will explore five phrases to say no in business English politely.

5 ways to politely say no in business English
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

"Thank you for considering me, but I must respectfully decline."

This phrase expresses appreciation for the opportunity while also firmly declining. It shows that you value the other person's time and effort, but that you have made a decision that cannot be changed. This is handy when declining job offers or business proposals.

"I appreciate your interest, but unfortunately, I'm unable to commit at this time."

This saying acknowledges the other person's interest while being clear and direct about your decision. It shows that you are taking their request seriously but cannot fulfill their request at the moment. This phrase is helpful when declining invitations or business proposals.

"I understand where you're coming from, but I don't think it's the right fit for me."

This is a polite way to decline a business proposal or sales pitch. It acknowledges the other person's effort and interest. At the same time, it is honest about your decision. This one is helpful for declining a product or service that doesn't meet your needs or expectations.

"Thank you for the opportunity, but I'm afraid it's not something I can take on right now."

This expression is an excellent way to decline a business request, such as a speaking engagement or additional projects. It shows that you appreciate the offer but cannot accept it now. This is particularly useful when you're declining an opportunity that you may be interested in in the future.

"Thank you for thinking of me, but I'm afraid I won't be able to."

This phrase is a straightforward way to decline an offer. It's important to remember that this phrase should be used sparingly and only in situations where a longer explanation is unnecessary. This is good for declining a small request or a minor opportunity.


Saying no in business can be tricky. However, these phrases can help you decline politely and professionally while still preserving positive relationships. Show appreciation and thankfulness. Explain the logic behind your decision and be courteous.

These steps will help to avoid confusion and hurt feelings. By using these phrases, you can improve your communication skills and effectively say no in business English. Being able to navigate around saying no politely can also help you learn English in general, working on negotiation and explanations, as well as your corporate English learning.

Want to improve your business English? Have a look at our business English courses or our language learning app Mondly.Ìý

More blogs from ÃÛÌÒapp

  • A professional man sits at a desk, writing notes with a laptop open in front of him.

    Grammar 101: insider tips and tricks to instantly improve your writing (part 2)

    By Hannah Lawrence
    Reading time: 5 minutes

    As a proofreader and editor, I'm often asked to explain the rules of grammar. I answered three of the most common questions in the first post of this series, and now it's time to look at another frequent query: how to use apostrophes.ÌýWhere do they go? When are they needed? And when should they be left out entirely?

    Apostrophes might be small but they can cause big confusion because they are used both to indicate posession and to contract words. But the good news is that there are clear, simple patterns to follow, which we'll explore, along with exceptions to watch out for.ÌýWhether you’re writing a report or just a text message, these tips will help you use apostrophes correctly and confidently.

  • College students sitting together working on a project

    Five ways to apply startup thinking in your classroom

    By Nicole Kyriacou
    Reading time: 3 minutes

    Startups are generally considered to be new, technology-focused companies that are less than five years old. For the most part, they aim to disrupt industry with innovations, grow in terms of users and revenues and provide value to customers and shareholders.

    It may not appear that startups have much in common with English Language Teaching (ELT), but there is, in fact, plenty to learn from startups and the way they work.

    By understanding how startups think and looking at their best attributes, we can bring more creativity to our classrooms. Not only can we find new ways for our students to learn, collaborate and grow together, but we can also help our students develop much-needed leadership and critical thinking skills.

    What is startup thinking?

    At its core, startup thinking is about problem-solving and growth. User-focused and data-driven, startup teams theorize, research, plan and test their products on new markets. Their strength is in their agility, being able to "pivot" quickly: change products, services and technology based on feedback from their customers.

    They also operate on a number of key principles, all of which can be applied in the classroom:

    1. Be entrepreneurial

    Startups are entrepreneurial by definition. Their staff work in teams, but also have no problem going it alone, finding solutions and taking responsibility for new projects and initiatives. These are all excellent traits to encourage in the classroom as they will not only help your learners in an educational context, but in their professional lives too.

    By learning to be accountable to themselves, measuring their own progress and seeing their achievements, autonomous learners develop self-confidence and progress faster as a result.

    It’s therefore important to encourage students to take responsibility for their own learning. Rather than being solely reliant on their teacher, autonomous learners seek out ways to practice and improve their language skills in ways that appeal to them.

    To do this, brainstorm strategies with your students to help them find ways to use English outside the classroom. They could, for example, keep a journal in English, watch English language films and take notes, read short stories or news articles, or even set their technology and social media language settings to English.

    2. Collaborate and learn from each other

    Startups have a common goal: to establish a business model and achieve a product-market fit. This goal focuses people’s attention and develops rapport among team members. As an additional benefit of working together, startuppers learn their own strengths and weaknesses and begin to collaborate with team members with complementary skills.

    By learning about your students’ interests, objectives and needs, you can find inspiration to design relevant class projects. These give your students a common goal and the chance to collaborate effectively. What’s more, project work is rich in language learning opportunities and makes students accountable to one another. This in turn increases motivation and provides a genuine context for language learning.

    3. Reward effort

    Startups are not afraid to get things wrong. In fact, all entrepreneurs embrace mistakes, as they are part of coming to the right solution. As Thomas Edison once said "I have not failed 10,000 times – I’ve successfully found 10,000 ways that will not work." ÌýSome startups go as far as to reward and celebrate failure – saying that it’s a sign that a person is trying to succeed.

    Encourage students to see mistakes as learning opportunities. Creating a safe space in the classroom where everyone is treated with respect and mistakes are viewed as natural learning experiences. This will help your students learn the language at their own pace, without fear of ridicule.

    4. Foster a growth mindset

    Startups are famous for focusing on growth and believing in improving their products. They see both negative and positive feedback as opportunities to grow. By always seeking to optimize their products and services, they improve the user experience and earn loyalty.

    Similarly, it’s key to foster a growth mindset in your learners. ÌýA growth mindset perceives intelligence and ability as attributes to be developed, whereas a fixed mindset sees intelligence and ability as innate and unchanging.

    Students with a growth mindset will therefore believe they can improve, be more motivated and see more progress as a result.

    5. Mentor and support

    Startup founders mentor and support their team members when they face challenges, when they need to grow and when they are not reaching their potential. This increases the value of the workforce and enables them to be more productive.

    Teachers are often already naturals at this. We know how important it is to offer support to our students, especially when they are feeling frustrated or disappointed with their progress. With our encouragement and support, our students can achieve things they never thought possible. So perhaps, in this final point, startup leaders could learn a thing or two from us.

  • Children sat in a classroom with raised hands, their teacher stands at the front of the class

    GSE Partner School Program: Batari School and Maitreyawira School

    By Thomas Gardner
    Reading time: 4 minutes

    The Global Scale of English (GSE) Partner School program by ÃÛÌÒapp stands as a beacon of innovation and excellence. This initiative is not just about enhancing English language ability: it's about transforming the educational journey for both teachers and students. Today, we celebrate the success stories of two institutions: Batari School and Maitreyawira School, both of which have embraced the GSE Partner School program with inspiring results.