9 steps to teaching advanced business English

Margaret O'Keeffe
A teacher stood at the front of a class holding a tablet in front of adult students

The challenge of teaching business English to C1 level students

Once your English students reach a B2 level of English, they’re fairly competent communicators. For many learners, their motivation to improve starts to suffer when they reach this intermediate plateau. They understand almost everything and can express themselves clearly enough - so why would they want to continue learning English and achieve a C1 level of English?

The CEFR describes C1-level learners as proficient users of a language. C1-level students have a high proficiency in English and perform well in an international work environment.

How can we help our upper intermediate students reach this level and see the benefits in their own lives and careers? Here are nine steps you can take as an English language teacher to help your students achieve language proficiency.

Ìý

Steps to teaching advanced business English
Play
Privacy and cookies

By watching, you agree ÃÛÌÒapp can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

1. Nurture students’ motivation to reach new heights

For those students who do want to become more proficient, the reality is that reaching a high level can be a slow, steep climb. You will have to be a cheerleader and encourage them to get out of their comfort zone and push themselves to new heights.Ìý

The reality is that mastering a foreign language, even your first language, is a lifelong process. Advanced-level language learners need a high degree of intrinsic motivation. If they can enjoy the challenge of developing new skills and feel satisfaction at watching a favorite TV show in its original version, there is no turning back.Ìý

There is a demand for business English and having a strong command of it is beneficial in the business world. It provides individuals with more opportunities for career advancement. Additionally, it boosts students' confidence in using English in the workplace.Ìý

2. Promote goal setting

Get learners to set goals for themselves and review the goals regularly. Use the SMART acronym:

  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Timebound

This helps with motivation and gives rise to a sense of achievement. It is particularly useful for busy in-company students. One simple example is: ‘I will do one piece of written homework this term’.

3. Encourage incidental learningÌý

Give your students support and act as a role model as they develop lifelong learning habits and become more self-directed learners.ÌýEncourage them to read more widely in English for pleasure and general interest; business blogs, newspaper articles, journals, novels, etc. The wider the variety of genres and topics, the better.

Provide guidance and learning strategies for students if necessary, such as offering tips for watching TV shows and films in the original versions, or advice on choosing something to read.

Regularly check in with students about how they are practicing their English outside the classroom. You gain a lot of insight into their interests and learning. It can inspire their peers in the process too.Ìý

4. Broaden their vocabulary range

Knowing a word includes many aspects: different meanings of the same word, when is it appropriate to use, common collocations, pronunciation, different parts of speech, phrasal verbs and phrases. C1 students have to practice and develop their vocabulary range.ÌýLearners may have a passive knowledge of many phrasal and prepositional verbs but still avoid using them as part of their active vocabulary. Draw their attention to useful phrasal verbs in reading and listening texts and video content. Vocabulary is much easier to learn in context.

Provide opportunities for students to practice using the target language in speaking and writing; the more personalized the tasks, the more memorable. Regularly review and recycle phrasal verbs that come up, for example, through revision exercises, games and quick tests, to help students incorporate these into their active vocabulary.Ìý

Similarly, point out good examples of more idiomatic language in texts and provide opportunities for students to use it themselves, writing their own example sentences. Occasionally model alternatives to broaden and enrich their vocabulary (T: Was it a successful meeting? I mean, was it very fruitful?)

When giving students feedback and correcting speaking and writing tasks, include examples of a more natural or idiomatic way that students could say something.

5. Make time for emergent languageÌý

ÌýA lot of incidental learning of new vocabulary takes place inside the classroom. As well as the target vocabulary you present in a structured lesson, take the opportunity to work on emergent language. These could be words or phrases that come up in class because students want to know how to say something to convey their meaning.Ìý

You’ll find that this is often the language our in-company students want to do their jobs, making it a priority for them. It is essential to record, keep and revise this useful emergent vocabulary.

Emergent language can also be a word or phrase that a student uses accurately and that you can see would be useful for others to know. You can follow up by drawing everyone’s attention to this useful language in the feedback session after an activity, write it on the board, check the meaning, repeat it and incorporate it into the lesson by getting learners to practice it.ÌýÌý

6. Review and expand on core grammar areasÌý

Review and expand on the forms and usages of the core grammar areas with C1 learners. Many in-company students need to brush up on their grammar if they have not studied formally for a long time.Ìý

Future forms, hypothesizing and additional passive structures are just some areas that are useful for business English students. And while there is not a lot of ‘new’ grammar to learn at C1 level, they still need practice using the language correctly and there is still complexity in verb patterns and syntax.

It can be all too easy for advanced classes to slip into discussion groups. However, structured lessons and linguistic aims increase the challenge, help our learners to extend their range of language structures and improve their level.

In addition, make sure students notice their fossilized errors and encourage them to correct themselves. While many mistakes (e.g. missing out indefinite articles) do not hinder communication, they do mark the difference between advanced and intermediate learners.

7. Use ‘real play’ to develop communication skillsÌý

Some of our students enjoy role-play activities and others dislike having to adopt a ‘role’ of an imaginary person that is not natural to them.Ìý

An alternative is to get students to be themselves in ‘real’ play. Give them a scenario, like a personality clash between two team members at work. Get them to ‘real’ play, giving support and guidance on how to handle the situation. Then watch a dramatized video of people dealing with the same situation. This allows students to reflect on their approach and compare it with the one used in the video.Ìý

Simulations of real-world problems or situations are engaging and challenging. It leads to genuine learning about themselves, their default responses, their working styles and the styles of others. It enhances their communication skills by offering them alternative ways to handle situations in the workplace.

8. Develop business writing skills

In higher education, learners may get lots of practice in essay writing, but not so much in the genres needed in the workplace (emails, reports, proposals, minutes). It is important to prepare learners for this. In particular, they will need to be able to differentiate between formal and informal registers. They also have to understand writing conventions (for example, structuring a proposal, using subheadings in reports).Ìý

A collaborative writing approach works well in university English classes. Focus on the writing process during the lesson: brainstorming, planning, organizing ideas, prioritizing points, etc.Ìý

Provide model texts, structural information and useful language items. Explain the marking criteria and give learners anonymous student sample answers (perhaps from a previous English course) to mark. Get students doing collaborative writing tasks using shared Google Docs. Include opportunities for peer assessment and self-assessment as well as for teacher feedback.Ìý

9. Offer students choices

Giving students choices often leads to greater engagement. In many cases, it is possible to negotiate the course content and lesson plans with in-company learners. Lessons can become dull and repetitive if we only stick to day-to-day work issues and industry-specific topics.

It is good to include broader issues (like disruptors in business) and themes related to employability skills to provide a good mix of abstract and complex topics appropriate for advanced-level business English learners. Even with pre-programmed tertiary-level courses, there is generally some scope for choice within lessons.Ìý

These are just a few tips for language teaching to advanced-level learners. English teachers have a great many roles to play in their student's language learning process and experience.

More blogs from ÃÛÌÒapp

  • A teacher sat with students at a table, the students are using tablets.

    Benefits of using tablets in the primary classroom

    By Jacqueline Martin

    Reading time: 5 minutes

    Interactive whiteboards, PCs and laptops are common in many schools worldwide, but have you ever considered using tablets in your young learners' classes?Ìý

    Tablets can be used for many things. Online research, watching and creating videos, playing games, and digital storytelling are just a few examples. Of course, there's also the added environmental benefit of going paper-free.

    In this post, we're going to explore some of the reasons why using tablets can be beneficial in the young learner's classroom and what to consider before you do so.

    What are the benefits of using tablets in class?

    1. Facilitating engagement

    With good direction from the teacher, tablets can emulate natural social interaction and interactivity. They can also offer problem-solving activities, set achievable goals and provide instant feedback.

    Moreover, when young learners are truly engaged in an activity, it may be perceived as effortless - and they learn and use their second language (L2) without even realizing it.Ìý

    2. Introducing authenticity and autonomy

    In terms of content, tablets allow us to bring the real world into the classroom at the tap of a screen. We can provide learners with authentic materials via level-and-age-appropriate videos and real-life communication. As well as interaction with other teachers and learners through teams or by using a secure app such as .Ìý

    Tablets also promote learner autonomy. They are easy to use, allowing us to take a step back and let our students work at their own pace, being on stand-by as a facilitator when students require help or a little push in the right direction.

    3. Promoting creativity, communication and inclusion

    Nearly all tablets have a webcam and voice recorder, which means that learner-generated content can be created easily - even without dedicated software.Ìý

    You can have your students make their own vlogs (video diaries), ebooks, comics, cartoons and movie trailers. All you need to do is to install apps such as Ìýor from Duck Duck Moose. While these apps have been created for 'fluent-speaker' classrooms, they can easily be adapted to an ELT context.

    Tablets also promote communication. This can help improve students' L2 oral skills at any level, when the teacher is there to support and guide them.

    One of the greatest advantages of a tablet as opposed to a computer is that anyone can use one and they are much more portable.Ìý

    For students with special educational needs, tablets can be an essential learning tool and they can also be used by students with low-level motor skills, such as very young learners. Similarly, tablets can work really well with multi-level classes, as they allow you to offer differentiated materials, activities and support where necessary.

    4. Enabling online assessmentÌý

    Tablets can also facilitate interactive online exams or help measure progress. Tests such as 'English Benchmark - Young Learners' are designed with primary learners in mind, to be taken anytime, anywhere.ÌýIts game-like format engages students and takes the fear out of being assessed. It also provides instant feedback to the teacher with informative reports and advice for future study.Ìý

    5. Building relationships with caregivers

    Finally, as with any online content, tablets allow you to connect with our learners outside the classroom. You can quickly send links to classwork and feedback to the children's caregivers, fostering a positive relationship and a greater interest in their child's progress and learning.Ìý

    Tips for using tablets in class

    Before implementing the use of tablets in your classroom, there are some things you should consider. Here are some useful tips that will help you gain the maximum benefit from tablets.

    Usability:

    • Decide what you are going to use the tablets for and when. Are you going to allow students to use the tablets for all parts of the lesson or only for specific activities? This may depend on the number of tablets you have available.
    • Use technology to improve an activity or design new activities that would not be possible without the tech, rather than using it to carry on as normal. Think about when a tablet will help learners do something they wouldn't be able to do without one, e.g., make a video or create and share a piece of writing with the whole class.
    • Think about using tablets for creation rather than consumption. Your students can (and probably do) spend a fair amount of time consuming videos in their free time. Whether they do this in English or not is another story, but in the classroom, students should use the language as much as possible (see the next point).
    • Use the tablets for collaborative tasks that require social interaction and communication. It's unlikely that you will have one tablet per student. Make the most of this limitation by having students work in pairs or small groups. Students can use their own devices individually outside the classroom.
    • Try to incorporate tablets into regular classroom activities and interactions. Avoid making them a "reward" or just for "games". Even if games are part of your planned tablet usage, make it clear that students are playing them in order to learn English. Encourage students to think of the tablet as a tool to help them on their learning journey.

    General tips

    • Try out any apps or widgets before asking students to use them. If necessary, make or find a step-by-step tutorial to help students use an app. There's nothing worse than having a class of twenty-five students all raising their hands at the same time because they don't know where to start.
    • Have clear rules and guidelines for tablet use. Educate students about using the equipment responsibly. Do this before you hand out tablets the first time.
    • Provide students and parents with a list of recommended apps to continue their home learning. Whether you have a class set of tablets or are using BYOD (Bring Your Own Device), many students will have access to a tablet or mobile phone at home, which they can use for further practice. Students will likely be motivated to continue playing games at home and may wish to show their parents and friends any content they've created in class.

    Practicalities

    • Consider the hardware and technical requirements. Do you need a Wi-Fi connection? How many devices will you have? Which apps and programs do you want to use?Ìý
    • Ensure the features and apps you plan to use suit the age group you're teaching. Do some research, and if possible, choose apps designed for educators, avoiding freebie apps that may contain advertising. Block any websites you think unsuitable and install a search engine with child-friendly filters.
    • Set the language of the devices to English. Even if your students are very young, they'll pick up useful language and will be more inclined to use English as they are using the tablet.
    • Decide where you will keep the tablets and how they will be maintained. How often and where will they be charged?Ìý
    • Think about how you can flexibly set up your classroom to incorporate collaborative tablet use. Move tables together to make group work easier. Create workstations or even have cushions or bean bags in a corner of the classroom.

    Using tablets to assess student progress with Benchmark

    With the right software, tablets can allow us to conduct formative assessments through immediate feedback and learning analytics.Ìý

    We have developed our own English-language test for children aged 6 to 13 in an app designed specifically for tablet use. This fun, game-like test is highly motivating and assesses all four skills in a relaxed environment, removing the stress of traditional exams. It also allows you to see where each learner needs more improvement, providing recommendations on what to teach next and suggested activities in selected ÃÛÌÒapp courseware.

    Find outÌýmore information about the English BenchmarkÌýtest.

  • A child running with a rugby ball outside, with children behind them

    How can gaming support language learning?

    By Jacqueline Martin

    Reading time: 5 minutes

    Academics and teachers have been writing about the benefits of using games in the language classroom for many years. Wright et al (1984), Lee Su Kim (1995), Ubermann (1998), Ersoz (2000), Yong Mei and Yu-Jin (2000) and Thi Thanh Huyen and Khuat Thi Thu Nga (2003) all pretty much agreed that games provide a useful and meaningful context for language use; encourage students to interact and communicate; can both challenge and reduce anxiety (as the emphasis is on the message, not the form); provide practice in all four skills; and help students to make and sustain the significant effort involved in learning a language.

    Kim and others have also noted that games can offer a welcome break from the usual routine of the language class. Playing a game after an intensive test or with over-excited students after break time can help re-engage learners instantly in your lesson, and you'll maximize your time with them.

    Lengeling and Malarcher (1997) took the list of potential benefits of games in the classroom even further.

    Affective

    • Games lower the affective filter
    • They encourage the creative and spontaneous use of language
    • They promote communicative competence
    • Games are both motivating and fun

    Cognitive

    • Games reinforce learning
    • They both review and extend learning
    • Games focus on grammar in a communicative manner

    Class dynamics

    • Games are extremely student-centered
    • The teacher acts only as a facilitator
    • Games build class cohesion
    • They can foster whole-class participation
    • Games promote healthy competition

    Adaptability

    • Games can be easily adjusted for age, level and interests
    • They utilize all four skills
    • Games require minimum preparation after the initial development stage

    It is important to bear in mind that when the above was written over 20 years ago, it was with reference mostly to more traditional games. But more recent evidence seems to indicate that the same principles apply. Some additional benefits cited by teachers I've spoken to are that:

    • Games could make language lessons less threatening for less confident pupils as their concern about getting sentence form wrong was reduced, and so their production greater.
    • Students learn more than just the language of the lesson when playing a game; they may learn instructional language through discussion or rules and sometimes negotiation skills and a lesson in cultural differences too.
    • Students can form a greater variety of emotional connections with language through playing games, for example acting out a word or seeing another student do so, or remembering a clue for a word.

    So, playing games can help students learn a language – but is just playing them enough? Some teachers like using games with less motivated classes who won't engage with straight practice activities and will willingly use key vocabulary and structures in a game, gaining much-needed practice without even realizing it. In today's language-learning context, though, is that a good thing?

    Motivating the unmotivated

    In recent years, much research has shown that students learn better when the intention or objective of the lesson is clear to them. In short, they understand what they're supposed to be learning and why and, when taking it to the next level, can assess their own learning and be actively involved in planning their next steps.

    Would knowing that the games they play are actually a way of doing some additional language practice make these students engage less? Opinion differs, and some discussion seems to center around the actual activity involved. Some games are thinly veiled group-work tasks, but other games that are at the right proficiency level (or slightly above) and take into account factors like cultural context, available time, learning topic and the classroom setting are generally considered to have a positive impact.

    Another major influence on improving motivation is the feedback a student receives, and this is something games can also support. Online games can provide richer simulated learning experiences and immediate feedback to students in a variety of ways.

    Above all, the main issue for the less motivated students is usually that they can't see why they need to learn English. Playing games not only simulates 'real' contexts but also helps them understand that they can accomplish a variety of tasks using English as a medium, which is motivational in itself.

    As teachers, there is a responsibility to explain how or why games will help students learn. This can equally motivate learners (or parents) who fear that playing games is just frivolous time-wasting. For example, informing even adult students that a simple hangman or hot seat game helps them improve spelling skills, gets their brains focused on recognizing the shape and structure of new words, and facilitates their learning of new vocabulary soon helps them see the value (Simpson 2011).

    Can games help learners acquire 21st-century skills?

    Maybe we can draw the conclusion that games can positively impact learning – but is that even enough? Today's teachers have to ensure not just that their students learn but that they acquire the skills they need for life and jobs in the 21st century. Can games help here too? This is a newer area of research, but evidence seems to indicate that games can help students learn a variety of important skills such as critical thinking skills, creativity, teamwork and good sportsmanship.

    These ideas were taken seriously by Robert Morris University Illinois, who offered an e-sports scholarship for the first time in 2014. They studied two groups of students – football players and gamers – and found that levels of competitiveness, perseverance, focus and determination were very similar. Both groups showed a similar desire to excel as part of a team. Both 'sports' required the team members to be detail-orientated, have good hand-eye coordination and have a strategic mind. The only difference was in the level of cardiovascular activity. Both groups received performance analysis and tactical advice from coaches and both subsequently made improvements.

    How many universities will start to offer these types of programs remains to be seen. Still, the idea that online competitive gaming can improve performance is being brought to the workplace too. Think about what virtual teams could learn from playing role-based collaborative games. Team members have set roles and clear and shared goals and have to work closely together to formulate an action plan to achieve them. Teamwork, skill, strategic thinking and communication are essential.

    All these are important skills for today's workplace, so maybe gaming can provide an opportunity to hone these in a lower-risk environment and improve business performance.

    These examples are clearly far from the norm, but they do seem to indicate that using gaming to support learning in the classroom is not a waste of time. When you get the right mix of gaming and learning, it develops a student's autonomous learning skills and encourages them to spend more time on task – both of which greatly impact learner outcomes.