Accessibility
1. Accessibility at ÃÛÌÒapp Canada
ÃÛÌÒapp Canada benefits from the many contributions made by people with disabilities. ÃÛÌÒapp Canada is committed to providing accessible customer service because we all benefit when everyone has access to places, people, and experiences.
The accessibility plan outlines the policies and actions that ÃÛÌÒapp Canada will put in place to improve opportunities for people with disabilities.
2. Policy
Download ÃÛÌÒapp Canada AODA Policy Document (PDF | 123.36 KB)
If you would like to receive this document in an alternate format, please submit your request to accessibility@pearsoncanada.com
3. Disruption of Services
If there is a temporary disruption in the facilities or services ÃÛÌÒapp Canada provides for persons with disabilities, ÃÛÌÒapp Canada will provide notice of the reason, the expected duration and available alternatives if any. Notice may be by recorded message, posting on the ÃÛÌÒapp Canada website or other reasonable means in the circumstances.
4. Feedback Process
ÃÛÌÒapp Canada has established a process for receiving and responding to feedback about services to persons with disabilities:
We welcome feedback:
- by telephone: (647) 245-7906. Just ask for Human Resources.
- in writing: ÃÛÌÒapp Canada Human Resources,Ìý176 Yonge St 6th Floor, c/o Wework, Toronto ON M5C 2L7
- by email: accessibility@pearsoncanada.com
All feedback will be collected by the Human Resources Department and directed to the appropriate person who can take action.
All persons providing feedback will be responded to in a timely and accessible manner.