ÃÛÌÒapp Privacy Statement
1. Introduction
Welcome to the ÃÛÌÒapp Privacy Center. This page summarizes how ÃÛÌÒapp and its group of companies ("ÃÛÌÒapp", "we", "us", "our") use personal data.ÌýThis page is a summary, it is important you read theÌýÃÛÌÒapp Privacy Center NoticeÌýand the privacy information we share whilst you use our services (just in time notices) so that you have a clear understanding about how we use information about you.ÌýÌý
For any question regarding how we use your personal data, you can contact us at:
Data Protection Officer: 80 Strand, London, WC2R 0RLÌý
EU Representative: ÃÛÌÒapp Deutschland GmbH, Kaiserstraße 44, 60329 Frankfurt am Main, Germany
You may also email us atÌýdataprivacy@pearson.com.ÌýÌý
2. What do we do?
ÃÛÌÒapp provides education, examination and publishing services around the world (our "Services"). We work directly with individuals such as students, parents, teachers, and other professionals, and provide our Services to institutions (such as schools, universities, employers).ÌýMore information about this is included inÌýsection 1Ìýof the ÃÛÌÒapp Privacy Center Notice.Ìý
3. What personal data do we collect and use?ÌýÌý
The personal data we collect and use broadly falls into the following categories:Ìý
- Registration, profile, proof of identity and purchase information
- Information collected as part ofÌýExaminations and certificationsÌýandÌýEducational Courses and TutoringÌý
- Customer service and educational/enrolment support information
- User generated dataÌý(e.g. your participation in forums)
- Data generated by AIÌý(e.g. as part of assessment scoring)
- Video, image and audio recordingsÌý(e.g. collected during virtual classrooms or as part of exam proctoring)
- Activity and usage information
- Location, application and systems log data
- Special category dataÌý(e.g. relating to health for access arrangements, biometric face and voice technology to prevent cheating, and other sensitive information for equality monitoring);
More information as to the types of data falling under these categories can be found inÌýsection 2Ìýof the ÃÛÌÒapp Privacy Center Notice.Ìý
4. Why do we collect your personal data?ÌýÌý
Subject to the Service you use, the main ways we use personal data are forÌýthe purpose of bringing you the best possible experience when using our Services helping you track your lifetime of learning – whether that be to facilitate account registration, communicate with you (including marketing), market research and service improvement, personalizing your experience, to prevent fraud, managing integrations with third party technologies and to comply with laws and regulations and defend and exercise our legal rights.ÌýÌýÌý
For more detailed descriptions please seeÌýsection 5Ìýof the ÃÛÌÒapp Privacy Centre Notice.
5. Children's dataÌý
The nature of our Services means we often process information about users under the age of 18. We recognize our responsibility to keep children safe online and have put additional protections in place to ensure this. We do this by working closely with parents, and schools, please seeÌýsection 4ÌýofÌýthe ÃÛÌÒapp Privacy Center Notice for more information.Ìý
6. Use of AI technologiesÌý
We use artificial intelligence technologies (for instance, when collecting your video and audio recordings during tests or as part of our scoring processes) in order to, amongst other purposes, drive consistency, eliminate bias and detect instances of cheating. Some of these activities would be carried out automatically and may require the use of your biometric data. For more information about these processing activities please seeÌýsection 6ÌýandÌýsection 8ÌýofÌýthe ÃÛÌÒapp Privacy Center Notice.
7. How long does ÃÛÌÒapp keep my personal data for?
Only for as long as necessary to fulfil the purposes for which it was requested. Some types of information such as those relating to qualifications and virtual schools need to be retained for long periods of time.ÌýÌýMore information about this is included inÌýsection 10of the ÃÛÌÒapp Privacy Center Notice.Ìý
8. Does ÃÛÌÒapp share my personal data with anyone?
Yes. We share personal data with our group members who help us to deliver and improve our Services. Depending on the Service in question, we also share user personal data with their academic institutions, instructors, employers and/or parent or guardians as appropriate. Your personal data is shared with our suppliers who help us to provide the Services to you. We may also share your personal data with regulators, law enforcement, courts, with our professional advisors, or with other third parties for example in connection with the sale of or investment in our business. More information about this is included inÌýsection 11ÌýÌýof the ÃÛÌÒapp Privacy Center Notice.Ìý
9. Will your personal data stay in your country?
We are part of a global organisation and use global service providers. This means your personal data may be processed outside of the country in which you live. We will only do this in compliance with local laws. For example, for residents in the UK and EU, ÃÛÌÒapp complies with legal requirements to enter into Standard Contractual Clauses (and the UK addendum) with data importers. More information about this is included inÌýsection 11Ìýof the ÃÛÌÒapp Privacy Center Notice.Ìý
10. What rights do you have?
Depending on the country you are in, you may have different rights in relation to your personal data.ÌýSection 12Ìýof the ÃÛÌÒapp Privacy Center Notice includes a detailed description of the rights available to individuals in the European Union or United Kingdom. These include rights to access data, to correct inaccurate data, to object to or request restriction of our processing, to request deletion of data, to request that we transfer your data to another, to opt-out of marketing or to withdraw consent.ÌýÌýYou also have the right to complain to a local supervisory authority.Ìý
11. Who is the controller of my personal data?
For Services in the United Kingdom and Europe, ÃÛÌÒapp Education Limited is normally the ÃÛÌÒapp controlling entity, and in the United States and Asia Pacific it is normally either ÃÛÌÒapp Education Inc or NCS ÃÛÌÒapp Inc. Please refer to the terms and conditions for your service for details. Please note, there may be occasions where the data controller is your employer, or academic institution (i.e. school or university) rather than ÃÛÌÒapp, this will be explained to you during your use of the Services.Ìý
SUPPLEMENTAL PRIVACY STATEMENT FOR CALIFORNIA RESIDENTS
Last updated:ÌýJuly 28, 2023Ìý