9 steps to teaching advanced business English

Margaret O'Keeffe
A teacher stood at the front of a class holding a tablet in front of adult students

The challenge of teaching business English to C1 level students

Once your English students reach a B2 level of English, they’re fairly competent communicators. For many learners, their motivation to improve starts to suffer when they reach this intermediate plateau. They understand almost everything and can express themselves clearly enough - so why would they want to continue learning English and achieve a C1 level of English?

The CEFR describes C1-level learners as proficient users of a language. C1-level students have a high proficiency in English and perform well in an international work environment.

How can we help our upper intermediate students reach this level and see the benefits in their own lives and careers? Here are nine steps you can take as an English language teacher to help your students achieve language proficiency.

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Steps to teaching advanced business English
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1. Nurture students’ motivation to reach new heights

For those students who do want to become more proficient, the reality is that reaching a high level can be a slow, steep climb. You will have to be a cheerleader and encourage them to get out of their comfort zone and push themselves to new heights.Ìý

The reality is that mastering a foreign language, even your first language, is a lifelong process. Advanced-level language learners need a high degree of intrinsic motivation. If they can enjoy the challenge of developing new skills and feel satisfaction at watching a favorite TV show in its original version, there is no turning back.Ìý

There is a demand for business English and having a strong command of it is beneficial in the business world. It provides individuals with more opportunities for career advancement. Additionally, it boosts students' confidence in using English in the workplace.Ìý

2. Promote goal setting

Get learners to set goals for themselves and review the goals regularly. Use the SMART acronym:

  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Timebound

This helps with motivation and gives rise to a sense of achievement. It is particularly useful for busy in-company students. One simple example is: ‘I will do one piece of written homework this term’.

3. Encourage incidental learningÌý

Give your students support and act as a role model as they develop lifelong learning habits and become more self-directed learners.ÌýEncourage them to read more widely in English for pleasure and general interest; business blogs, newspaper articles, journals, novels, etc. The wider the variety of genres and topics, the better.

Provide guidance and learning strategies for students if necessary, such as offering tips for watching TV shows and films in the original versions, or advice on choosing something to read.

Regularly check in with students about how they are practicing their English outside the classroom. You gain a lot of insight into their interests and learning. It can inspire their peers in the process too.Ìý

4. Broaden their vocabulary range

Knowing a word includes many aspects: different meanings of the same word, when is it appropriate to use, common collocations, pronunciation, different parts of speech, phrasal verbs and phrases. C1 students have to practice and develop their vocabulary range.ÌýLearners may have a passive knowledge of many phrasal and prepositional verbs but still avoid using them as part of their active vocabulary. Draw their attention to useful phrasal verbs in reading and listening texts and video content. Vocabulary is much easier to learn in context.

Provide opportunities for students to practice using the target language in speaking and writing; the more personalized the tasks, the more memorable. Regularly review and recycle phrasal verbs that come up, for example, through revision exercises, games and quick tests, to help students incorporate these into their active vocabulary.Ìý

Similarly, point out good examples of more idiomatic language in texts and provide opportunities for students to use it themselves, writing their own example sentences. Occasionally model alternatives to broaden and enrich their vocabulary (T: Was it a successful meeting? I mean, was it very fruitful?)

When giving students feedback and correcting speaking and writing tasks, include examples of a more natural or idiomatic way that students could say something.

5. Make time for emergent languageÌý

ÌýA lot of incidental learning of new vocabulary takes place inside the classroom. As well as the target vocabulary you present in a structured lesson, take the opportunity to work on emergent language. These could be words or phrases that come up in class because students want to know how to say something to convey their meaning.Ìý

You’ll find that this is often the language our in-company students want to do their jobs, making it a priority for them. It is essential to record, keep and revise this useful emergent vocabulary.

Emergent language can also be a word or phrase that a student uses accurately and that you can see would be useful for others to know. You can follow up by drawing everyone’s attention to this useful language in the feedback session after an activity, write it on the board, check the meaning, repeat it and incorporate it into the lesson by getting learners to practice it.ÌýÌý

6. Review and expand on core grammar areasÌý

Review and expand on the forms and usages of the core grammar areas with C1 learners. Many in-company students need to brush up on their grammar if they have not studied formally for a long time.Ìý

Future forms, hypothesizing and additional passive structures are just some areas that are useful for business English students. And while there is not a lot of ‘new’ grammar to learn at C1 level, they still need practice using the language correctly and there is still complexity in verb patterns and syntax.

It can be all too easy for advanced classes to slip into discussion groups. However, structured lessons and linguistic aims increase the challenge, help our learners to extend their range of language structures and improve their level.

In addition, make sure students notice their fossilized errors and encourage them to correct themselves. While many mistakes (e.g. missing out indefinite articles) do not hinder communication, they do mark the difference between advanced and intermediate learners.

7. Use ‘real play’ to develop communication skillsÌý

Some of our students enjoy role-play activities and others dislike having to adopt a ‘role’ of an imaginary person that is not natural to them.Ìý

An alternative is to get students to be themselves in ‘real’ play. Give them a scenario, like a personality clash between two team members at work. Get them to ‘real’ play, giving support and guidance on how to handle the situation. Then watch a dramatized video of people dealing with the same situation. This allows students to reflect on their approach and compare it with the one used in the video.Ìý

Simulations of real-world problems or situations are engaging and challenging. It leads to genuine learning about themselves, their default responses, their working styles and the styles of others. It enhances their communication skills by offering them alternative ways to handle situations in the workplace.

8. Develop business writing skills

In higher education, learners may get lots of practice in essay writing, but not so much in the genres needed in the workplace (emails, reports, proposals, minutes). It is important to prepare learners for this. In particular, they will need to be able to differentiate between formal and informal registers. They also have to understand writing conventions (for example, structuring a proposal, using subheadings in reports).Ìý

A collaborative writing approach works well in university English classes. Focus on the writing process during the lesson: brainstorming, planning, organizing ideas, prioritizing points, etc.Ìý

Provide model texts, structural information and useful language items. Explain the marking criteria and give learners anonymous student sample answers (perhaps from a previous English course) to mark. Get students doing collaborative writing tasks using shared Google Docs. Include opportunities for peer assessment and self-assessment as well as for teacher feedback.Ìý

9. Offer students choices

Giving students choices often leads to greater engagement. In many cases, it is possible to negotiate the course content and lesson plans with in-company learners. Lessons can become dull and repetitive if we only stick to day-to-day work issues and industry-specific topics.

It is good to include broader issues (like disruptors in business) and themes related to employability skills to provide a good mix of abstract and complex topics appropriate for advanced-level business English learners. Even with pre-programmed tertiary-level courses, there is generally some scope for choice within lessons.Ìý

These are just a few tips for language teaching to advanced-level learners. English teachers have a great many roles to play in their student's language learning process and experience.

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    21st-century skills and the English language classroom

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    Are you teaching in a 21st-century classroom? Chances are, If you are an English educator working in the classroom today, you have already moved well ahead of your peers and colleagues teaching math, science, and good old-fashioned grammar. Now that you know you are a 21st-century teacher, what does that mean? And how do you know if you have moved ahead of the curve to embrace what we call 21st-century skills?

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    The phrase itself is meant to imply a classroom ready for the upcoming STEM needs of employment that will allow for innovation, development and significant advances across tech and non-tech industries. Yet, the skills themselves do not imply a highly technological classroom. A modern 21st-century class can be a surprisingly low-budget place.

    It can be summarized by the 4Cs:

    • Communication
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    • Creativity
    • Collaboration

    Reading through this list, you may think, "Hey, those are my classroom goals as an English language teacher!" Finally, the rest of the world has caught up with the modern English language classroom. Of course, when describing these skills, we aren't just talking about teaching English, but skills that can be used to prepare learners for the modern age. This means we want our students to be able to:

    • Perform independently and with groups in a highly technologically advanced atmosphere.
    • Be ready for daily, global interaction.
    • Be capable of adaptive, flexible and creative thinking.
    • Understand how to plan for, build, and include collaboration with peers who are colleagues and experts in the field.

    Students and 21st-century skills

    This goes a bit above and beyond the basics of the walls of the English language classroom. And yet, preparing our students for the 21st century doesn't require a classroom resembling a science fiction movie set. Several teachers have proved that you can embed these skills by utilizing the most important resource available in the classroom.

    Your students.

    Sergio Correra is an inspired young teacher at the Jose Urbina Lopez Primary School on the US Border with Mexico. After a year of teaching uninspired curriculum to disengaged students, he returned to the drawing board. He spent time researching ways to improve student engagement and performance and stumbled across exciting research that could be boiled down to one question: Why? Or rather, getting students to ask the question: "Why?" At the beginning of his next school year, he arranged the desk in a circle, sat his students down and asked: "What do you want to learn about?".

    Using this as the jumping-off point, he encouraged students to ask questions, seek out more information, and find more questions to answer.

    Over the next year, he saw his students' test scores rise, the engagement and enthusiasm improved and he received approval from his principal and fellow educators. With few resources and limited access to technology, he found his students shifting from the lowest testing group in the nation to being ranked among the highest for their performance on standardized tests in the country. One of his students was the highest-performing maths student in the country.

    Mr. Correra was inspired by research and reports based on the work of the Indian educator Sugata Mitra. The principle behind Mr. Mitra's approach is to drive student's curiosity by letting them carry out their own learning. In one of his most famous examples, he walked into a classroom in India with computers loaded with information. He explained to the students, now curious about the big shining boxes that held inside something interesting.

    And then he left the students to it.

    In the course of a year, students had taught themselves everything from English to molecular biology, all without the guidance of a teacher. Rather, they were driven by their natural curiosity, playing off of each other's discoveries to go farther and learn more. Embodying what it means to be self-guided, innovative, collaborative and curious learners.

    Keeping your curriculum up to date

    These students who were given freedom are much more likely to ask questions out of curiosity, motivate themselves and learn without guidance. And while this may be wonderful for learners, this isn't exactly helpful for teachers. To get to the 21st-century skills and inspire motivation, do we have to throw away our syllabus and books and trust only in our learners to motivate themselves?

    Fortunately for those of us who have chosen a career in education, that is not the case. We as educators can take lessons from Mr. Correra and Mr. Mitra and use these as a way to inspire interest and engagement in our own classroom while building these skills in our learners.

    As language teachers, it's a matter of blending the 4Cs more thoughtfully into a student-centered classroom where learners can engage in high-interest content that is relevant, useful, and promotes innovation.

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    Collaborate: Start by handing out magazines or picture books. Have the students work together and choose a picture.

    Communication, critical thinking, and creativity: Ask your studentsÌýto work together to create two ways to give directions. One set of directions for a student who is blind. Another set of directions for a student who is deaf.

    Encourage students to think outside the box and think about ways to give directions using a computer, a mobile phone, a television, or a YouTube video. While there may be some L1 use in the classroom, the goal is for the final product to be in English. Stand back and watch your learners go.

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    Communication: Once finished, have learners use the information to create a pie or bar graph to communicate the results and determine which meals are the favorite.

    Critical thinking: Have the students compare their answers with answers from other groups. How many differences are there in the reporting? Is the information consistent with the same foods or does it change drastically? Have students compare their results with other teams. Then ask the groups to create a short written or spoken piece to explain how their results differed from other students.

    Creativity: Using the information collected from the class and after analyzing data from other students, have groups work together to create an advertising campaign that will make the foods that students liked least into foods students may like more. For example, if the survey said that most students did not like for breakfast, the group would need to work together to create an advertising campaign to make kim-chi-chigae seem like a tasty choice for breakfast. To do this students should consider what makes certain foods more popular in the class.

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