Faculty Support Hub

Informed support at your fingertips

Getting started

Get in touch

Overview

Welcome Educators. This 24/7/365 access portal will point you to the right assistance for any ÃÛÌÒapp product or service. Our professional support team is here to ensure an engaging, safe and successful online experience for you and your learners.Ìý

Onboarding Directory

Instructor Access and Resources

New user? Set up your ÃÛÌÒapp Educator Account here

Current user?

Webinars

In these on-demand webinars, ÃÛÌÒapp Faculty Advisors share best practices for the creation and implementation of online courses and tests, including topics around teaching online, accessibility, assignment creation and settings, schedule development and course pacing, as well as gradebook organization and reporting.

Additionally, expert authors and educators lead free professional development sessions on the latest topics in online education in our spring Digital Learning Webinar Series.

Quick Start Guides


Get in touch

Faculty Support

Monday–Friday; 8am–8pm ET

Require assistance setting up your courses?ÌýÌýto speak with a Faculty Support Rep orÌýemailÌýus at
customersuccess@pearson.com.

Tech Support

24/7/365 including holidays

Ìýa technical support rep to troubleshoot any issues or report error messages with our online products.

Order Management

24/7/365 including holidays

Need support with placing orders, payments or shipments? DirectlyÌýÌýwith an order management rep.

Sales Support

Get in touchÌýwith your sales rep for guidance on course materials and technology options.